Customer Reviews of Herb Chambers Honda of Seekonk
The Customer is Always Right.
byon 04/20/2024
I like that the sales team gave us what we asked for. We wanted a blue car and they located one 130 miles away which they drove out to retrieve the very next day! We got the model, the trim, the color and the features that we had in mind at a good price (we didn't qualify for the "recent graduate" or other incentives). This is the third car that we bought through Edmunds and we found their reviews are excellent and very helpful. We also consulted Consumer Reports, but their information was not as helpful. The dealer offered us various additional services which we weren't interested in and they didn't try to pressure us into accepting them. Very civilized. The dealer also provided a good test drive (not too short, not too long) and excellent training in the operation of the new technology (I was surprised by how well the Android Auto data-link works). Before we drove away in our new car, the manager asked if there was anything that they could do to improve and we could not think of anything.
Awesome As Always!
byon 01/05/2024
My experience was awesome as always. Kelvin is amazing and takes the time to walk me through whatever is needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
HONDA SERVICE
byon 01/04/2024
Jason gets an A+ for squeezing me in without an appointment and his willingness to help me with my car issues in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Personable, conscientious service
byon 12/30/2023
Jhonga was wonderful to work with during our purchase. He was very thorough and knowledgeable in the CRV. I had a pleasurable experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Prompt service
byon 12/24/2023
Love my Honda ! Has always been a nice experience dealing with Herb Chambers
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience with Cliff Stern
byon 12/21/2023
Second time I lease a car with Cliff Stern has always been friendly and knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very happy with my 3rd purchase
byon 12/20/2023
I just bought a third car from Herb Chambers in Seekonk. They make the process as easy as possible and everyone is very nice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Time is money
byon 12/14/2023
Malainne Costa is constantly interested in the customer and goes out of her way to be sure that he/ she is truly satisfied with both service and price. Work is done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service
byon 12/13/2023
I was very pleased with The Great Customer Service I received from Jason Medeiros he was very knowledgeable on the parts for my care he worked with me did not rush through anything he took time to go over everything and work with on the prices that was important to me. I have always took my car in to Balise Honda In Warwick R.I. for my service my car Not Anymore, Because they cannot match the Great Customer Service you have there at Herb Chambers Honda of Seekonk. Your Team of employees are wonderful. Thank you! 😊 and when it comes time to buy a New Honda I will be looking there for my new car.🚘 Thanks! 😊
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
No surprises, just good service
byon 12/06/2023
Got me in same day for a service issue and was totally understanding of my delayed arrival. Explained everything up front and let me know about additional services the technicians identified without being pushy. And it was fast - was in and out at the lower end of the given time estimate. Made me feel like a valued customer and I'll be back for my regular service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Way to go!
byon 12/06/2023
Scheduling was easy and the job was finished on time. Kelvin did a nice job explaining what was needed for me to feel safe in my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/01/2023
Great service. Scott was awesome. He kept me updated thruout my wait time. He was honest and didn’t try to get me to get all kind of work done on my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oils well!
byon 11/30/2023
When I bring my car to Herb Chambers for service, I feel secure and relaxed in knowing that my car is in the best possible hands. I always leave with full confidence the work was performed professionally and completely to the highest standard. A very smooth and seamless operation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best car team on the South Coast
byon 11/27/2023
Melanie met me at the front door full of warm welcome and great humor. The team did an outstanding job of not only doing scheduled repairs, but also taking care of some “immediate” needs for timely attention.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 11/26/2023
My experience getting an oil change at this dealership was prompt and pleasant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Herb Chambers Delivers
byon 11/24/2023
Friendly service, great communication, comfortable waiting area. Satisfied customer for the past 3 years. Highly recommend 👍🏼
Great service at Herb Chambers of Seekonk
byon 11/22/2023
Great service experience every time I go to get my truck serviced. The staff is knowledgeable and helpful and they do quality work, will be a return customer for sure. Shout out to Kevin in the service department!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
HONDA SERVICE
byon 10/31/2023
Great service! They explain everything that they do and give customers the opportunity to decide whether or not to proceed with the service recommended beforehand.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I can't believe it
byon 10/31/2023
I can't believe how easy it was to deal with Tim Kane when purchasing my Honda hybrid CR-v. Hi knowledge, thorough follow thru and low key approach made the whole process enjoyable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Buying a 2024 CR-V
byon 10/31/2023
My sales rep, Tim Kane, was totally knowledgeable about all facets of acquiring a new Honda hybrid CR-v from pricing to lead time to availability. He was aware of all features and very clearly and simply explained them. he was extremely low key and honest about pricing and delivery issues. it was a pleasure dealing with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceeding expectations for 25 years!
byon 10/31/2023
You are going to need more stars for the team at Herb Chambers Honda in Seekonk! We have purchased 10 or 11 cars here over the last 25 years and they continue to exceed expectations. IF you are in search of excellence go see Cliff in sales, Tom in the business office and Tim in service! Scott leads the team and is committed to providing the most satisfactory customer service experience! Thank you all. Dave and Louise
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Anxiety free
byon 10/24/2023
Sales Representative Cliff Stern and Business Manager Brian Delsesto were knowledgeable and friendly and made our buying experience seamless and hassle free. I highly recommend Herb Chamber’s of Seekonk.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments