Lawless Chrysler Dodge Jeep Ram
Customer Reviews of Lawless Chrysler Dodge Jeep Ram
Review type:
Be Careful
by LawlessHasNoIntegrity on 03/07/2020Paid for brand new vehicle, damaged vehicle with now-confirmed signs of coverup was delivered at night, Lawless refuses to acknowledge damaged condition or replace vehicle with new one or refund the purchase - still in discussions with Jeep… corporate and MA Attorney General Office over 2 months later - worst experience ever.Excellent Experience
by joseph95 on 07/26/2017updated 08/01/2017Clayton was very professional and no nonsense. He was very easy to do business with and completely understood my requirements and concerns. Great job and thank you.Thank you so much for taking time out of your day to share your experience with us. We believe in attentive and professional customer service and I'm glad Clayton made such a great impression on you. Thank you for your business and please let us know if theres more that we can help you. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Mopar no car
by Jac1133 on 07/19/2017updated 07/27/2017Matt Saia was great, knowledgeable, helpful, and hoes above and beyond for his clients. This is the 5th car I've bought from Lawless and the 2nd from Matt.Great car buying experience!!
by cbarbas on 07/01/2017updated 07/14/2017Tom Haddad was extremely helpful! He answered all of my questions and helped me find the car I really wanted within my price range. As well, the other people who helped during my purchase were so pleasant and kind. It was truly an enjoyable… experience!!Rob's First Sale
by JohnStepaniak on 06/27/2017updated 07/07/2017Rob was an awesome salesperson. He was not pushy and he made me feel comfortable talking to him and expressing myself freely. Rob was specific with the sale, what was included and offered other finance options that benefited me. Rob went… out of his way to ensure everything was done correctly and the experience was excellent.Lawless customer svc Woburn MA
by GCherokee2011 on 06/13/2017updated 06/27/2017Great customer service I haven't seen in a long time . The moment you step on the show room immediately some one will present themselves to service you . No staff will by pass you without asking if they can assist you or asking if some one… is helping you . Honestly speaking I walked in the dealership just to shop around but because of their honesty and great customer service , I could not resist . Keep it up lawlessThe perfect experience
by JaymeAnn1228 on 06/05/2017updated 06/19/2017Me and my mom went to several other dealerships before Lawless and it was a terrible experience. I was shopping for my first car and it should have been exciting. The second we walked into lawless I felt a million times better. You can tell… that everyone there enjoyed being there and wanted to help me as much as possible. Clayton was so helpful and amazing and Jack the used car manager was so nice and caring. Also Jack from finances made sitting in an office and filling out boring paperwork fun! I will definitely recommend Lawless in woburn to anyone and couldn't imagine buying a car from anywhere else in the future! Thank you for turning car shopping into a fun an exciting thing!Great Customer Service!
by Chrissy6982 on 06/01/2017updated 06/13/2017Everything was ready to go when we arrived, everything went quickly, and the salesman and finance department were not pushy.Awesome
by Chris123789 on 05/26/2017updated 06/06/2017Clayton was very helpful, clear, and made the entire process easy. I was thoroughly impressed and I will recommend lawless to my friends and familymy ram
by jg4345_king on 06/05/2017john murphy was top notch....with the help he gave my fiance after she purchased a used vehicle for her son.....i was interested in a RAM 1500 ....their was one particular model i wanted and he made it happen...perfect results...perfect… relationship for the future.Thank you for taking the time to submit this amazing feedback. Our team works hard in maintaining top notch customer service and I am glad to hear that we were able to provide such service you deserved. Rest assured that we will continue to maintain this service level we provide to our customers all the time. I am grateful for doing business with us. Feel free to contact me or visit us on your future automotive needs. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Head to Lawless
by JessicaS1982 on 05/17/2017From sales, to finance, and the runner who brought my car to NH and everything in between. Lawless was a great place to do business!Great Experience at Lawless
by Laurapang12_ on 04/26/2017updated 05/05/2017Things worked quickly and smoothly. We found our vehicle on the Internet and received a quick response even though it was a holiday. The sales person was helpful and accessible. The finance person was also efficient and everyone worked… together well.Great experience with Lawless
by EvelynQ on 04/23/2017updated 05/03/2017Everyone we dealt with at Lawless was friendly and helpful, especially our salesperson, Jared. He was very knowledgeable with regard to the car I was buying and took us through the process flawlessly.Chrysler 200
by Mr232172 on 05/02/2017Great deal. Great salesman and finance department. The whole process was fast, efficient and transparent. Even the snack room in great. Thank you guys!!Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your Chrysler 200! I'm glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Love My Jeep.
by porrazzo on 04/29/2017Fred Foster was great. He was very knowledgeable. Answered all our questions. Fred was friendly, down to earth and there was No High Pressure .It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with Fred. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Lawless is preety darn good!
by 4Eileen_E on 04/19/2017Pleasant, competent personnel. I bought my new Grand Caravan back in August of 2016. The salesman was really very good.Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Great buying experience
by Joseph89 on 04/07/2017updated 04/18/2017Great service. Very easy and pleasant buying experience. Would recommend to a friend. Everyone at the dealership was great. Would purchase from lawless againJoseph, thank you and congratulations on your purchase! I am so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Jeep Renegade at Lawless
by mdjeepx on 03/26/2017updated 04/07/2017When we arrived and were walking thru the parking lot, someone from the service department happened to walk by. He was very helpful with questions and walked us into the showroom to find a sales rep. We worked with Luis who was easy to… work with. He listened and wasn't pushy.It is very kind of you to write us such a nice review. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your Jeep Renegade and I'll be certain to share your compliments to Luis and to the rest of the staff. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Great Experience!
by MeganEF on 04/04/2017Sales staff were very professional and Jared was easy to get in contact with and answered all of my questions thoroughly. Process of turning in my car was fairly quick and super easy. I will absolutely return to Lawless in the future.Your kind words mean a lot to us, Megan. We appreciate your feedback and are happy to hear that Jared was able to meet your needs. At Lawless Chrysler Jeep Dodge Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Great Dealership and Great Truck
by mmontanile on 03/21/2017No pressure and fair price. Everyone was knowledgeable and courteous. My 2015 RAM was delivered in like new condition. The whole process was painless.Thank you very much for taking your time to leave us this wonderful review! Congratulations on your 2015 RAM! I'm pleased to hear about your painless experience at Lawless Chrysler Jeep Dodge Ram! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Best Customer Service
by Veronica603 on 03/09/2017I recently bought a 2007 Honda CRV at Lawless, and the service was unlike any other dealership I have visited. I was treated with respect and patience as I went through all my questions - every question was answered thoughtfully. It was… nice being treated like a was buying a brand new car, when I was buying a used car for under $10,000. Thank you!Hi Veronica and thank you so much for sharing your 5-star feedback with us! Congratulations on your 2007 Honda CRV! Iâm glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Hi there, We are sincerely sorry about your experience here at Lawless. Please contact Jeff Wray (jeffw@lawless.com 781-376-2556) and we would be happy to discuss this with you further. - Lawless
by Amber on 03/11/2020