Customer Reviews of Vic Canever Chevrolet
Returning customers
byon 01/26/2024
Rob Daliege was very friendly and helpful. He was able to get us in the perfect vehicle for our needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
mr
byon 12/10/2015
my salesperson is the best Larry Lewis, takes the time to make sure that we get the most for our trade in and all of the rebates availabe.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Turning a routine oil change into a new vehicle sale
byon 12/05/2015
With my mileage approaching the max allowed on my leased 2013 Traverse I stopped in for an oil change and to begin exploring my options although my lease agreement still had several months remaining. I met Mark Crane at approximately 9:00am and at 4:00pm was driving home in a brand new 2016 Malibu. Never have I worked with a more attentive, engaged, and professional salesperson.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Truck cluster
byon 12/05/2015
Chris was very efficient and kept me informed in the repair process. Defective cluster replaced and working. Does seem that after only 47,000 miles a major repair cost me over $400.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
My First Visit was Great!
byon 12/04/2015
The service advisers were wonderful! They offered realistic recommendations and solutions for my vehicle. The lounge area was very nice and the popcorn was a plus!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Salesman and Dealership
byon 12/02/2015
I am a repeat customer. My salesman, Mike, was great. He has helped me with all of my purchases from this dealership. The best Chevrolet dealership that I have been to .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Appreciate you
byon 11/25/2015
I have dealt with poor dealerships before that made me not want to go back to them, but this dealership has helped win back some of my confidence.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
SATISFIED CUSTOMER
byon 11/22/2015
The service manager was prompt and very knowledgeable. He derlivered as promised and gave me every discount I had coming. I was impressed and very satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vic C. visit
byon 11/18/2015
Despite being very busy, My visit was just getting my oil changed but it was quick, and the staff was fantastic!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service! Great Atmosphere!
byon 11/17/2015
I've been taking my vehicle here for all of the preventative maintenance under warranty. Chris, along with the other technicians have always taken good care of me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicle survey
byon 11/11/2015
The service guy that took care of me was very helpful and was able to answer all of my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
VicCanever service review
byon 11/03/2015
The technician really went above and beyond to root cause a difficult intermittent electrical problem. He took our concerns very seriously and did not check it out quickly and send a NTF like the previous dealership we took it to.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service discovered unrelated problem needing attention soon
byon 11/01/2015
The service team noticed a problem that I will be needing to fix soon and I appreciate the "heads up".
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Cory
byon 10/25/2015
Cory was great. My wife and I were there with our young daughter and his e was very kind to her. He took the time to show us the ropes of our new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 10/22/2015
I was pleased at the service received from Patrick Sassine & the Vic Canever staff. They quickly diagnosed my Volt and repaired the problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Extremely satisfied
byon 10/22/2015
Very pleased with the team. I stayed in contact with the Sales rep as well as the Internet rep. They were great and I love my car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
oil change and no car wash
byon 10/22/2015
I requested a car wash ticket and the service rep told me my vehicle had already been washed for me, when I got to my vehicle it had not been washed at all, I was upset that they lied to me that I just left. When I purchased my vehicle I was told I would get free car washes, through the two and a half years I've owned my vehicle, your car wash has been broke mist of the time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Good Service
byon 10/19/2015
The service was good and the waiting area very comfortable. My only disappointment was that I thought the routine service was still covered under the 24 months and I wasn't expecting the bill for $40. The price was fair - I just wasn't expecting it before the service was performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service as always
byon 10/18/2015
Patrick was great and wonderful to deal with as always in helping me with my Chevy Volt! They always get me in and out quickly and provide a rental car when my car is being serviced and the customer service is efficient and friendly. They also always make time to fit my service in, I will defiantly lease from Vic Canever again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great experience,great car
byon 10/17/2015
Your sales staff was excellent and I would like to thank your Internet Sales manager Jaimie Smith for her help and understanding of our situation and I would also like to thank our salesman Lonnie Nivers for his help in making the sale an easy no pressure process. We look forward to doing business with you for many years to come.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Vic Canaver Service Oct 11
byon 10/16/2015
They were polite and quick doing the service work. the dealership is very clean and nice. Price was very good for work performed. This is a good place to take your vehicle for service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Another AMAZING experiance.
byon 10/16/2015
With every vehicle I purchase from Dave, Jeff at Vic Canever, my experience improves and my expectations are surpassed. In general, you cant really say that about too many things in life.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
We are a dealership you can trust.
For nearly 50 years, Vic Canever Chevrolet has built a reputation on honesty and integrity when it comes to selling cars and trucks. After all, isn’t that what everyone wants from their automotive dealership?
Trust Our Cars.
With the full power of the award-winning Chevrolet lineup, we know we have the right Chevy vehicle for your lifestyle and budget.
Trust Our People.
We promise to stand by our word, treat you fairly, and partner with you throughout the automotive purchase process to get you the best vehicle for your needs.
Trust Our Prices.
We’ll work with you to ensure that you get every available incentive, rebate, and Chevy bonus that you are eligible for, resulting in the best vehicle price possible.
100% customer satisfaction is our top priority.
BEST PAYMENT. PERIOD.
You’ll find more rebates, cash incentives, or discounted financing are possible at Vic Canever Chevrolet. We work with you!
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