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Customer Reviews of Crest Ford Flat Rock

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49 service reviews
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  • :)

    5 out of 5 starsby LISAMarie91 on 05/01/2018
    updated 05/22/2018

    Quick, friendly, and efficient!

  • Happy Owner

    5 out of 5 starsby LISAMarie91 on 04/30/2018
    updated 05/22/2018

    Friendly, Fast, Courteous & Knowledgeable!

  • 15,000 mile checkup and oil change

    5 out of 5 starsby LISAMarie91 on 04/28/2018
    updated 05/21/2018

    The service was completed efficiently and I would recommend your service.

  • Operations Supervisor

    5 out of 5 starsby JerryJean on 09/01/2017
    updated 09/14/2017

    Very pleased with the service at Crest Ford. I was treated respectfully and with absolute professionalism. I was in and out of the service department very quickly. Thank you Crest Ford.

  • Bought new tires(3)

    5 out of 5 starsby MaryJB1 on 08/20/2017
    updated 09/08/2017

    Service department is very good! They make you feel comfortable asked questions! They are friendly!

  • Best service experience yet.

    5 out of 5 starsby kreynolds082 on 07/22/2017
    updated 07/27/2017

    great service! I actually never once had to call for updates on my new fusion. Service kept up on all calls/updates on the status of my vehicle twice a day. It was actually refreshing that i did not have to call them one time. They even called me to offer a free rental. Nice job down there at crest ford keep up the great friendly service.

  • Great service

    5 out of 5 starsby tja4454545 on 04/24/2017

    great place ...dave(service desk person) and graham(mechanic) are good people and do a excellent job!
  • William in service department

    5 out of 5 starsby TBottorff on 03/21/2017
    updated 03/31/2017

    William is an excellent employee. When I call the dealership I always speak with William in the service department. He is pleasant and always willing to go above and beyond.
  • Fluid leak

    5 out of 5 starsby dec1936 on 03/17/2017
    updated 03/27/2017

    The mechanics identified the problem , part was in stock and the repair was completed much quicker than I expected. Have dealt with Crest Ford for the past four years and have never had a complaint.
  • Crest Ford service

    5 out of 5 starsby tmroller on 12/23/2016
    updated 12/30/2016

    Great service. William was my service advisor and he did a great job. The office girls where cheerful and friendly.
  • fast service

    5 out of 5 starsby zhernand on 12/23/2016

    fast service, they even washed my car without asking. nice
  • Service

    5 out of 5 starsby johngriffith on 12/12/2016

    William in the service department was able to fit me in for service even while appointments were pending.
  • Great Service

    5 out of 5 starsby true2hart on 11/25/2016
    updated 12/02/2016

    The service rep kept me informed on how long it would take and what was being done, He was very professional and courteous. Everyone at Crest Ford is very friendly.
  • Oil change gt500

    5 out of 5 starsby Gt5002013 on 10/17/2016
    updated 10/28/2016

    The detail of taking care of my car and making sure I felt comfortable knowing this was very important to me.
  • 2016 edge

    5 out of 5 starsby smaynard125 on 10/09/2016
    updated 10/21/2016

    necessary work on the veh was completed on time and the fixes seem to have been done right
  • Service check of vehicle.

    5 out of 5 starsby mwebb41954 on 10/03/2016
    updated 10/14/2016

    I spoke with William to set up my appointment for an oil change. I arrived and he showed me the customer waiting room where he went into action. He said it would be about 30 minutes and if I'm not mistaken, he was right on the money. Thanks for all your help William and when I return I will be calling you again. Thanks for all your help.
  • Crest Ford Sevice

    5 out of 5 starsby dadams139253 on 07/14/2016

    I was pleased they could service my Ford F150 since I did not have an appointment.
  • Ford Fusion +Crest Ford = 😍

    5 out of 5 starsby BetsyIi67 on 07/11/2016

    Friendly professional staff. Very nice experience every time
  • service

    5 out of 5 starsby happytom48 on 06/28/2016

    Check in was fast and painless. Service attendant did an excellent job. My vehicle was serviced as requested and I left the dealership within an hour from my appointment time.
  • Treated Well

    5 out of 5 starsby 23Skidoo16 on 05/24/2016

    Staff was friendly. I asked a few questions about future service on my vehicle - which is about to turn 100,000 miles and my questions were answered honestly and the necessary time was taken.
  • Great Service

    5 out of 5 starsby kwoods06 on 04/27/2016

    My vehicle was in and out in no time. Great service department.

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