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Customer Reviews of Mastria Subaru

Review type:

Overall rating

5.0
4.97 out of 5 stars

(243 reviews)


Customer recommendations:

Yes (242)|No (1)

Highly Recommend

5 out of 5 starsby Molly on 09/08/2025

My husband and I worked with Bruce Grabert and he made trading in our lease an absolute seamless process! He worked diligently to ensure we got the exact car we wanted that accommodated all of our needs for our growing family, and in our preferred price range. I cannot speak highly enough of Bruce and Mastria Subaru and look forward to working again with them in the future!
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243 reviews
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  • Best Experience Ever!

    5 out of 5 starsby Marsha on 10/29/2024
    updated 11/05/2024

    Buying from Mastria Subaru was easy and fun! Hard to believe buying a new car is fun, but Bruce helped me make the best decision. He was professional, knowlegeable and I was always met with a smile when I came in. Highly recommend.
  • 5 star experience

    5 out of 5 starsby Livingston on 10/28/2024
    updated 11/05/2024

    I recently had the pleasure of working with Mark, and I can confidently say he’s one of the best car salespeople I’ve ever met! From the moment I stepped onto the lot, Mark greeted me warmly and made the entire process enjoyable. He was knowledgeable about each vehicle’s features, answered all my questions with patience, and never pressured me to make a quick decision. Mark truly listened to what I needed and helped me find the perfect car within my budget. His professionalism, honesty, and genuine interest in helping me left a lasting impression. I highly recommend Mark to anyone in the market for a new or used car. Thanks to him, I drove away feeling thrilled with my choice!
  • Highly recommend!

    5 out of 5 starsby Kiersten on 10/28/2024
    updated 11/05/2024

    I recently purchased a Subaru Crosstrek through this dealership and the salesman Mark was wonderful throughout the entire process, from the moment I walked in to the time I took the vehicle home. Mark made the experience of buying a new car very easy and stress free. He took the time to explain everything and answer any questions I had. I want to Thank Mark and Mastria Subaru for all their help in making it a great experience, I love my new Crosstrek!
  • Best place to shop is at Mastria Subar in Raynham Mass. Great service, ver,

    5 out of 5 starsby Karen on 11/01/2024

    They are kind,very professional, and care about your happiness when purchasing a vehicle. My salesman was Bruce. He was the best. Isabella was awesome. The manager had a great personality. Very satisfied with my purchase and many more to come. My family loves Subaru. 👍👍Also. Service dept. Are the best also...
  • Would buy from here again

    5 out of 5 starsby Amanda on 10/31/2024

    Quick easy buying process. Definitely felt like all questions and concerns were answered. Came in for a new car for my grandmother and she got a Forester that she really loves. Bruce was really helpful and made the process painless
  • Exceptional Service and a Warm Welcome at Mastria Subaru!

    5 out of 5 starsby Tammi on 11/01/2024

    My new Crosstrek purchase at Mastria Subaru was an incredible experience! Bruce in Sales was knowledgeable, patient, and genuinely cared about finding the right fit for me. As a customer of over 10 years, I always appreciate how the team at Mastria treats me and my pup, Lola, with such warmth and personal attention. The level of service and dedication is truly unmatched, which is why I keep coming back. If you’re looking for a dealership that makes you feel like family, Mastria Subaru is the place to go!
  • Satisfied Mastria Subaru Customer

    5 out of 5 starsby Frank Creedon on 10/29/2024

    Been a satisfied customer of Mastria Subaru since 2015 when I bought my first Forester. 9 years -- and 205,000 miles -- later, I returned to buy my second one: a 2025 Forester in Autumn Green. Bruce Grabert was my sales adviser, after having first communicating with an on-line sales rep. Bruce was the ultimate professional: pleasant, courteous, fair, and easy to do business with. The whole Mastria team -- Alex who appraised my trade-in; Houssan or "H", as he liked to be called, did the financing; and Jay showed me all of the car's bells & whistles before I drove off the lot -- were all fantastic and did their jobs brilliantly. I'd recommend them to anyone I know who's in the market for a new or used car!
  • Great experience

    5 out of 5 starsby Hannah on 10/22/2024
    updated 10/29/2024

    Had a great and easy experience buying a Subaru from this dealership. Mark was very helpful and friendly.
  • Thank you, Bruce and Mastria Subaru!

