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Customer Reviews of Mastria Subaru

Review type:

Overall rating

5.0
4.97 out of 5 stars

(242 reviews)


Customer recommendations:

Yes (241)|No (1)

Class Act

5 out of 5 starsby Yvonne Sunshine on 09/05/2025

All the sales people were wonderful and help full. The entire process was the Best experience I've ever had purchasing a new car. My salesman Bruce Grabert found just the car I wanted. He made the car shopping experience fun, no hassle. At no time did I feel pressured into buying a car. I highly recommend going to Masteria Subaru if your looking for a new car and ask for Bruce Grabert.
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242 reviews
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  • Great experience at Mastria Subaru!

    5 out of 5 starsby Linda W on 12/16/2024

    I recently bought a Forester Limited at Mastria Subaru in Raynham. From start to finish, it was a smooth and easy experience due to Bruce. On top of being an expert in his field, Bruce is friendly and down to earth. He made me feel comfortable and confident about the process, and helped me choose the model that best fit my needs. I love my new car. Thank you for all your help, Bruce!
  • Great help and no pressure!

    5 out of 5 starsby Cam from MA on 12/11/2024

    Great help and no pressure! - Mark Vajentic helped me purchase my first car. He was laid back and I never felt pressured or rushed; his transparency during the process made returning to him after he sold my partner her last car a sure thing
  • Very nice staff.

    5 out of 5 starsby CathieD on 12/03/2024
    updated 12/09/2024

    The Techy named Jay was wonderful and so patient with me. Mark Vejentic was a great salesperson and very helpful. I really appreciated the help from Jay, if I didn't have that help I would not have been able to drive the car. I also called the dealership and received help over the phone. I do not remember the name of the person, it may have been Alex, but he was very helpful also.
  • Great experience from start to finish!

    5 out of 5 starsby Michael Vieira on 11/22/2024
    updated 12/03/2024

    I had the pleasure of working with Mark and H. on the purchase of my vehicle! Super fair on the price, great energy the whole time, and they were very professional through and through! I'd highly recommend them for your car buying needs.
  • Excellent Service

    5 out of 5 starsby Victor Gonsalves on 12/03/2024

    Excellent Service. Proficient with documents. Helpful in setting up newer features. Made the process as easy as possible ensuring we left the lot on the same day!
  • Best car dealership EVER!!!

    5 out of 5 starsby Pearl B on 11/30/2024

    After spending several weeks looking to replace my old car, I was feeling overwhelmed by the pressure from other dealerships. When I arrived at Mastria Subaru and met Bruce, it was like a breath of fresh air. He and his manager, Alex, helped me find just what just what I was looking for, and they did so with good humor, kindness and no pressure. I was treated with fairness and respect and I am VERY happy with my new car. I wholeheartedly recommend visiting Mastria Subaru and allowing Bruce to help you. You will not be disappointed.
  • Loved the experience!

    5 out of 5 starsby Becca on 11/30/2024

    Working with Bruce Grabert at Mastria was an outstanding experience—his knowledge, patience, and attention to detail made the entire car-buying process smooth and enjoyable. He went above and beyond to ensure we got the best deal and felt confident in our purchase.
  • Flashy Forester

    5 out of 5 starsby Sean on 11/30/2024

    I recently bought a 2017 Forester with the help of Bruce. About six months ago my wife and I went to Mastria to poke around and get some ideas and Bruce let us test drive a few vehicles. We ended up leaving with the intention of returning when we finally sold my car at the time. Fast forward a few months and I totaled my car and was in dire need of a new one. When we went back to Mastria, we had the pleasure of meeting with Bruce again and he remembered us immediately! After looking at a few cars I found the one I liked. While I was going over paperwork, the previous owner of my new car walked in to get his new vehicle serviced! The three of us chatted for a couple of minutes and I saw the rapport that Bruce had with him. I will be going back when my wife needs a new car, because I have never been treated that well at any other dealership I've been to.
  • Love my new Crosstrek

