Crest Ford
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Customer Reviews of Crest Ford
Review type:
Great people and great service
by cmsharum on 02/10/2025
I recently has a small accident sliding on ice and progressive determined that my car should be totaled. I was devastated as I had recently paid off the vehicle. not only was Tim in the Collison shop awesome at guiding me through… everything, Pat in used cars sales got me in to a great new used car that was newer and less mile than what I had. These guys made a traumatic situation much better for me. 5 stars.
148 reviews
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oil change, the works
by forty1years on 06/07/2017pleasant,wait time one half hourWay Ahead of Schedule.
by jparks333 on 05/30/2017updated 06/07/2017As always, your staff was curtious and efficient. They completed the job a full day ahead of schedule, which was a wonderful experience.Awesome service, great place
by ymmezo54 on 05/26/2017updated 06/05/2017The customer service is top notch. Mike Smeckert is the best. He has always taken good care of us since I bought my car two years ago. Would recommend to everyone.EXCELLENCE in person!
by geopat47 on 05/12/2017updated 05/22/2017This was a great service visit. I came in without an appointment and was greeted courteously and promptly. Sami, my technical writer, was the most friendly, attentive contact person I ever dealt with. I was out in under 45 minutes with an… oil change and "the works", including a car wash. EXCELLENCE on every front. Thanks Crest!Good, convenient service
by prodigy417 on 04/07/2017updated 04/18/2017Service is usually outstanding - esp. that you pickup my car for oil change and bring it back. I would say to do away with the service phone call to schedule - this clearly doesn't work. I will continue to have my husband book with Shelby… instead. Also, in the future please let customers know that the time given for pickup is not a set time but rather a 4 hour window. But the service was great and the older gentleman that usually picks up my car is outstanding!five star
by brojack on 03/03/2017updated 03/13/2017Service was good , fast , and professionalCrest ford
by Dumtrucker on 03/09/2017I went in to have my keys reprogrammed. I was given an 8:00am appointment time. Showed up early and they took me right in.they told me it would take about an hour. Had my truck done right on time, even washed it for me.people were friendly… and courteous. Very happy with the experience.Greyjoy
by Greyjoy on 01/03/2017updated 01/13/2017Was treated with respect and Lila was very helpful in getting me in and out in a timely manner. Would've have gave a 10 and a five star if I would've been offer more for leasing my truck. Such as tire and wheel protection for free.Service
by papazig on 12/29/2016updated 01/04/2017Excellent service, Mike S. always does a great jobCrest is the best
by Gboper123 on 12/16/2016updated 12/28/2016I'm a new customer at crest ford I have to say your service Dept is the best, all your associates in your service dept are friendly, professional, knowledgeable, always looking to save the customer money, Mike is the best, great job Thank… you Roger VogelNew F150
by Dtitcombe on 12/15/2016updated 12/28/2016The overall experience was excellent. My salesperson Chris McPeek was very professional and knowledgeable. The assistant General Manager David Way touched base with me to make sure everything was ok.Best car buying experience ever!!!
by Cbryant1218 on 12/14/2016Lila was absolutely exceptional. Life long customer!Kimbrough Rating
by jdk3251 on 11/23/2016updated 12/02/2016I always have a great experience when going to Crest Ford. Definitely am a loyal Ford Customer. Just leased the 2017 Ford EscapeGreat Time
by DanHodgson83 on 11/03/2016updated 11/15/2016Chris McPeek was an awesome way for me to buy/lease for the first time in over 12 years. He went over multiple options on multiple cars and even didn't push me away from only needing a few basics. I got hands down more car than I had hoped… for, and Chris's service was well above what I expected.oil change and call backs
by fsmunaco on 10/15/2016updated 10/21/2016very good they completed the work in a timely matter and i was back on the roadNice Dealer!
by Escapemom18 on 09/29/2016Very quick and professional service-everyone was friendly and helpful.Body Shop Repairs (Accident Related)
by wpascoe on 09/06/2016updated 09/16/2016Had to have my rear bumper replaced due to an accident. Jason was exceptional with the whole process.Technician Jeff to the rescue! !!
by HubsCar on 09/06/2016updated 09/16/2016You have some super technicians. Jeff was able to find and repair a "noise" in the front of my Fusion when three others 'heard' the noise but we're unable to locate it. Turned out to be both lower control arms. Could have been dangerous.… Thanks again Jeff and Sami...Great
by acebandage on 09/12/2016Fair prices and trustworthy serviceVery good
by dascam71 on 09/09/2016Very pleasant, quick, and a good experience. Everyone was nice to me.oil change
by djconroy on 08/24/2016updated 09/06/2016Everyone was courteous and efficient. The service was done quickly and I was very pleased.
About our dealership
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Beckett Adams on 02/12/2025