Hank Graff Chevrolet
Customer Reviews of Hank Graff Chevrolet
Review type:
Great time
by Bill on 05/25/2025Very helpful staffBill, your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!
awesome people
by Jose on 05/24/2025Friendly and respectable.Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
New truck search
by Les Stanley on 05/17/2025Hank graff took the time to find the right new truck just for me Asked me what all I was looking for and what things. I didn’t want on my new truck no pressure to up sell on anything found me just what. I asked for All the people at Hank… graff are always pleasant and greet you like a neighbor wouldThank you for choosing Hank Graff Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
A bird went through my grill on my 2022 Silverado
by Mark Fleming on 05/21/2025The service department did a great job overall. From the ladies at the desk on through to the service techs. They got my truck in and fixed within two days. Maysen was especially helpful with giving me an estimate, ordering parts, and… assisting me through the process of dropping off my truck and picking it up. He went above and beyond when my daughter left her backpack in my truck and we had to go back to the dealership to retrieve it. Maysen was willing to stick around after few minutes after closing time to allow us to pick it up. His professionalism and character made an otherwise bad experience a good one.Mark, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Love my new car
by Kim on 05/21/2025Chris is absolutely amazing! This is my 4th lease from Hank Graff and my 2nd vehicle that Chris has helped me with! He will work with you and help you find what you’re looking for! I will recommend that all my friends and family ask for… him! Thanks for everything Chris I really appreciate it and I LOVE MY NEW 🚙 CAR🥰Kim, we're happy you found our staff to be so supportive during your experience here at Hank Graff Chevrolet, INC.. We sincerely value your business and look forward to your next visit!
Good Experience
by ShawnF on 05/21/2025I walked in the dealer to look at a car didn't intend on buying that day and without any argument salesperson was able to lower the price put me in a payment that workedWe want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
Great and timely service
by Alan Sinclair on 05/20/2025Hank graffs service department provided fast service to my truck and worked worked with me to get the job done in a fast timeline.Alan, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cody is AMAZING!
by Madelyn T on 05/17/2025I went in there on Tuesday due to my tire light being on. I saw some of the same people there that I have seen in the past, which was nice. I had a nail in my tire and they ordered me a new one the same day. I was able to get the new tire… put on in 2 days (not 1 due to the storm). Cody L. Helped me both days and on previous days that I’ve been in. They did make sure it was safe for me to go home when I first visited by filling the tire up all the way. I was in and out in less than an hour and didn’t have an appointment (Cody said he’d be able to fit me in). Highly recommend this location!We appreciate your feedback! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FAST AND FURIOUS!
by Pat on 05/15/2025We called and made an appointment. Had zero wait. Guys got right to work. Reset all the buttons for us. Fast and friendly!!We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Be happy
by Mary on 05/16/2025Another quality experience from Graff Service yesterday. Every single employee was friendly, helpful and professional. Work took exactly time they said it would. Charges were fair. They took great care of me and my car.Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repairs
by Christina on 05/15/2025Graff took great care of my vehicle while it was getting a new transmission. I really appreciate the courtesy car for use as I needed a car during the repairs. Very friendly employees.Christina, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service listen to the buyer
by Mike McCormick on 05/14/2025Excellent customer service. Listens, let you take your time and deciding.Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
Super Silverado Experience at Graffs!
by Steve Payne on 05/13/2025First of all, we had the best salesman, Chris Horwath! We bought our new truck sight unseen, except for photos Chris sent. We live 4 hours away, so most information was shared via phone & internet. We used to live in Otisville, so have been… Graff Davison customers for decades. Chris' assistant, Mark Modreski, spent over an hour with us in the truck to set everything up & learn how to use this modern dashboard. Tiffany is also a helpful assistant of Chris too. We highly recommend Hank Graff Chevrolet in Davison, especially Chris Horwath & his team!Steve, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best ever experience
by Shelly Hill on 05/14/2025Graff Chevrolet in Davison truly cares about their customer. Thank you Chris Horwath for such an amazing purchasing experience.Shelly, thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!
Repeat Customer
by Steve on 05/09/2025updated 05/14/2025Mark did a great job procuring the selection of cars he showed me based on my needs. I have bought several cars from him in the past and he always does an outstanding job! Everyone I encountered at Hank Graff Davison was polite,… knowledgeable, and efficient.Steve, we're happy you found our staff to be so supportive during your experience here at Hank Graff Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!
No appointment, service repair
by SE on 05/07/2025updated 05/12/2025I had a part that could only be replaced by the Chevrolet dealership. I went to Hank Graff because they’re close to home & they did not disappoint. I went in without an appointment and left my car over the weekend. I got a call on Monday… that the repair had been completed & covered under warranty. Very easy process and very helpful service manager.We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Amazing and honest service team
by Monica on 05/10/2025I highly recommend the service team at Hank Graff. It is easy to book an appointment online. My service writer Trent was honest and knowledgeable. I love the video reviews of my vehicle to provide me clear understanding of what service is… recommended/ needed. The team has great communication, kept me updated, and had the work done quickly. I feel safe in continuing to drive my vehicle.Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Hank Graff Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!
Fast and friendly
by Alisa Diffin on 05/09/2025I was in and out in 10 mins for a oil changeAlisa, we really appreciate your feedback! Thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again.
Don’t go here
by Mark Glasstetter on 05/09/2025I went here for a simple oil change and they were not even capable of doing this. I had to ask to please inflate the tires and fill the washer fluid. They didn’t check trans fluid, air filter, diff fluid nothing!!! I left the dealership and… in a matter of an hour had a flat tire. Pumped the tire up it’s leaking out the valve stem. They obviously don’t check these either. They started bring it back up will get you in immediately and take care of you. Got to the dealership they said that I had to drop the truck off two hour wait. No thanks I just didn’t 130$ on an oil change only to hand to do spend 300$ to hand a new sensor put in. I was going to have the truck painted here but if they’re not capable of doing an oil change I can’t imagine trusting them with a paint job. What a joke and waste of money and time. Please save yourself and go elsewhereMark, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (810) 653-4111 at your earliest convenience to discuss how we can turn this experience into a positive one.
Outstanding deals!
by John Howder on 05/09/2025Constantly gives the best deals and puts the customer first!!John, we're glad you had such a wonderful experience with us! Thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again.
Oil n tires
by Cooks 45 on 05/08/2025Fast friendly and professional!!We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The Graff family has been in the automotive business since 1914. The reason for our longevity and success is that we are in the “People Business”. Whether we sell Fords, Lincolns, Mercurys, Chevys, Buicks, GMCs, Cadillacs, Pontiacs, Oldsmobiles, Chryslers, Dodges, Rams, Jeeps or tractors the most important part of the equation is people. Our employees have been and will always be our greatest asset. Every partner in the Graff organization has come from within. Hank has always said, “treat your employees like family.”
And if our employees are our greatest asset, our customers are our greatest responsibility. We strive to provide excellent service with honesty and integrity for every customer every time. Our credo is simple “Do the right thing.” We hope to serve our communities and new communities in the century to come. And if you see Hank in the dealerships with a yellow legal pad making “To-Do” lists for the General Managers, grab a coffee and have a chat!
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Bill, your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet, INC. and we hope to see you again soon!
by Peter Joyson on 05/28/2025