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Customer Reviews of Jim Causley Buick GMC

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266 reviews
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  • Great

    5 out of 5 starsby Mike on 09/10/2018

    Great dealership because they have a crew that cares.
  • Great Dealership!

    5 out of 5 starsby M.Vaughn on 08/27/2018
    updated 09/06/2018

    This is the second time now that I have leased my vehicle at Jim Causley and they are the best!! Mark Williams is so nice and everyone is very helpful!!
  • Service

    5 out of 5 starsby dennisgeorgian on 09/01/2018

    I came in for an oil change and tire rotation. I went into the sale area to talk to my sales person about my next lease. Just after returning to the customer lounge my Terrain was ready to go. That was good timing.
  • Pontiac G8 Servie

    5 out of 5 starsby James-Michael on 08/21/2018
    updated 08/31/2018

    My care needed an oil change, wheel rotation, tire repair, as well as a decoding of a check engine light. Despite of having just on engine decoder, Causely service was able to evaluate the root cause on the first day and take care of the routine maintenance. All repairs would have been completed even more timely if only a gas cap was readily available. I feel that a $30 dollar charge to plug a nail puncture is a bit high. (I recently got the very same repair for my wife's vehicle for under $10.)
  • happy customer

    5 out of 5 starsby anniem on 08/15/2018

    Extremely pleased with our new GMC Terrain. We drove it for our vacation destination right away and were very comfortable.
  • Car repair

    5 out of 5 starsby Doug on 07/30/2018
    updated 08/09/2018

    Repair was on time and good quality. Loaner car worked well.
  • Best dealership

    5 out of 5 starsby Fuller on 07/11/2018
    updated 07/23/2018

    Still deals person to person; much orefer this family owned to an impersonal Corporate one — Jerry is a wonderful salesman going above and beyond!!
  • outstanding salesman

    5 out of 5 starsby shebarizzo on 06/22/2018

    Andrew Ryntz answered every question about our new truck, took total charge, so when we went to trade in other truck no problems or hick ups. was 100% outstanding salesman. Diane
  • Awesome car buying experience!!

    5 out of 5 starsby JeffreyConn on 06/11/2018
    updated 06/22/2018

    Very happy with our truck purchase and the customer service provided! Friendly professional helpful staff. Would highly recommend!
  • Excellent Experience

    5 out of 5 starsby Tasha_Rogers on 06/18/2018

    Thank you Jerry Bac for all of your knowledge, hard work and professionalism! Best experience ever! He made sure to get me into a lease that I absolutely LOVE! I could not be happier with the excellent service he provided! He is truly amazing at what he does!
  • Excellent experience as usual!!

    5 out of 5 starsby Suehess on 06/05/2018

    Our salesman Brian always makes our experience smooth and easy. We have gotten our last 4 vehicles from Brian at Causley and will continue to go with this dealership and this salesman. I am recommending Brian to friends and family!
  • gerald watson

    5 out of 5 starsby autumn10 on 05/11/2018
    updated 05/17/2018

    great job year after year. from my first truck , my pontiac, all my buicks thanks agan.
  • scheduled maintenance

    5 out of 5 starsby davidparker on 05/05/2018

    always prompt, courteous, and willing to answer any and all questions every time.
  • Amazing

    5 out of 5 starsby Auto2018 on 05/04/2018

    My leasing of the Buick Envision was amazing. Everything went extremely well. No hiccups. My salesperson, Willard Shell was and is the best. Leased a LaCrossefor 3 years, went to Ford to lease an Escape, now Im back driving the Buick Envision. No comparison to Escape. Plus maintains everything is included. A definite plus.
  • 2018 Terrain

    5 out of 5 starsby Loyal_Custmr on 04/11/2018
    updated 04/19/2018

    While the entire Causley team did a great job, our sales person, John Shell, was extraordinary. The way John walked us through the process of turning in the old lease vehicle, selecting the perfect replacement and dealing with our personal schedules was outstanding and greatly appreciated.
  • Outstanding

    5 out of 5 starsby Dennis4502 on 04/02/2018

    Everyone who works at this dealership is outstanding..and Brian Ertzbishoff was superior in the sale of my new 2018 Enclave!!!!
  • service with oil change

    5 out of 5 starsby 3bobber on 03/30/2018

    Always a good outcome when the car goes for service. I've been a customer with Causley for 25+ years and still driving the 94 GMC Sierra. At the moment we also have 2 Buick Encores and love them. Keep up the good work.
  • Best deal

    5 out of 5 starsby Camichigan on 03/09/2018

    Went to this dealership due to my son's recommendation. The salesman was very amenable to helping me. He was courteous to me as well as others. The car and price we discussed was the best initial deal i received. He made sure I was happy, and indeed i am.
  • Great Service

    5 out of 5 starsby Coco_2017 on 03/04/2018

    I had great service from everyone involved and I will always recommend Jim Causley!
  • Jim Causley is truey a 5 star Dealer

    5 out of 5 starsby Johnkitka on 03/04/2018

    Our experience with Jim Causley has truly been a 5 star, great experience starting with our sales person, Ms. Tammy. She was very helpful, professional and more than patient with us. A true gem who helped smooth out an otherwise what could have been a not so pleasant experience, into a truly most enjoyable one. I would forever be returning to Jim Causley and referring all family and friends to them as well because of our experience with her. We couldn't be happier with the all-around experience we had buying our new GMC Accadia. Thank you.
  • Leasing a Terrain

    5 out of 5 starsby Julieann6 on 02/06/2018
    updated 02/16/2018

    This is the second time I have leased a vehicle from Jim Causley. Both times Brian Ertzbischoff was my sales rep. He always seems to get me the best deal. I have a lot of respect for Brian and I will always deal with him.

About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area