Skip to main content
Today 12:00 PM - 5:00 PM

Customer Reviews of Cambridge Honda

Review type:

Have feedback for this dealer?Write a sales review
The following reviews are more than two years old. They are not included in the overall rating.
56 sales reviews
Sort by:

  • Excellent experience at Cambridge Honda

    5 out of 5 starsby GP on 06/12/2017

    Shiva Dhital was terrific, as were the rest of the staff at Cambridge Honda. Very professional, clear, thorough and helpful. An excellent auto-purchasing experience.

  • Great experience

    5 out of 5 starsby collboston on 10/14/2016

    Great experience moving from a civic to crv lease with Shiva- he was extremely orgnaized and made the process really seamless. Would highly recommend.

  • Great experience all around

    5 out of 5 starsby CindyLouWho22 on 08/24/2016
    updated 09/06/2016

    My ten-year old Honda Civic died, and I needed a new car. I've been going to Cambridge Honda for several years for service, but had never bought a car through them before now. It was a really good experience all-around: the sales department was friendly, responsive, and helpful all the way through the purchase process from test driving to finding the exact model I wanted through a dealer swap to working with the business department for financing. I'd recommend Cambridge Honda to anyone, and would purchase a vehicle through them again.

  • purchasing 2016 Honda Fit

    5 out of 5 starsby Vera2323 on 08/23/2016
    updated 09/06/2016

    My experience was incredibly positive and exceeded all my expectations given the fact that I absolutely dread going to car dealerships. My salesperson was helpful and patient. He was genuinely caring and accommodating to my specific needs for the vehicle I wanted. The paperwork was handled very quickly and professionally. I would absolutely recommend to my friends and family to go to this dealership. Thanks to the staff at Cambridge Honda, I am now a proud owner of a beautiful Honda Fit!

  • Sales Assistance

    5 out of 5 starsby peflaherty on 07/27/2016
    updated 08/11/2016

    We had a very good experience working with Shiva to lease a new CRV. He explained all of our options, between purchase and leasing the car, and was very thorough and helpful.

  • One satisfied customer

    5 out of 5 starsby gpreety on 08/03/2016

    We had a great experience purchasing our vehicle at Cambridge Honda. The salesperson Mr. Shiva Dhital provided excellent support, no pressures at all, was very polite and courteous and answered all our questions promptly and guided us to the best option for our budget and our needs. We would definitely return for our next purchase and would recommend friends and family to this dealership.

  • Good overall buying experience

    4 out of 5 starsby mrc0007 on 06/24/2016

    I bought a new 2016 Civic EX-L. I received good assistance in learning about the car and in making my decision, and was offered a good deal on the purchase price. I was happy about everything except two things: 1. they did not disclose a $600 "acquisition fee" in the purchase or lease terms; I had to endure the surprise of this fee when I came in to sign the papers; and 2. they did not inspect the car for dents (or decided not to tell me) before telling me the car was ready to drive home; I found two noticeable dents in the passenger side body. The dealer apologized and gave me an "IOU" to get the dents fixed the same week. It was a hassle not having a car for work on the day the dents got fixed; it would have been easier if they had done the inspection and fixed it like they should have before telling me it was ready to take home.
  • Easy no pressure leasing experience

    5 out of 5 starsby afaugno21 on 06/05/2016
    updated 06/21/2016

    Went in Memorial day weekend looking to get a 36 month lease. We worked with Shiva Dhital. As first time car shoppers we were concerned that there would be pressure to upsize and upgrade. Instead we came in and told Shiva what we were looking for and that what we got. We walked in, said we wanted a CRV SE with the currently advertised 36 month lease agreement and thats what we walked away with. Overall painless procedure, good communication smooth transaction. If the quality of service keeps up on the service side of things I will be happy to be a repeat customer.
  • Thank you shiva

    5 out of 5 starsby Robbutman09 on 06/11/2016

    I want to start by saying this was truly a great car buying expirence. Shiva took the time to explain the features of my new 2016 fit ex and I truly appreciated that attention to detail. Not only was shiva extremely detailed in his explaination of the car but he went above and beyond to make sure I drove out of the dealership with my new car the day after my test drive. I needed to get my new car on the road and I could not have done it without shiva and the Cambridge Honda team! Thank you! Robert butman
  • Great leasing experience

    5 out of 5 starsby wayland2 on 04/28/2016

    After researching options at several dealerships, I returned to Cambridge Honda where I had an excellent purchase experience several years ago. Shiva Dhital was extremely helpful and very efficient: I was able to complete the entire process and take delivery of a leased vehicle within three hours.
  • Excellent place to shop your HONDA

    5 out of 5 starsby Sushilgautam on 04/10/2016

    I was very much impressed by the warm welcoming and hospitality shown by Mr Shiva Dhital as soon as I entered to Cambridge Honda. I would like to thank Shiva specially him for the speedy processing time and thanks to Cambridge Honda team for their quick conformation. Anyone looking for the Honda car may visit Cambridge Honda for better customer care and speedy processing.
  • Excellent Customer Service

    5 out of 5 starsby Deepak007093 on 02/22/2016

    Our experience was fun, and very easy to understand. Our sales associate Shiva Dhital was able to answer any questions. we had, figure out the best deal for us. As a first time buyer, I am very happy with how it all went and satisfied with my car performance. Shiva's kindness and thorough style made me to refer Cambridge Honda with my friends. And the good news is we also bought another car with same dealer and with same sales person (shiva Dhital). Thank you! Deepak Timsina
  • Great Experience with Lee Diamond at Cambridge Honda!

