Fox Ford
Customer Reviews of Fox Ford
Review type:
Great experience with Fox
by Michael on 09/28/2023Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!Mike is AMAZING! Dilan was a great sales manager:)
by Elizabeth on 08/30/2023I really liked that you guys got straight to the point with pricing and didn’t try and hide any hidden fees. I appreciated giving the total with no add one and waited to talk about the warranties after papers were signed to give the buyer… an option rather than negotiating the price. It was a very simple and fast process which was much appreciated! I also really enjoyed the high amount of communication. It made my life easier hearing back updates rather than me trying to reach out.Elizabeth, Fox Ford Mazda would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
TX Bound JGC
by Mark on 07/15/2023Prompt response to my initial inquiry, very supportive through the vehicle evaluation and closing processes. Sales person Goose Gosselin was very helpful.Thank you so much for leaving this awesome review of our dealership, Mark. Goose truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Mazda CX-50.
by Ali on 07/14/2023The team was very friendly and professional. they were on top during the communication and the sale process. Mike was exceptionalAli, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Mazda. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Car Buying
by Chloe on 07/07/2023It was low key/relaxing because I got help when I needed it and had the freedom to look around on my own.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great dealership
by Chris on 07/01/2023I've leased 15 vehicles from another dealership over the last 20 plus years. I have never had the general manager come out and meet me. Before we even decided to buy Brad came out and said hi and thanks for coming in. It was a smooth… experience all around. Everyone was great and Apaya is awesome.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Excellent Service
by James on 07/01/2023Purchased my lease.Doug Post led me through the process without pressing me to buy other products.They we’re offered,not pressured.I was in and out in 15 minutes.Thank You ,DougThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Searching for a used car.
by Mae on 06/26/2023The attention to my needs and friendly faces. Listening to my concerns and willing to reach out to assist with my insurance and coverage for the car.We appreciate you for letting others know about your experience, Mae! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
New Mazda
by Lisa on 06/25/2023Mike Doorn was very helpful and explained the options well. Prompt response time.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great business
by Kayla on 06/21/2023Everybody was so kind and made you feel comfortable. They made you feel like you were their friend and not there to just 'make a sale'. Everyone was willing to help others out, really focusing on team work.Kayla, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Ford Mazda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great sales team!
by Kelly on 06/14/2023Apaya was easy to work with and very accommodating. Dilan was delightful! The whole sales team was superb! All round, a terrific experience!We love hearing about customers that have a terrific experience at Fox Ford Mazda. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Mazda
by Kimberly on 06/11/2023A friendly and comfortable atmosphere. The sales, finance, and maintenance staff were great! We will buy future cars here again.We appreciate you for letting others know about your experience, Kimberly! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Love my Mazda CX-5!
by Deb on 06/02/2023Nico is very easy to work with and went above and beyond to get the exact vehicle I wanted.Reviews like yours are truly a breath of fresh air, Deb! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Mazda CX5
by Randall on 05/25/2023We appreciated the time to review information without being hounded by a sales person. Then made a visit when we were ready.Randall, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Mazda. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Robert
by Robert on 05/25/2023The sales experience was fast friendly and easyThank you for this amazing review, Robert! We really appreciate your business. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Attentive
by Eric on 05/12/2023I liked the low pressure but very instructive salesman. I also liked that the manager came out to personally greet us and make sure we were pleased. I appreciated the extra options that were offered but not pressured.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Retiree
by Eric on 05/09/2023Friendly staff.Hi Eric and thank you for this amazing review! We really appreciate your business and hope to work with you again in the future. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Why Go Anywhere Else
by Phian on 04/14/2023Every single person that assisted me regarding the purchase process at Fox Mazda exceeded any and all expectations. The associates at Fox are some of the most professional and efficient group I've encountered in 55 years of car buying. Mr.… Nanjappa was most kind and understanding as I was experiencing some health issues the day of purchase.Phian, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Ford Mazda. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Best car buying experience ever!
by Jamie on 04/06/2023No pressure from sales team. Everyone worked to help us out even if they weren’t our salesperson. Very highly organized process of getting us the right vehicle, from staging multiple vehicles with different options for us to try out and… test drive to showing us other models for comparison. Apaya was friendly, listened to what we were looking for and was patient with us. He did an amazing job through the whole process. Nico also was very helpful, friendly and professional throughout. By far the best car buying experience we have ever had, 100% would recommend to friends! Another small example of the courtesy we were shown, we told Apaya that we had concerns that a larger model than we were intending on buying (cx-50 vs Cx-5) may not fit in our garage and asked him for measurements. He told us to take the truck home and check it with the actual truck, and show the truck to the kids, which we did. This sealed the deal for us! Can’t thank everyone enough, amazing experience! We were drawn to return to Mazda to buy a truck because we had a Mazda 3 for 10 years and it was a great car, and recently we were involved in a very serious car accident with that car and it kept our family safe. We love the safety aspect of Mazdas vehicles.Jamie, Fox Ford Mazda would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Great Experience
by Bet5yM on 04/05/2023Fox Mazda rolled out the red carpet for me, didn't treat me like a 'dumb blonde' and showed professional respect completely.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Fox Ford dealership
by Wanda on 03/31/2023Jerry he listens to his customers and knows what they want! Makes good recommendations too. Takes the time and effort to get back with his customers. Great customer service! Give him a raise! He’s always working, others just sitting around… shooting the breeze, not good for customers coming in.Reviews like yours are truly a breath of fresh air, Wanda! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Thank you for this amazing review and shout-outs for both Mike and Dillan! We really appreciate your business, Michael. Sincerely, Steve Winters, GM, swinters@foxmotors.com
by Fox Ford Mazda on 09/29/2023