Hank Graff Chevrolet
Customer Reviews of Hank Graff Chevrolet
Review type:
Always right!
by Brandon c on 05/08/2025I’ve had a great experience with Hank Graff for quite some time! Whether it be getting out of a lease, buying a car, or simply getting an oil change! They always go the extra mile to make sure I’m happy and I appreciate them for that!Brandon, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy process
by Jeff on 05/03/2025updated 05/08/2025Paul James was great to work with and made the sales process very easy.Jeff, we're happy you found our staff to be so supportive during your experience here at Hank Graff Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always, Hank Graff offered the highest level of service.
by Carol on 05/08/2025Always professional, always efficientCarol, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Great service
by Monica Hawes on 05/07/2025My vehicle broke down in Davison, we live 25 miles away. Had it towed to Graff dealership. Trent in service department called right away the next morning. He kept me updated and explained everything along the way. I will definitely… recommend this dealership!Monica, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!
My review
by Susan W on 05/06/2025Got in right away for oil change and tire rotation. Recieved a timely text and phone call when my car was ready.Susan, thank you so much for your positive comments about Hank Graff Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
You got me back!
by Cindy Childs on 05/02/2025updated 05/07/2025Many years ago I bought cars from Graff. I stopped when I was getting low balled in my trade ins and salesMEN would try to sell me what I didn’t want. I eventually walked out on a sale. The place I was going to low balled me on a trade in,… so I decided to see what Graff would give me. And they did!!! A fair trade in price. And I met Michelle Fee. She is an awesome sales person. No pressure. Just the facts and answers questions simple and HONEST. As long as Michelle is there you have a new truck buying customer!Cindy, thank you for your kind review; we are happy to pass along your comments to Michelle here at Hank Graff Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
5 star 🌟 by far
by SS on 05/01/2025updated 05/07/2025I grew up in Sandusky, and have had family use nothing but the Sandusky location for all of our vehicle purchases. Last summer that location didn't have any selection of what I was looking for for our growing family but Davison had a… surplus. We came in just to test drive and possibly order, but Christian who was our phone representative made the whole experience as painless as possible and we wound up leaving that day with a brand new 24 Traverse. The process was easy breezy, and went super smooth. Come the end of the month, our current lease was up on our pickup truck so we went back into the Sandusky location to buy it out and wound up being put in a crap deal that benefited noone but the salesman that day. We turned that truck back into the Davison location, Christian yet again worked with us and got us into a better deal that worked for our family and not just his personal gain. All in all, ill take the hour 45 min drive vs a 15 minute drive to receive the service Davison and it's employees offer.Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
Styling in my new truck
by Patti Kerns on 05/01/2025updated 05/07/2025Jacob Pruett is honest and trustworthy he takes excellent care of his customers. Hank Graff is an excellent local business in Davison that supports the community and its customers. Proud to do business here.Patti, thank you for choosing Hank Graff Chevrolet, INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!
Tires balancing
by Sue K on 05/06/2025I got my oil change and tires rotation. Advisor recommended getting tires balancing, improved performance. So I ended up getting it done. Later my husband said they balance them in manufacture, so they don’t need them done. So I paid $15… for each tire, and didn’t need them done.Sue, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Home run services
by Kim Francis on 05/06/2025A 1 service, quick and easy.Kim, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Love the Energy!
by Nancy Tracy on 05/06/2025Great staff , friendly, very knowledgeable, willing to work within the budget I had in mind! Gave me lots of options of different car's to pick from ,never made me feel rushed to pick out a car ! Kathy posio was so helpful and has such a… great personality if your looking for a catmr see Kathy she is 10 0ut of 10 helpful!Nancy, we're happy you found our staff to be so supportive during your experience here at Hank Graff Chevrolet, INC.. We look forward to your next visit! Take care!
Oil change.
by Chuck H on 05/04/2025I love the drive thru service. 20 minutes and you're done.Chuck, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Thank you for great, fast and very friendly service
by S on 05/04/2025Fast, friendly and efficientWe appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
Oil change filter
by John on 05/04/2025Made appointment with OnStar app courteous proficient quick professional.John, we are glad we could help! Thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again.
My buying experience
by Dave Welton on 05/03/2025It's very clear that they want to make your experience the best.Dave, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Outstanding Team at Hank Graff!
by Linda M on 05/02/2025I can't say enough about the courteous and helpful team that handled the purchase of my new Equinox. And the very knowledgeable Sales staff made this experience a pleasure! Love my car!!Linda, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Always Hank
by Nick Slavik on 05/02/2025They are very professional and will help you in any way possible they are not pushy I always buy my cars from themNick, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
by Bill on 05/02/2025Has a shuttle during the week days to and from home. Keeps in communication on service.Bill, thank you so much for your positive comments about Hank Graff Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
Great service
by JR on 05/02/2025Cody did a great job. Service was fast and efficientThanks for your praise and kind comments about our team. We hope you have a great day!
Best service anywhere!!
by Mike Welch on 05/02/2025Everyone from the salesman (Davonte) to the service manager and the technicians are the most friendly, accommodating best in the business!!Mike, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Graff was Great
by Hal on 05/01/2025Graff gave me great service in a very timely manner. Christian was my salesperson and did a great job. We love the car and are pleased with the price.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Graff family has been in the automotive business since 1914. The reason for our longevity and success is that we are in the “People Business”. Whether we sell Fords, Lincolns, Mercurys, Chevys, Buicks, GMCs, Cadillacs, Pontiacs, Oldsmobiles, Chryslers, Dodges, Rams, Jeeps or tractors the most important part of the equation is people. Our employees have been and will always be our greatest asset. Every partner in the Graff organization has come from within. Hank has always said, “treat your employees like family.”
And if our employees are our greatest asset, our customers are our greatest responsibility. We strive to provide excellent service with honesty and integrity for every customer every time. Our credo is simple “Do the right thing.” We hope to serve our communities and new communities in the century to come. And if you see Hank in the dealerships with a yellow legal pad making “To-Do” lists for the General Managers, grab a coffee and have a chat!
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Bill, your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!
by Peter Joyson on 05/28/2025