Customer Reviews of Gordon Chevrolet
Review type:
Great Dealership
by ReneeMW on 05/01/2025
My salesperson, Mona Saad, is always welcoming and accommodating. She made sure the vehicle I picked out was ready in a timely manner and that my financing was in place for my new lease. Her expertise and kindness make my visits to the… dealer a wonderful experience and I will always go back to Gordon for the excellent service that I receive.
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Great Dealership
by ReneeMW on 05/01/2025My salesperson, Mona Saad, is always welcoming and accommodating. She made sure the vehicle I picked out was ready in a timely manner and that my financing was in place for my new lease. Her expertise and kindness make my visits to the… dealer a wonderful experience and I will always go back to Gordon for the excellent service that I receive.Renee, thank you so much for this review! We will share your kind words with Mona and the team, and if there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a great day and thank you for choosing Gordon!
Great Service
by Darrin427 on 12/24/2023Dave Wilkins was my advisor. He greeted me as soon as I drove into the Service Department discussed what was needed to get my Equinox ready for winter. Davion changed my oil as well as checked and rotated my tires. I was in and out in about… an hour. Great service.Thank you so much for this review! We appreciate this feedback and will share it with Dave and our service department team. Thank you for choosing Gordon for your service needs, and we look forward to your next visit!
Alignment
by Annette on 09/29/2023After getting new tires from Belle tire along with an alignment , that they did incorrectly and over inflated the new tires by 10 psi’s, I took my truck to Gordon Chevrolet. They did a great job correcting the alignment. I will not be using… Belle tire in the future. I will rely on Gordon Chevrolet as they have always done a great job.
The following reviews are more than two years old. They are not included in the overall rating.
20 reviews
Gordon Chevrolet Garden City Michigan
by CysKolv on 04/05/2023Competent, Fast, Explains problems with car that I can understand.It's great to hear that you had a positive experience! It's important to have a competent and fast service when it comes to your vehicle, and having someone who can explain problems in a way that you can understand is invaluable. Thank you for sharing your feedback and we hope to see you in the future.
Another great experience thanks to John Mauro
by TimJ_D’born on 11/03/2020This is our 5th vehicle purchased through John at Gordon Chevrolet. I’m happy to recommend him to friends and family alike, as he always listens to what is important to us. Thanks again for all your hard work.A great experience!!!!
by Msjanny on 04/18/2017updated 05/03/2017All the friendly and professionalism that was delivered by everyone that was in contact with me, especially from my sales associate.Great Salesman
by Chelsea70 on 04/11/2017updated 04/24/2017I liked the salesman. A true professional. I have purchase 6 cars from him and every transaction was perfect. Steve works hard to make sure you are satisfiedImpala
by Mimi117 on 04/18/2017My concern was handled quickly. Very friendly , courteous, professional. Highly recommend dealership for service. Car was returned clean . Gordon's is wonderful!Gordon is the place to Go!
by AddyOnTheGo on 04/05/2017updated 04/18/2017My sales rep Rachel Morales was a pleasure to deal with. She worked quickly and efficiently to get me in my new vehicle in less than 24 hours. All of the Gordon Chevy staff that I encountered throughout this process were pleasant,… knowledgeable and kind. From now on, Gordon Chevy will be the first place I go when looking to purchase a Chevrolet vehicle.Great Job
by Delaquary on 04/13/2017From the moment I called to schedule an appointment until I drove away, after completion, I felt like a valued customer. The staff was friendly, knowledgeable, and polite. Thanks Gordon Chevrolet!A+
by Robmann32 on 04/11/2017Excellent waiting area. Excellent service. Staff is very friendly.coffee is great. Computer board shows what your status in line is.Great Experience!
