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Customer Reviews of Mastria Subaru

Review type:

Overall rating

5.0
4.97 out of 5 stars

(240 reviews)


Customer recommendations:

Yes (239)|No (1)

Wow

5 out of 5 starsby Mark Kopchell on 08/31/2025

Very agreeable.
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240 reviews
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  • Dealership above others

    5 out of 5 starsby Kathy on 06/29/2025

    Mastria Subaru is a great place to buy a car. Staff are friendly and professional. As a customer, Bruce made me feel important as he took time to answer questions and provide needed information.
  • You can trust Bruce at Mastria

    5 out of 5 starsby Barbara on 06/30/2025

    We are so lucky to have Bruce and Mastria for our car needs. This is the second time we used them. We needed another car quickly for our daughters after an accident. We called Bruce and he jumped into action. He found us the perfect car quickly for our situation with even more safety features than we anticipated. Bruce is intuitive, caring, professional, attentive and knowledgable. It is so refreshing to be able to rely upon and trust your car salesperson but with Bruce that's exactly what you can do. Bruce and Mastria make the car buying process easy, comfortable and fruitful.
  • Great experience!

    5 out of 5 starsby Kayla on 06/29/2025

    I had a great experience with Bruce at Mastria Subaru in Raynham. He was knowledgeable and approachable, and he had a straightforward approach. He was receptive to what I was looking for, and he worked with me to make sure that all of my questions were answered.
  • Worth the trip

    5 out of 5 starsby Bob on 06/29/2025

    Enjoyed working with Chris and Bruce. I told Chris what I was looking for and he delivered. The sales process with Bruce was professional and efficient. They got it done.
  • The Gray Lady!

    5 out of 5 starsby Erin Costa on 06/28/2025

    Great buying experience with Bruce! He greeted us very kindly when we arrived. I told Bruce exactly what I was looking for, and he suggested that we test drive the Crosstrek and the Forester. Bruce set us up with the cross track first and let us take it out alone. Bruce went over all the safety features that each car had to offer. Ultimately, we chose the Forester. It was a much smoother ride and had a few extras that I really wanted. Getting to the financial aspect, took a wee bit longer than we had hoped for, but as soon as we were in the office, that part of the process was quick and seamless. We made our decision on Saturday and the car was ready to pick up Monday evening, they took care of the registration, sticker, and final detailing. “ The Gray Lady” looked gorgeous!! We we are extremely impressed with the whole process and very grateful to Bruce for listening to what it was exactly that I was looking for.
  • 5 Stars

    5 out of 5 starsby Maritza on 05/31/2025

    Bruce was amazing to work with! He made the whole process comfortable and was very knowledgeable about all the products. The process went smoothly because of him. Hasan was also very great to work with. He made the appointment fun and enjoyable! Highly recommend this whole team.
  • Bruce Grabert was excellent @ Mastria Subura

    5 out of 5 starsby MDFarias on 04/26/2025

    Bruce Grabert at Mastria Subura was excellent. It is our 5th Subaru our family has purchased over 20+ years. Bruce was very knowledgeable, patient and helpful. We highly recommend him for your future car needs. The Farias Family
  • Bruce Grabert was excellent @ Mastria Subura

    5 out of 5 starsby MDFarias on 04/29/2025

    Bruce Grabert was excellent. We have purchased 5 different Subura vehicles from Mastria over the past 20 years. Bruce was extremely knowledgeable, professional, provided excellent oversight about the pros vs cons for the vehicle we were reviewing. We ultimately purchased the vehicle at a good price during the volatility of the automobile tariffs in April of 2025. Thank you, The Farias Family
  • Glad I came back

    5 out of 5 starsby Glenn MacPherson on 04/29/2025

    Mastria Subaru is a great place to shop for your new car. My wife bought a 2025 Crosstrek in February. I was so impressed with the vehicle and the Mastria sales team that I am now driving a 2025 Subaru Outback from Mastria. Bruce Grabert did such a great job selling us our first Subaru that I just had to have him help me get into another one. Bruce was great to work with, very efficient, and super attentive through all aspects of the purchase process. I got a great deal and great financing too. Thanks to all (Bruce, Chris, Husan) that made my two experiences with Mastria so easy and stress free.
  • My dream car!

