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McDonald Chrysler Dodge Jeep Ram

Today 9:00 AM - 6:00 PM

Customer Reviews of McDonald Chrysler Dodge Jeep Ram

Review type:

Overall rating

4.7
4.67 out of 5 stars

(93 reviews)


Customer recommendations:

Yes (85)|No (8)

Excellent Service

5 out of 5 starsby Steve on 08/04/2025

Very friendly and professional staff in the service department. They explained to me what they performed on my truck in detail. Completed the work in a very timely and professional manner. I will continue to do business with McDonald… Chrysler
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93 reviews
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  • Oil change

    5 out of 5 starsby Kim Townsend on 08/08/2025

    Always very friendly! I am able to get service time pretty much when I want. Very accomadating.
  • Excellent Service

    5 out of 5 starsby Steve on 08/04/2025

    Very friendly and professional staff in the service department. They explained to me what they performed on my truck in detail. Completed the work in a very timely and professional manner. I will continue to do business with McDonald… Chrysler
  • Old guy taking care of his Jeep

    5 out of 5 starsby Paul M on 06/19/2025

    Otto always take good care me, and Chris does great service work and checks over everything to make sure I won’t have any problems down the road.
  • Great service…makes a happy customer

    5 out of 5 starsby Patricia on 02/25/2025

    Like the professional atmosphere and quality of service of Otto and his crew!
  • Come one, come all!!!

    5 out of 5 starsby Robert Gonzalez on 08/09/2024
    updated 08/20/2024

    I would recommend others to purchase vehicles from this dealership, they are helpful, friendly, and keep you best interest in mind!
  • Need to work on customer service

    2 out of 5 starsby Amanda on 08/14/2024

    People are rude and the prices have gone up expecially for people that have been getting there oil changed there for years and never was told of the price hike. This is my last time going there for my oil change. Sucks cause that’s where I… bought my expedition from.
  • Problem with electrical

    5 out of 5 starsby Pam on 08/03/2024
    updated 08/14/2024

    Fast friendly service
  • Robert

    5 out of 5 starsby Robert on 08/02/2024
    updated 08/14/2024

    Service Manager is very easy to work with, he schedules for the customers needs.
  • Keeping my wheels happy!

    5 out of 5 starsby Ms Cassidy on 08/10/2024

    The staff at McDonalds Chrysler are the best. They are friendly, helpful and professional. After I got my new phone the service dept. came to my rescue and linked my new phone to my truck for me! I was delighted! The service department… looks after my truck exclusively. I wouldn’t take it anywhere else.
  • Interior detail

    5 out of 5 starsby Stacy Kronewitter on 08/09/2024

    I just picked my minivan up from an interior detail and as usual, it looks like the day I drove it off the lot brand new! They always do a fantastic job in a timely manner with a reasonable price!
  • You Guys Rock!!

    5 out of 5 starsby Gary and Jill on 08/09/2024

    Super service, nice employees, and quick!!!!!!!
  • Oil change

    5 out of 5 starsby Dan Williams on 08/04/2024

    I only used service. Service coordinator is copentent, friendly. They now have a service chart so I can see mechanics remarks. Work was completed in a timely manner
  • Sales

    5 out of 5 starsby Gorilla on 07/30/2024

    The best thing about McDonalds CDJR is the sales department. Eric did a great job getting us into a vehicle that would work better for traveling instead of the Rubicon my husband wanted. He was very professional as was the finance… gentleman. We are both happy with them and will return to by another vehicle as long as Eric is there.
  • Don't know how to treat customers

    1 out of 5 starsby Gorilla on 07/30/2024

    Went in after a service because noticed something hanging down under car. Was told there was a rip in heat shield so not a manufacturer defect. Service people and GM have no idea how to treat new customers. Service department was almost… empty, so this is a good reason they can do everything quick. Would not trust the service department for anything
  • Cool once more

    5 out of 5 starsby Karen Klee on 07/28/2024

    Got my air conditioning back thanks to Otto and Crew. I felt really heard and was treated with much respect. They are friendly and get the job done! They gave me reassurance that the other issue I was having besides my air conditioning,… wouldn’t leave me stranded. I couldn’t be happier with their service!
  • Home of the 1-hour oil change....

    2 out of 5 starsby Joseph Smith on 07/18/2024

    I dislike the fact that it took me an hour to get an oil change. When I had a scheduled appointment. There was not a single other person in the waiting area while I was there.
  • Got us right. Quick

    5 out of 5 starsby Steve Marsh on 07/17/2024

    Small town friendly
  • Genuine heart!

    5 out of 5 starsby Zen Jen on 07/16/2024

    I hadn’t purchased a vehicle in almost 20 years and arrived filled with nervous energy. Nick was knowledgeable, not aggressive which I appreciated and went out of his way to offer an experience that ended with a win!
  • They take care of business

    5 out of 5 starsby Naw on 07/10/2024

    This is the only place I get my Jeep repaired.
  • Team work makes the dream work!

    5 out of 5 starsby Happy we stopped by on 07/09/2024

    Everyone in the dealership worked together from the GM to the service, body, sales and finance managers to make the purchase of our dream truck happen
  • Love the VIP program

    5 out of 5 starsby Dani on 07/02/2024

    I purchased the 5 year VIP program and have 2 oil changes a year. I just did my second one and I love how smoothly it goes. Got an appointment the next day took it in and was able to leave with everything done in less than an hour.
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