Lexus of Watertown
Customer Reviews of Lexus of Watertown
Review type:
The most fun we've ever had buying a car!
Our new RX350h !
by Mike on 01/22/2025This is our 2nd purchase from Watertown Lexus; we worked with John Barstow, who has 20 years at Watertown Lexus, we found him to be extremely knowledgeable and a consummate sales professional. Our experience from sales to service has been… outstanding.Mike, we're delighted to hear that John and the team at Lexus of Watertown provided you with another outstanding experience. Thank you for your continued trust in us!
Kevin Silva - go to!
by GH on 01/18/2025My experience with the dealership was good. This was driven by Kevin Silva. His dedication to a great experience and doing what’s right for the customer and their needs - hands down best I’ve ever worked with. If you go to Lexus of… Watertown, ask for Kevin!Thank you for sharing your positive experience with us at Lexus of Watertown! We're delighted to hear that Kevin Silva provided exceptional service and made a lasting impression. We appreciate the recommendation, and we're here whenever you need assistance in the future!
Kevin Silva is the best!
by Laura Sceppa on 01/04/2025Kevin helped my husband find a new car that fit our needs now that we are having a baby. He is easy to work with and works had to get you the best bang for your buck. Highly recommend him!Laura, we're delighted to hear that Kevin provided such excellent service at Lexus of Watertown! Congratulations on the upcoming addition to your family, and thank you for recommending us. Enjoy your new car!
Truly exceptional
by Michelle on 12/31/2024Lexus of Watertown is stellar. Elaine Lisboa a very knowledgeable, caring profession, went above and beyond to find me a brand new Lexus. As a sales person, she walked me through the process, set up the technology and answered all of my… questions. So grateful.Michelle, we're delighted to hear that Elaine provided such exceptional service at Lexus of Watertown. It's wonderful knowing she went above and beyond to assist you with your new Lexus purchase. Thank you for sharing your experience!
Highly Recommend Kevin Silva!
by JDG on 12/29/2024I am writing to highly recommend Kevin Silva as an exceptional salesperson at Lexus of Watertown. My experience working with Kevin was outstanding when we recently leased a Lexus 350H. Kevin demonstrated professionalism and integrity… throughout the entire process. Unlike many others in the industry, he didn’t rely on the typical sales tactics often associated with car buying. Instead, he treated us fairly, listened to our needs, and made the entire experience seamless and enjoyable. Kevin’s customer-focused approach and commitment to providing an honest and efficient experience truly deserve recognition.Thank you for sharing such a glowing review of your leasing experience at Lexus of Watertown! We're delighted to hear that Kevin provided exceptional service and made the process seamless. We appreciate your recommendation and look forward to serving you again in the future!
Wonderful experience !
by Fabiana on 12/26/2024Very happy with my new NX350 from Lexus of Watertown! Highly recommend our salesperson, Kevin, who is super friendly and knowledgeable. Never felt any pressure and he was available to answer all of our questions ensuring we drove away with… the perfect car !!Fabiana, we're delighted to hear that Kevin provided such a positive experience at Lexus of Watertown! Enjoy your new NX 350 and thank you for the recommendation!
Great experience!
by Danny on 12/20/2024We had an excellent experience buying our Lexus, and Kevin, our salesperson, made the entire process smooth and enjoyable. His knowledge, patience, and attention to detail truly set him apart, and he was always available to answer our… questions and guide us through every step. We couldn't have asked for better service!Danny, it's fantastic to hear that Kevin made your experience at Lexus of Watertown smooth and enjoyable. We're delighted you received such attentive service and appreciate your kind words! Enjoy every moment with your new Lexus!
Best dealership experience in my life
by bill on 12/14/2024Professional to the core. Knowledgeable, professional, courteous, I could go on endlessly.It means so much that you are a happy customer! Thank you for choosing Lexus of Watertown.
Great experience
by Dexter on 12/09/2024We had an amazing experience working with Kevin Silva! He was incredibly patient and attentive, taking the time to understand my family’s needs and preferences. Kevin presented us with various options and thoroughly explained each model. He… kept us updated on available models and helped us secure our dream car quickly and efficiently. I would absolutely work with him again and highly recommend reaching out to him for your car purchase. Lexus of Watertown is a top choice—highly recommended!Dexter, we're delighted to hear that Kevin provided such a fantastic experience for you and your family at Lexus of Watertown. Thank you for recommending us, and we hope you're enjoying your new car!
Happy Thanks to Eliane!
by Mojtaba and Zeinab on 12/09/2024Eliane is simply fantastic! From the moment we walked into Lexus of Watertown, she made the process smooth and enjoyable. We bought our Lexus NX350 the day before Thanksgiving, and it couldn't have been a more perfect start to the holiday… season. We're so grateful for Eliane's outstanding service and highly recommend her and the dealership!Thank you for sharing your experience! We're delighted to hear that Eliane made your visit to Lexus of Watertown smooth and enjoyable. Enjoy the new Lexus NX 350, and we appreciate the recommendation!
My new 2025 RX
by Bill Troupe on 12/05/2024Just bought my new RX. This is my third that I have purchased from Lexus of Watertown, and all were with John Barstow of the sales Dept. He is the best sales person I have ever dealt with in all my years of buying vehicles over the past… 45 years. He spent a great deal of time to explain all the newer features of the 2025 RX. Many of which were quite different from my 2019 RX. I would highly recommend using John as your "go to guy" when looking for a Lexus. Bill TroupeBill, thank you for your continued trust in Lexus of Watertown and John Barstow! We're delighted to hear that John's expertise made a difference in your experience. Enjoy all the new features on your 2025 RX!