by mikevelasco on 08/09/2016Joe Churgin is simply the best at what he does. I have been in the service/sales industry for 25 years. Joe delivers and does not play games. He goes out of his way to assure the client's comfort in the transaction. He made this… purchase awesome, and I love my new Malibu. This is purchase number 2 with Joe. There will be more! Excellent job! Thank you, Joe! Also, kudo's to support staff and service department. Great experience!routine service
by bkayeallen on 07/08/2016oil was spilled on engine again, so I still get oil smell when I run air conditionerdon't buy from these [non-permissible content removed]
by Lisag1080 on 01/28/2015Worst place to buy any vehicle! Don't do it! The 120 point used car "inspection" is a scam. They don't do oil change, air filter change, or any basic maintenance of their used vehicles. They couldn't even tell you if your reverse lights… work! The oil pan is rusted and leaking oil. The plug for the rear differential has dry rot (which should be changed every 8k miles). All of this on a vehicle I bought 38 days ago and Gordon Chevrolet is doing nothing! No honor! Makes me sick that after 38 days I will have put $1000 into a vehicle that was "inspected". If you're thinking of buying a vehicle, you would be safer buying from Craigslist!Dave M, excellent salesman
by chris610 on 06/26/2014no pressure, knowledgable, addressed my concernscruze purchase experience
by SS_65 on 06/19/2014Matt K patiently showed and gave us test drives in several cars, and then after we decided, found precisely the car we wanted, and delivered it quickly. Great experience from start to finish, much better than other dealers we've dealt… with. Will definitely be back when it is time for another new car.Joe C is Great!
by Jdk2014 on 03/06/2014updated 08/04/2025Went to 2 dealerships for a new car and hands down Gordon was the best. Our salesman Joe C was very helpful and down to earth. Great car, great experience!AWESOME DEALERSHIP
by dhicks50 on 02/26/2014updated 08/04/2025Thank you John G. & Zac P you guys were awesome we love our new car. You took the experience of buying a new car to a new level. From the time we enter the showroom till we drove away in our new car we felt very comfortable with everything.… Thanks Zac for setting up our ONstar and our bluetooth you went the extra mile on that for us.Unhappy
by carbinekid on 03/06/2014updated 08/04/2025Took my car in for repairs, on Thursday the 28th of Feb 2014. Called on Monday Mar 3rd of 2014 to see if it was done, and was told scents I didn't have a appointment that the car was never looked at. Appointments are only for the wright up… for service not for the mach. or the car to be fixed and scents they already wroted me up, why wouldn't they have repaired my car? So, I had to take my car to another dealer to be fixed. Had it back the next day on the 4th of Mar 2014. And Gordon's let me take my car to another dealer without even trying to take care of this. Called GM to file a complaint, then Gordon's, calls back basicly said sorry. No, what can we do to make this better or anything just sorry. It took 4 days, no calls from Gordon's, I had to call to fine out my car would not be worked on. Because I was a drive in and did not call for a appointment. That's just not right.Joe C/Gordon Chevrolet
by susieq17 on 09/21/2013updated 08/04/2025I just would like to say that Salesman Joe C is amazing!! He went above and beyond to take care of me. He truly loves his job, and it shows by how well he takes care of his customers! I well definitely return to him and refer him as well!… Thank you Joe C and Gordon Chevrolet! I love my car! Everyone from the salesman to the prep man were incredibly polite and caring!2014 Silverado Success
by BigTGuy on 02/01/2014updated 08/04/2025I wanted to purchase a 2014 Silverado but with specific options not found on most models. I also had a limited time to purchase the truck to take advantage of certain General Motors discounts. Gordon did not have the model I wanted in stock… and was unable to locate one in a 250 mile radius. My salesman, Dave M., then went into an existing order that Gordon had made for a Silverado that wasn't build yet and changed the order to build a truck with the exact options I wanted on it. He also was able to find me an additional $3K of discounts I didn't know existed! That's what I call going above and beyond for the customer and what keeps me coming back to Gordon for new vehicles. Thanks again Gordon and Dave; I love my new truck!
Chevrolet Equinox
Chevrolet Blazer
Chevrolet Trax
Chevrolet Silverado 1500
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About our dealership
Gordon has been committed to maintaining a family atmosphere that is focused on customer service for over 40 years and as a result has become one of the top dealerships in the nation for both sales and service.
What sets us apart
Customers have voted Gordon Chevrolet as the Best of Detroit for 3 consecutive years! We are committed to making your experience as smooth as possible with up front pricing and team members that care about the customer.
Amenities
- Complimentary Coffee
- Shuttle Service
- Complimentary Car Wash
- Television
- Vending Machines
Renee, thank you so much for this review! We will share your kind words with Mona and the team, and if there is anything else we can do for you, please don't hesitate to give us a call or stop by. Have a great day and thank you for choosing Gordon!
by Allison Bourque on 05/07/2025