Skip to main content
Today 8:30 AM - 6:00 PM

Customer Reviews of Jim Riehls Friendly Honda

Review type:

66 sales reviews
Sort by:

  • Positive Experience

    5 out of 5 starsby Positive on 01/21/2020

    Dakota at Friendly Honda went out of his way to make my purchase experience the best it could be despite the difficult circumstances of my prior vehicle being declared a total loss. He listened intently to my concerns about any differences in the vehicles and went to great lengths to accommodate my needs. At Friendly Honda I truly feel like I am a part of the family and that the entire team looks out for the best interests of their customers.

  • 2020 CRV

    5 out of 5 starsby Joe on 01/12/2020

    Friendly knowledgable staff . I felt that I was welcome every time that I stepped in the showroom. And I also knew that I was buying a quality product in Honda, because of previous Honda's that we purchased. Thank You

  • Great experience

    5 out of 5 starsby DHales on 01/03/2020

    Leased a 2019 Civic EX from Friendly Honda. I was very satisfied with the salesperson (Allison) and the dealership. Will return in the future.

  • CRV AWD EX

    5 out of 5 starsby B.Rep on 09/26/2019

    I've leased many Honda products in the last 18 yr's. All from Jim Riehl's auto group. Because of there service and the best lease deals. The sales staff go out of there way to answer any issues that may come up today or the future.

  • Honda CRV Purchase

    5 out of 5 starsby EricaStromberg on 07/25/2019

    I recently worked with Dakota to purchase a used 2016 Honda CRV. I was in urgent need to buy a vehicle and he as able to get everything set up and transferred from the vehicle I had recently totaled. I was able to finance through my existing credit union and was given a fabulous interest rate. The team seemed incredibility knowledgeable and fair, and overall seemed to have my best interests in mind.

  • Used vehiicle purchase

    4 out of 5 starsby Jim on 07/21/2019

    Joe and Dakota did a great job answering all of my questions and addressing my issues.

  • Great customer service.

    5 out of 5 starsby Najeeb on 07/04/2019

    Louie is a genuinely nice guy that helped me through the process, no pressure, straight to the point. Will definitely work with him again if I buy another Honda
  • Not sure if Costco program worked

    4 out of 5 starsby Sdtt on 05/28/2019
    updated 06/03/2019

    Overall I am please with my purchase but this is the 2nd time I have used the Costco program and it was totally different. The first time it was exactly like Costco explains, I knew the price prior to coming to dealership, this time I was told we would discuss when I came in and was told when I asked about Costco price was told o they only give a couple hundred off then had to debate over warranty price, not sure if I got cheated
  • Riehl Rocks

    5 out of 5 starsby George on 05/26/2019
    updated 06/03/2019

    Saleman Bill and my paperwork closing guy took good care of me. This is my second purchase from Riehl's.
  • I love my Honda!

    5 out of 5 starsby Hondalover on 06/01/2019

    This is the 4th or 5th Honda I have had! that says it all! My salesman, George Jablonski, is the best!!!!
  • Civic Hatchback Lease

    4 out of 5 starsby HappyCamper on 02/17/2019

    My leasing experience with Riehl's Friendly Honda was professional and pleasant. The salesperson I worked with got right to work, in spite of very bad weather. We were able to come to a mutually agreeable deal quickly. I thought I would have to compromise on the model and color I wanted, but she found exactly what I was looking for and a fair price. My husband leased a Fit from Riehl about a year and a half ago and was also very happy with his deal. As retirees, we are grateful to find leases that we can afford, and have access to two great cars.
  • Honda Car Buyer

    5 out of 5 starsby MS on 01/20/2019

    Very good deal. Very friendly sales giving you the right deal for your needs.
  • Great

    5 out of 5 starsby RMarkus on 11/08/2018

    Awesome service from George! Love my new car!
  • Car buy

    5 out of 5 starsby Edmund.com on 10/20/2018

    Excellent Rob got it done in a hour and I drove away
  • Great Experience

    5 out of 5 starsby Dennis on 09/07/2018
    updated 09/12/2018

    I would highly recommend this dealership . Great deal on my trade in and a good price on my new Ridgeline Pickup. The sales person ,George was very thorough explaining all the features of my new vehicle
  • Great Salesman

    5 out of 5 starsby Scott on 07/27/2018
    updated 08/08/2018

    Bryan Gardner was a pleasure to work with.
  • 2018 CR-V EX Purchase

    5 out of 5 starsby marknlu on 07/30/2018

    Salesman (George) was very professional, courteous, knowledgeable and upbeat. Encouraged questions, satisfactorily answered every one I asked. Very thorough in explaining vehicle features before drive-away. Made the purchase experience as painless as possible. Highly recommend!
  • Very professional

    5 out of 5 starsby drh on 07/17/2018
    updated 07/27/2018

    Saw an ad on FB Marketplace for a car I was interested in. Did enough research to determine a fair price for the new car and the same for my trade. Met with Rob and within 10 minutes we had made a deal. No pressure, no going to the guy “in the back office”. And the total package was $2000 less than I expected.
  • Very professional

    5 out of 5 starsby drh on 07/17/2018

    Saw an ad on FB Marketplace for a car I was interested in. Did enough research to determine a fair price for the new car and the same for my trade. Met with Rob and within 10 minutes we had made a deal. No pressure, no going to the guy “in the back office”. And the total package was $2000 less than I expected.
  • Incredible Service

    5 out of 5 starsby Kelleyw on 05/27/2018

    After an initial misunderstanding Todd Hansen and staff worked to get me in the car I really wanted. I am beyond impressed with service and will be recommending this dealership to everyone I know.
  • Best Price for HRV

    5 out of 5 starsby Edward on 05/03/2018
    updated 05/09/2018

    Sadly, most auto dealers appear to collude with one another on pricing. One can go to a dozen dealers of a particular brand and be quoted near identical prices for the same model vehicle. Everyone in Michigan knows the system is rigged against the consumer, and most accept it as, "it is what it is", and surrender their hard-earned money. Luckily for us, Friendly Honda dropped the price of our HRV about $1,200 under the average of the other 4 dealerships we visited. Not sure if Friendly Honda's price was so good or the others were so bad. Nevertheless, the HRV is a great car. Having the smoothest acceleration and perfect road manners, it is a treat to drive. Oh, and it really does get 30mpg in city driving.

About our dealership