Kevin Silva, I recommend them to everyone, it's one of the best sellers
by Ruth and Rafael on 11/27/2024Kevin is a very professional person and helps you make the transition very efficient and fast. It will also help you give you the best market price and service I recommend it was a great help for the purchase of my wife's vehicle and she is… very happy with her new car the NX350 Sport F. Again thanks for your help Kevin.Ruth and Rafael, we're delighted to hear that Kevin provided such excellent service at Lexus of Watertown. Enjoy the new NX 350 F Sport!
Alec Nicholson 5-Star
by Jenny on 11/18/2024Watertown Lexus Dealership did it again! The customer service here is top notch, they really care, even after you drive off the lot! Alec Nicholson came to us to review car technology (a 2nd time) that we didn't recall from the 1st… run-through. Thank you Alec!Jenny, it's fantastic to hear that Alec and the team at Lexus of Watertown provided such attentive service! We appreciate your kind words and are glad you had a great experience. Enjoy your new ride!
Kevin silva is the mann
by Holly on 11/01/2024Recently purchase my lexus, kevin silva took very good care of me. I love my new car. Ask for kevin you wont be disappointedHolly, we're delighted to hear that Kevin provided you with excellent service at Lexus of Watertown. Enjoy your new car and thank you for the recommendation!
Kevin Silva is the best!
by Matt on 10/30/2024Kevin is the best. I was really just doing research for my next car but he was able to show me the perfect car and come up with trade in and payment terms that made it impossible for me not to move up my timetable and I know have a great… new RX350 a few months early! He was great with the post sales process too making sure everything went well with finance and registration. Great guy too!Matt, it's fantastic to hear that Kevin made your experience at Lexus of Watertown so seamless and enjoyable! We're glad you found the perfect RX350 and appreciate your kind words about our team's efforts. Enjoy every mile in your new ride!
Amazing Car Buying Experience
by Hong Le on 10/27/2024We had an outstanding experience with Kevin Silva. From the moment we walked in, he listened carefully to our needs and worked tirelessly to get us the perfect deal on our dream car. His dedication, attention to detail, and willingness to… go the extra mile really stood out. The whole process felt smooth and stress-free because of his professionalism and genuine care. If you're looking for someone who truly has your best interests in mind, we highly recommend working with Kevin Silva. He's the best!Thank you for sharing your outstanding experience with Kevin at Lexus of Watertown! We're delighted to hear that his dedication and professionalism made the process smooth and stress-free. Enjoy your dream car, and we appreciate the recommendation!
Bought Lexus ES300h
by Bat on 10/27/2024We recently bought our ES 300h and Kevin Silva helped us with everything. This was the fastest car purchase we had and was very smooth. After dealing with few car dealers in Watertown, I had a great experience.It's fantastic to hear that Kevin made your ES 300h purchase quick and smooth at Lexus of Watertown! We're delighted you had a great experience with us. Enjoy your new ride!
Best car buying experience
by Diane on 10/22/2024Kevin Silva and Alex and Rocco did an amazing job assisting me with my new Lexus Rx350 hybrid purchase they made it very seamlessDiane, we're delighted to hear that Kevin, Alex, and Rocco made your Lexus RX 350 hybrid purchase seamless at Lexus of Watertown. Enjoy the ride!
Kevin made my purchase easy
by Jan M on 10/21/2024Edmunds website connected me to Lexus of Watertown, 2 hours from my home. They listened to what I wanted, sent several links to cars that they had coming in, and followed up by email and phone. Kevin Silva said getting the car to me was no… problem, something he has done many times in the past to other out-of-state customers. That sealed the deal for me. He has been incredibly helpful and I look forward to dealing with him again.Jan, we're delighted to hear that Kevin and the team at Lexus of Watertown made your experience so seamless. Thank you for choosing us, and we look forward to assisting you again in the future!
All Star Alec
by Jenny on 10/10/2024Wonderful experience with Alec Nicholson from the Lexus of Watertown dealership with delivery and thorough walk-through of our new Lexus and the many features. No question too big or small for Alec, patience and professionalism was top… notch.Jenny, we're delighted to hear that Alec provided such a thorough and professional experience at Lexus of Watertown. Thank you for sharing your positive feedback! Enjoy all the features of your new Lexus!
Wonderful experience
by Brian ORegan on 10/09/2024My wife and I purchased a Lexus RX 350 from Lexus of Watertown. Our salesperson, Kevin Silva, was very enthusiastic, knowledgeable, gracious and helpful. We would highly recommend purchasing your next vehicle at Lexus of Watertown and… hopefully request Kevin Silva as your salesperson. You won’t regret it.Brian, thank you for recommending Lexus of Watertown and Kevin! We're delighted to hear about your positive experience with us. Enjoy your new Lexus RX 350!
Service at Lexus of Watertown and receive a complimentary MANICURE during your visit!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Russian
- Portuguese
- Nepali
Greg, thank you for choosing Lexus of Watertown and for sharing such a positive review of Kevin. We hope you enjoy your new 2025 Lexus UX 250h Premium, and we wish you safe travels ahead!
by Lexus of Watertown on 08/01/2025