    5 out of 5 starsby Kathy on 11/23/2024

    Mark Vajentic went above and beyond to find the car I wanted at the price I wanted.
  • SHOP AT MASTRIA SUBARU

    5 out of 5 starsby Bob on 11/23/2024

    These guys will go above and beyond to get you a car. Period. Mark, Alex and Isabella got me into my dream car. Not an exaggeration. They know their product inside and out, and if there's a problem? It is immediately fixed. Come to Mastria Subaru for their fantastic customer service and integrity. You will not regret it.
  • My Suburu Experience Review

    5 out of 5 starsby LCapers on 11/22/2024

    My first experience with Mastria Suburu was wonderful. Both Bruce and Chris were so nice to deal with ... knowledgable and efficient ... they really seemed to go above and beyond. And I was happy to avoid the pressures and angst of car leasing and sales experiences in my past. I am looking forward to my new vehicle and working with Mastria Suburu in the future!
  • Buying from Bruce

    5 out of 5 starsby Beverly Nicholson on 11/22/2024

    Everyone I worked with made the experience very comfortable. Bruce, the salesman, was easy to work with, and everyone else was professional and extremely knowledgeable. I can't think of anything negative to add.
  • Loved working with Mastria Subaru

    5 out of 5 starsby Cortney on 11/18/2024

    Had a great experience at Mastria Subaru. From the minute I walked in the door Mark took care of me and quickly got me into the perfect car. They went above and beyond, staying late to close the deal when I was stuck in traffic, lending me a car while we waited for my plates to come in AND hand delivering my car once it was ready. Everybody from the dealership was so nice and helpful. What an easy and seamless process. I would highly recommend Mastria Subaru!
  • Great experience

    5 out of 5 starsby RG on 11/12/2024

    Mastria offered me an outstanding price and had excellent service. Mark was able to get the car ready for me to take home in under a day, it was a great experience all around.
  • 10/10

    5 out of 5 starsby Rafael on 11/12/2024

    Working with Mark was an excellent experience from start to finish. He made the entire process seamless and stress-free, securing a great price for me while demonstrating patience and thoroughness in answering all of my questions. Mark's professionalism and expertise truly stand out, and I wouldn't hesitate to work with him again. I highly recommend him to anyone looking for a top-tier sales professional who goes above and beyond to ensure customer satisfaction.
  • Positive experience

    5 out of 5 starsby Alison on 11/09/2024

    Bruce was knowledgeable and friendly. He was upfront an honest about my options and helped me find the package and best deal that fit my budget.
  • Amazing experience

    5 out of 5 starsby Chelsea on 11/09/2024

    Bruce was great to work with! The service team is truly great and seem to really care about your experience. I would highly recommend Subaru Mastria.
  • Return Customer

    5 out of 5 starsby Kathleen on 10/31/2024
    updated 11/07/2024

    The staff is experienced and great to work with.The service department is excellent. Any questions or concerns were answered effectively by our Salesman, Bruce Gravert. This is our third Forester that we've bought from Mastria Subaru. All in all a very pleasant experience purchasing a car from this dealership!
  • I am a happy customer

    5 out of 5 starsby Carol Betty on 11/07/2024

    I am a two time car buyer at Masteria Subaru. I received a personal letter about a special deal. We were so happy with the offer and kindness of the salesman, Bruce, that I bought a new car. I only take my car for service at Masteria. I am always treated with patience, kindness and respect. This is important for a senior lady. I have happily recommended Masteria to several friends.
  • Bruce and mastria is the best

    5 out of 5 starsby Zachary Powrie on 10/30/2024
    updated 11/05/2024

    Purchased a 2025 Subaru Forester with Bruce! Best experience at a dealership ever and friendliest salesperson I’ve dealt with to date. Will definitely be returning for my next Subaru purchase!
  • Best Experience Ever!

    5 out of 5 starsby Marsha on 10/29/2024
    updated 11/05/2024

    Buying from Mastria Subaru was easy and fun! Hard to believe buying a new car is fun, but Bruce helped me make the best decision. He was professional, knowlegeable and I was always met with a smile when I came in. Highly recommend.
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