    5 out of 5 starsby Liz P on 04/29/2025

    This dealership is top notch. Wouldn't go anywhere else. I've been a customer since 2011 and my family has purchased 6 cars from this group. Everyone from sales to service is exceptionally professional, helpful and accommodating. My recent purchase, a 2025 Crosstrek, was as easy and pleasant as could be. I couldn't be more delighted with my new ride or my experience at Mastria. I'll be a customer for life!
  • Perfect Experience

    5 out of 5 starsby Stacey on 04/28/2025

    My experience at Mastria Subaru was amazing. Bruce was so easy to work with and made the buying experience stress-free. I was prepared to have my guard up as a young-ish adult woman at a car dealership, but soon felt comfortable. No regrets. Would recommend working with Bruce to anyone.
  • Above and beyond

    5 out of 5 starsby Joanne on 04/28/2025

    Bruce at Mastria Subaru went above and beyond to help me find the perfect car for me. I would highly recommend this dealership
  • Great Experience

    5 out of 5 starsby Eric on 03/31/2025

    Had a great experience buying my used Subaru here. Ask for Bruce, he was awesome and very helpful throughout the entire process.
  • Great customer service!

    5 out of 5 starsby Merry F on 03/31/2025

    I was looking to buy a new "used" car on Carfax, and after searching and searching, I found one that I really liked at Mastria Subaru in Raynham. I went and saw the car in the morning, and I was driving my new car home the same day! Bruce Grabert took exceptional care of me from the second I walked thru the door. My sister had actually bought a car from Mastria Subaru a few months ago and also had an amazing experience. I highly recommend Bruce Grabert, and the entire Mastria family.
  • My Man Bruce is Your Guy to Get What You Need!

    5 out of 5 starsby Mfournier on 03/31/2025

    In my many years of leasing cars, my family has stuck with Mastria Subaru once we got our first car with them. You truly feel like you are treated like a human being and they listen to what you need and what is right for you. We've dealt with Bruce over the years and you couldn't ask for a nicer guy. Every staff member I've dealt with has always been kind and understanding and I always seem to leave the dealership with a smile on my face whether it's for a new leased car or for regular maintenance.
  • Dan’s Subaru

    5 out of 5 starsby Dan DiSenso on 03/30/2025

    Mastria Subaru is a great place to do business. Our salesman, Bruce, was outstanding. He listened to what I wanted to do and made it happen. The whole transaction was handled seamlessly. Bruce, and his boss Alex, helped make our car buying experience a wonderful one.
  • Mastria Subaru A+ Sales Staff

    5 out of 5 starsby Kevin on 03/30/2025

    My wife and I purchased yet another Impreza from Mastria. The experience is always a pleasure. For this most recent purchase, Bruce was a pleasure to work with. Professional, helpful and kind every step of the way. And for prior purchases, Jwana was likewise terrific to work with. Thank you Mastria Subaru!
  • Great service!

    5 out of 5 starsby Adam on 03/28/2025

    I worked with Bruce to find my current car and he was as helpful as can be. He made sure the car was still available, offered me coffee and water while I waited, let me test drive it while he got the car’s maintenance records, etc. he made it a quick, easy and painless process. The service here is second to none.
  • Satisfied customer

    5 out of 5 starsby Steve on 03/28/2025

    Had a great experience buying a wilderness outback from mastria Subaru. Bruce was extremely helpful and knowledgeable. The whole team was. No pressure just complete answers to the questions I had. Would do it again. Highly recommend Mastrai. Steve
  • Bluebell

    5 out of 5 starsby Jill White on 03/28/2025

    Just bought a brand new beautiful Subaru Forester that I named Bluebell due to her gorgeous color. What a way to welcome spring 2025. If your looking for a new car go see Bruce. He is professional, knowledgeable and friendly.
  • New Car Purchase

    5 out of 5 starsby Jeanne G on 03/26/2025

    I have been a Mastria customer since 2018. From sales to service, they have always gone above and beyond. Last week I purchased a new 2025 Outback and was very impressed with Mark V. He was very helpful answering all questions, addressing all concerns. His followup was quick and excellent.
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