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Customer Reviews of Bob Maxey Ford

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83 reviews
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  • Well Done

    5 out of 5 starsby bishoprae on 11/17/2015

    The staff did very well. They were courtious and friendly. I always come there for my service and I have no complaints.
    • We try to make your experience as simple and convenient as possible for you, bishoprae! Please let us know if you have any additional questions about services you received and thank you again for choosing Bob Maxey Ford!

      by bobmaxey_ford on 11/25/2015

  • Nice work!

    4 out of 5 starsby Empress2400 on 11/02/2015
    updated 11/16/2015

    Its alway nice to come to ur place an get good service in a timely manner....appreciate all ur help....big ups bob maxey
  • Awesome service, Great Customer Service

    5 out of 5 starsby Bunchie1975 on 11/06/2015
    updated 11/13/2015

    My experience at Bob Maxey Ford was completely EXCELLENT. The staff and their service was just AMAZING. Everyone treated me like family. Their concern for me was more than just to sale the vehicle. It was true concern for my needs. Mark O'Bryant and JeTaun JT Wilcoxson were exceptionally perfect. They both took care of me with respect and kindness. From this purchase on I will on buy from Bob Maxey Ford. Thank you all for all that you've done to help me with my purchase. I look forward to doing business with you all in the future. Thank You, LaTonya Mills-Stines
  • Royality shop

    5 out of 5 starsby lindluc120 on 10/14/2015
    updated 11/10/2015

    Arrived at the shop for a oil change. I didn't make an appointment. Upon arrival I was greeted just as I exited my car. During the inspection the staff informed me of necessary parts and made several suggestion. It only took 45 minutes to conduct my small repairs. In and Out. And they coffee in the waiting room was great.
  • Customer Service

    5 out of 5 starsby Laurenashley31 on 10/28/2015
    updated 11/09/2015

    My experience at Bob Maxey is like nothing I've ever received before. The staff is so personable, easy to speak with and efficient. No other dealership can top it. I would like to give a personal thanks to Stan Hamilton and Michael in the service department. Prime examples of superb customer service!
  • Great Service

    5 out of 5 starsby MsRanDee on 09/23/2015
    updated 11/07/2015

    My service was fast and friendly m. I would go back for an oil change at the dealership.
  • Clean fast great staff

    5 out of 5 starsby marcg111 on 10/27/2015

    Service was fast and friendly the dealership is clean I was satisfied with the work performed it was done in a timely fashion
    • marcg111, your positive review means a lot to us and we’re happy we could help you! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!

      by bobmaxey_ford on 10/29/2015

  • Awesome service

    5 out of 5 starsby Cnevels on 08/24/2015
    updated 10/26/2015

    Very helpful, I felt welcome and respected. Thought this process would be stressful but they made me feel at home.will recommend to family and friends.
  • Oil Change with Flair

    5 out of 5 starsby moonchildiva on 10/09/2015

    I always enjoy my visits to Bob Maxey Ford because the place is spotless, no fumes, nice waiting room, friendly staff, and even the customers in the waiting room have good conversations. I wish they had a waiting room for people who don't want to hear the TV though.... haha. Anyway, they did my oil change and informed me of a recall - everything was finished quickly, and they even wash your car ! A pleasant afternoon at Maxey! Thanks!
    • We work hard to make your visit with us as convenient and simple as possible for you, moonchildiva! Please let us know if you have any additional questions about services you received and thank you again for choosing Bob Maxey Ford!

      by bobmaxey_ford on 10/12/2015

  • Great service

    5 out of 5 starsby Hockeytown4137 on 09/26/2015

    Great job like always great friendly service Very clean shop and truck was done in a very timely manner
    • We work hard to make your visit with us as convenient and simple as possible for you, Hockeytown4137! It is great to hear our Staff took such great care of you! We hope to see you here again!

      by bobmaxey_ford on 09/28/2015

  • Great Service!

    5 out of 5 starsby Jacquelyn2305 on 09/11/2015

    The Service Department is more than wonderful! I have been a customer since 1995, need I say more?!!!!!!!!! Mike Gilmore, Wayne, and yes, Tracie are joy to work with. Thank you for having professional, efficient, and kind employee! Jacquelyn Craighead
  • SATURDAY SPECIAL SERVICE

    5 out of 5 starsby kpduty103 on 08/25/2015

    The staff is wonderful. Mike is service is right there for you. I would and do recommend Bob Maxey Ford to people all of the time. Thank you.
  • Great service!

    4 out of 5 starsby Udcub on 08/05/2015

    I received a notice in the mail about a repair needed on my car. I called the service shop around 11 am to set an appointment for the following week. When I called in they told me they could have my car in and out within 3 hours as long as they didn't run in to any issues so come on down.I dropped off my car grabbed lunch and before I had finished eating they called for me to pick my car up. Great service. Friendly employees and fast work. What more do you want when going to the mechanic!
    • Thank you for your wonderful response to the quality of service our Staff provides! We sincerely appreciate your business here with us at Bob Maxey Ford, and we look forward to continuing to do business with you!

      by aceford on 08/21/2015

  • Good service, convenience of use of loaner/

    5 out of 5 starsby happysenior on 07/30/2015
    updated 08/06/2015

    The service was great. When I was told my car wouldn't be ready by close of business Friday, I was offered a loaner that I used until Tuesday when my car was ready. So far, my car seems to be working just fine.
  • Great service

    5 out of 5 starsby Cyerra on 07/29/2015
    updated 08/05/2015

    Everything went smoothly , it was quick ; when they realized one group of finacers were trying to charge me too much they did what they good to intervene and get me a better deal . I strongly appreciate it
  • My one and only dealership!

    5 out of 5 starsby Lady300k on 07/02/2015

    Very professional and fun service staff. My issue resolved in a timely manner and was determined to be under warranty. I love this dealership!
  • Great, Clean and Fast

    5 out of 5 starsby PhylnFordGood on 07/01/2015

    Great friendly, knowledgable, and accomdating service. Thank You Much!!
  • Satisfied customer!

    5 out of 5 starsby Markob58 on 06/30/2015

    The service staff Wayne Dalwein in particular, made sure my service experience was top notch!
  • Weems 2015 Ford Edge

    4 out of 5 starsby 2015Edge on 06/30/2015

    It is always a pleasure to buy at Maxey, Bennett(my personal salesperson) continues to take care of me; along with the rest of the staff. Even before my lease expire Bennett always calls me and let me know to schedule an appointment soon or to come in and see the new lineup of vehicles. I
  • great service clean and very friendly people

    5 out of 5 starsby marcg111 on 06/29/2015

    fast service made sure everything was right nice people at Bob maxey I love my 2014 ford focus
  • EXCELLENCE as expected

    5 out of 5 starsby w8n2xhl on 06/26/2015

    I will not trust my 2010 Edge and along with my NEW 2015 Explorer to anyone but the Bob Maxey Ford staff. I can't even tell you how many cars I have purchased from Mark O'Bryant. I love his spirit and his very personal care. For service, I turn to Mike Gilmore, who always goes above and beyond. Thank you, as always. #teambobmaxey #thinkingfordfirstlastandalways

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