    5 out of 5 starsby Joanne on 10/27/2024

    We had a great experience buying a car with Bruce! He was knowledgeable, genuine, and so helpful in every way possible. It was our best experience ever at a car dealership and well worth the drive from Boston. We left satisfied and happy. Thank you, Bruce and Mastria Subaru! We'll be back for our next car!
  • Great experience

    5 out of 5 starsby Lisa on 10/25/2024

    Bruce was my sales rep he took great care of me no pressure I highly recommend him
  • Very helpful thank you Mark!

    5 out of 5 starsby Melinda Herman on 10/22/2024

    Mark was extremely friendly, knowledgeable and efficient. He made the whole process easy and pleasant! I would highly recommend him to anyone! Thank you Mark!
  • Mark understood the job

    4 out of 5 starsby Jun Palacios on 10/21/2024

    Everything was organized. And when we needed them to go an extra step without saying so much, Mark got the message. They have that concern, not just to make a sale, but to make you happy. All the paperwork was neat.
  • great service

    5 out of 5 starsby Annie on 10/12/2024

    Mastria was able to get exactly the car I wanted within a day of my visiting their dealership. I had visited 3 other Subaru dealerships over a 3-week period--all promised that the car I wanted was on it's way; in transit. They obviously made no effort to get it from another dealership--Mastria got it from another dealership in Connecticut and it was delivered to them the day after my visit; they had the car ready for me and all the required paperwork completed by the weekend and I actually drove my new car home the Monday following my original visit. The sales manager and Bruce the salesman were great in understanding what and why I wanted a particular car.
  • 2024 Crosstrek - Bruce

    5 out of 5 starsby Jake Bauer on 10/11/2024

    Tremendous experience working with Bruce and his team! The process from beginning to end was very clear and all options where explored to find the best deal. Definitely will be continuing to work with Bruce in the future!
  • Great experience at Mastria Subaru

    5 out of 5 starsby KB on 10/11/2024

    We had a great experience working with Bruce at Mastria Subaru! He facilitated a generous trade-in for us to begin a new lease to better suit our growing family. Bruce was highly responsive, helpful and made what is typically a stressful process a smooth one!
  • 2024 "Like new" Subaru Forester

    5 out of 5 starsby Olivia on 10/08/2024

    Bruce at Subaru Mastria was extremely helpful and knowledgeable. My fiancé and I did not feel pressured at all to make a decision, which is always appreciated when car shopping. We ended up getting a great deal on a 2024 Forester, which we love. I highly recommend seeing Bruce!
  • Great service

    5 out of 5 starsby Emily Jones on 09/25/2024
    updated 10/02/2024

    Mark was professional and speedy. He allowed us to get what needed and not waste any of our time. He understood our needs and was a pleasure to work with.
  • Not only was my sales person, Bruce a treasure...everyone we were introduce

    5 out of 5 starsby Robin G on 10/01/2024

    Best dealership my son and I have ever experienced. We truly appreciate our personable & honest sales person ~ Thank you for the perfect lease, Bruce!
  • Worth the drive

    5 out of 5 starsby Helen on 09/30/2024

    My son-in-law picked this dealership because it had a slightly used Crosstrek for a good price even though we had to drive an hour to get there. Bruce was an excellent salesman and explained everything about the car in detail. My two-year-old grandson went from car to car, enjoying the showroom while we discussed the purchase details. I had gone to two other dealerships before this one and Bruce and Mastria were the best - most friendly and attentive.
  • Best experience

    5 out of 5 starsby Lu on 09/29/2024

    I’ve always thought buying a new car was stressful until I find Mastria Subaru. Exchanged emails with Alex who helped me out figuring details out on my trade in and the whole process of financing. He mad it very easy since I live pretty far away. When I drove to Mastria I met Bruce. What a wonderful employee. He helped me out with all the details about my new car and made me feel very comfortable and confident with my purchase. Thank you Bruce and Alex for making this experience unique!
  • Quick sale at a great deal

    5 out of 5 starsby Norton163 on 09/28/2024

    Mark did a great job getting everything done quick and on point. One of the fastest purchases I have had the pleasure to do at a dealership.
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