Land Rover Sudbury
Customer Reviews of Land Rover Sudbury
Review type:
Service at Landrover in Sudbury
by Nicole on 05/07/2025Derek is amazing !!! I never have to wait for a loaner , always ready to go .The Service is amazing and they always do a great job on my car!!! Highly recommend Derek and the staff at Landrover in Sudbury!!!Seamless service
by Kara B on 03/01/2025All staff in the service department were professional. Benjamin was my service contact and he was fantastic. There was good communication with me as to what was being done and when the car would be ready. A very pleasant experience.Hi Kara! Thank you for sharing your positive experience with the service department at Jaguar Sudbury! We're delighted to hear that Benjamin and the team provided excellent communication and made your visit pleasant. We appreciate your feedback!
Just needed for a few more months
by Nicole Ouellette on 10/23/2024Fantastic service making sure a car I’m about to turn in can get me thru a few monthsNicole, We appreciate the great review and love hearing you had a five-star visit! Thank you for coming! - Jaguar Sudbury
Fabulous Service!
by Martha on 10/04/2024The service I received for a regular check up was outstanding. The Land Rover Sudbury service team greeted me. They were efficient, helpful, thoughtful. I felt very comfortable, leaving my car with them and appreciated the option of having… a loaner car. Derek was very cheery and has excellent communication skills. Land Rover Sudbury is very trustworthy and provides exceptional customer service. They made my day by making the process so seamless.Hi Martha, we're delighted to hear that Derek and the Jaguar Sudbury team provided you with outstanding service. We look forward to serving you again! Have a great ride!
Great experience
by Chris in Boston on 12/20/2023Friendly, transparent service - focused on making sure that we were well served.Thank you for the kind review, Chris! We're happy to hear our Jaguar Sudbury team provided you with excellent service and we hope to see you again in the future. Take care!
Attention to details
by Happy wife on 12/02/2023This dealership is fair with prices and let’s you decide if you want to buy a service add on without any pressure.Thank you for the positive feedback - it is much appreciated by our entire team here at Jaguar Sudbury and we hope to see you again in the future!
Excellent service
by Kellie on 02/21/2023Great service! Bryson was professional, helpful and patient with my questions.Thanks for the five stars! We're glad to hear that Bryson and the rest of the crew here at Land Rover Sudbury could assist you. We hope to see you back for all of your future auto needs!
Initial Visit
by Sheila E on 11/11/2022First service visit, had a great experience with/Bryson.Hi Sheila, We're glad your visit to our service center with Bryson was so enjoyable! We appreciate you leaving your great five-star review and look forward to assisting you again at Land Rover Sudbury! Thank you!
Excellent service
by Rita P on 10/19/2022I always receive great service at Herb Chambers Land Rover in Sudbury. In addition to providing a loaner car, they make sure the details for each service are explained. With the maintenance being completed in a timely manner, I have never… had any issues with any of the 4 cars that we have purchased from them. Ryan and Bobby in service are terrific to work with.Thank you for sharing your experience working with Ryan and Bobby at Land Rover Sudbury! We appreciate your kind words and are lucky to have you as a customer for life!
2017 Range Rover Sport Autobiography
by Cheryl T on 07/06/2022I was satisfied with my service and the fact that this time I was able to get a loaner as noted in my service request but only after I made a confirmation call a week prior to my scheduled appointment. Bryson was very helpful with all… aspects of my visit. The wait time for my scheduled 40,000 mile service was three months, a bit long. I had a coupon for a detail that I received when I purchased the vehicle and that service was exceptional! Otherwise would have given 5 stars if it were not for the loaner and wait time issue.Thank you for your honest review, Cheryl. We appreciate your feedback, and hope to provide you with a 5-star experience next time!
Service without Peer
by maxw523 on 11/19/2013updated 06/03/2025People really discover the quality of a dealership and the avowed promises made at the time of sale when they come face to face with the service department. Unlike any previous dealership I have encountered, the service team at Sudbury Land… Rover could not have been more professional and helpful. Rather than hide behind any fine print, exclusions, or service counter, Dave, Keith, Pete, Tom and Pat bent over backwards to ensure that every detail was dealt with to "my satisfaction". Everything was dealt with good cheer and thoughtfulness. They have proven themselves to be amazing ambassadors for the dealership. Even upon my return they didn't run screaming from the building, don disguises, or were overcome with looks of sheer terror. They deal with every problem no matter how small, persistent or demanding. I cannot recommend them highly enough. They are wonderful people to deal with and I trust them completely.Thank you, Max, for your kind words regarding your experience with Dave, Keith, Pete, Tom and Pat here at Herb Chambers Land Rover Sudbury. Our team goes to great lengths to provide a quality experience and atmosphere for our guest. We truly value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Kind Regards, Ben Muenzberg General Manager Herb Chambers Land Rover Sudbury
Best LR Service Department in the Area
by klomp on 03/14/2014updated 06/03/2025Best LR service shop in the area. And Pat H. is the single best service adviser with whom I've ever worked. Full stop. Excellent, timely, and consistent communications. No surprises. Proactive effort to ensure my (car's) concerns are fully… addressed. Easy scheduling. Proper LR loaner vehicles. Everything you expect from a LR service experience. And they fix it right the first time (unlike the folks just north of Boston). Strongly recommend them over other options.Thank you so much for sharing your superb opinion about our service! We look forward to your next visit! Kind Regards, Ben Muenzberg General Manager Herb Chambers Land Rover Jaguar of Sudbury
PETER'S HONEST
by davio on 12/27/2012updated 06/03/2025After using this dealership for many years and going through the ownership change, the company has come through nicely. I always feel safe that i won't be steered down a path to do work that was not needed. Peter has come through with… follow up phone calls as to the status of when my car will be ready. Peter will go that extra mile to have the car delivered if my work schedule is to hectic and i just can't make it to the dealership to pick it or drop it off ! Excellent service experience. Thank you DFDavio, We are so appreciative of your continued support of Herb Chambers Land Rover Jaguar of Sudbury over the years! We are thrilled to hear your positive reviews of our service department and your experience with Peter. Our goal is to achieve excellence in all aspects of our dealership and we are pleased to know that you've noticed our service department's hard work. We look forward to serving you again in the future. Sincerely, Ben Muenzberg General Manager Herb Chambers Land Rover Jaguar of Sudbury
Land Rover Range Rover Sport
Land Rover Range Rover Velar
Land Rover Defender
Nicole, thank you for the glowing review! We're delighted to hear that Derek and our Jaguar Sudbury team have consistently provided excellent service. We appreciate your recommendation and look forward to serving you again!
by Jaguar Sudbury on 05/08/2025