    5 out of 5 starsby nond3536 on 02/18/2016

    Lee Diamond was amazing to work with! After not having a car for a few years, we were looking for a used Honda that would be both affordable and in great condition. This was our first time buying a car, so we were a little nervous. As soon as we walked through the door at Cambridge Honda until we left with the car, Lee took great care of us! He was always helpful and responsive to any questions we had and walked us through the entire process from start to finish. We never felt rushed or pressured at all, and walked out with a car that we love. We greatly appreciated all of his efforts, great customer service and honesty throughout the process. If you’re in the market for a new or used car, we wholeheartedly recommend Lee! He’ll make the experience as seamless and easy as possible!
  • Excellent Customer Service

    5 out of 5 starsby sergioareyes on 12/28/2015

    My experience at Cambridge Honda was very enjoyable. Shiva allowed my family to be in and out of the car dealership without waiting around. In addition, Shiva was ready for us every time we came to the dealership. Overall, I enjoyed my experience here because I am very satisfied with both Shiva's help and the car I purchased.
  • Honda CRV purchase Cambridge Shiva

    5 out of 5 starsby jlubin2016 on 12/09/2015
    updated 12/16/2015

    We leased a 2016 Honda CRV from Shiva in Cambridge. He is kind, attentive and thorough. Super nice guy and made the leasing process extremely simple. Would recommend you go to him if you are interested in a good experience. The service department is good at this particular dealer, too, although pretty busy.
  • Good service and price

    5 out of 5 starsby CWM39 on 07/30/2015

    The team at Cambridge Honda was very friendly, helpful, and was able to offer a lower price than other dealers for the Hybrid Accord. I did go in knowing exactly what I wanted, so you may have a different experience if you're looking for more guidance; but I had a positive experience and I would recommend this dealership to others.
  • Great Service

    5 out of 5 starsby kevincicchese on 07/23/2015

    I'm writing this review to let potential car buyers know about the excellent service and sales experience I received at Cambridge Honda. I recently purchased a Ford Edge from C.H. and not only did they give me the best price out there, with in a 75 mile radius, they also tried exceptionally hard to meet my needs. The service manager Paul was a pleasure to deal with and because of his willingness to work with me, led me back to C.H. after shopping around. After Agreeing to purchase the vehicle,I was set up with a facilitating team member named Shiva. Shiva couldn't of been more friendly,professional, hardworking and on top of every little detail involving this purchase. If your like me and hate the experience of buying a car then go to C.H. Ive purchased 15 cars since I've gotten my license and I hated all of the sales people until now. Shiva went above and beyond the scope of his job to see that I was happy with this purchase and id would like to acknowledge his effort and thank him for making it happen, I appreciate all your hard work Shiva, Thank you! Highly Recommend This place!!
  • Honda Civic Lease

    4 out of 5 starsby eliciat on 07/08/2015

    I recently leased a 2015 Honda Civic from Cambridge Honda. I had already done most of the research online so I knew what I was looking for when I went there. As a first time buyer I would have liked more explanation and information from the salesman along the way, but overall it was a positive experience.
  • My Experience of buying car at this dealer

    5 out of 5 starsby Rameshkoirala on 06/25/2015
    updated 07/06/2015

    I bought my Car from this dealer last year, Shiva Helped me to get the car at the reasonable Price, I didn't have to worry about Price, loan and even Insurance. He was so friendly and helpful and dedicated to his work. I also do my regular servicing at this dealer; all the staffs are friendly. I definitely recommend to my friends and family to go there and meet Shiva to get Car in stress free mood.
  • Good Service

    5 out of 5 starsby bdonna on 06/27/2015

    I went to Honda of Cambridge looking to buy a used car and Eddie Giron helped me out. He was very informative about the different cars they had while being mindful of my budget. He wanted to make sure I understood everything being discussed and did everything on his end in a timely manner. If you're looking to buy a car go see Eddie!
  • 2015 Accord EXL V6

    5 out of 5 starsby yu_daoming on 06/19/2015

    I bought the accord yesterday, the transaction was very smooth. Shiva gave me a lot help, and he even gave me the wheel lock as a gift. Thanks and highly recommend buying a car from Cambridge Honda!!
About our dealership

Cambridge Honda, a New England Honda dealer in Cambridge, MA, wants nothing more than to serve your particular needs -- it's our top priority. We know that you have high expectations, and as a Boston Honda dealer we live to meet and exceed the challenge you've set for us. Come over to our conveniently located dealership on the Fresh Pond Parkway -- just minutes from Arlington or Belmont -- and allow us to show you what we mean by excellence!

What sets us apart
Donations to local schools and community events.
2017 Edmunds 5 Star Dealer Award
Cambridge Honda, a New England Honda dealer in Cambridge, MA, wants nothing more than to serve your particular needs -- it's our top priority.
We shop the market to determine how we should price our vehicles competitively.
Free Care Plus Warranty
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
Languages Spoken (6)
  • English
  • Armenian
  • Haitian
  • Czech