Customer Reviews of Herb Chambers Honda of Burlington
Had the pleasure to work with Robert Kinneen, the Sales rep who made the process an exceptional experience! He came highly recommended and referred by a family member who has a history multiple purchases with him. He was very customer centric, informative, good listener, very responsive, informative and throughout had a great engaging personality! The referral was very much appreciated, resulting in two purchases. his introduction to the new car, guidance and great attitude throughout the acquisition process was exceptional. Robert made a typically stressful process a satisfying experience.
Professional Car Dealership
I just purchased a new CRV from Herb Chambers Honda Burlington and was pleasantly surprised how well organized and professional my frontline salesperson (Lance) was as well as his support staff including his Business Manager (Don). All questions were answered fully and no one tried to s t r e t c h a truth which for car salesman can be a constant concern! I subconsciously compared this dealership to a previous Honda dealership I had worked with and found Boch Honda in Burlington night and day the best choice.
Just a solidly positive experience
I just bought a 2016 pre-owned Corolla here. Izzy was fantastic to deal with---very responsive, straightforward, and approachable. There were no hard upsells, no negotiated (what you see is what you get for pre-owned); they didn't try to push me to use their financing and admitted readily that they couldn't match my credit union. I was able to fully price the car online including taxes and fees and the price stayed the same and was detailed transparently throughout the transaction. Overall very happy with the process.
Working with Sergio was really pleasant and i didn't feel any pressure. i would recommend him to work with. He really took care of me and he even delivered the car to my home. This is a 10 star Service.
Easy and friendly
Great interaction by email and phone to get a quote. Once in the dealership I signed the papers and got offers for different insurance company as well. Sales person was extremely helpful and friendly.
My experience at Herb Chambers Honda of Burlington
I had a wonderful experience at this dealership. I highly recommend it. I had not purchased a car in many years. I had an idea of what I wanted but was dreading the process. The salesman who approached me on the lot was exceptional. He made me feel very comfortable. He made suggestions with no pressure. He really listened and was very knowledgeable. He was an angel in disguise.
Awesome service and deal
Frank was super helpful and listened to my needs and my financial concerns and was able to get me a great deal on an HRV!
Great Lease Experience!
This was my first time leasing a vehicle so I wasn't sure what to expect. Sergio made the process from start to finish easy and enjoyable. He was very knowledgeable and answered all questions I had. I never felt pressured or rushed, even when we were signing papers after close. The vehicle was ready for me the next day before noon! I'm extremely happy with the overall experience at Herb Chambers Honda of Burlington and my new car!
Sergio was amazing and made the car buying experience one of the most pleasant I have ever had! Will absolutely return to purchase another Honda there. I financed through the dealership and that was the most professional, straight-forward, and clear transaction. Great people, great dealership!
I have purchased 4 vehicles from Herb Chambers since 2000. I have great service from TJ and most recently Brian. They are professional, knowledgeable, helpful, answer all my questions , and we have fun. So don't wait, call Brian for an appointment and purchase that new car.
Brian Madden was our salesmen and he helped me out twice this year when I had to buy a car and then another after an accident. He’s such a nice person, professional and very helpful, he explained everything very well, treats customers very well, almost like family. I ever need to buy another car he’s the salesperson I would go to. I was happy with both cars I have bought at this dealership. Recommended this dealership 110%
Great place to buy a car
Herb Chambers of Burlington is the place I go to purchase cars. Over the past 25 years I have purchased approximately 18 vehicles for my family, from them. I wouldn't think of going anyplace else. The sales staff are always great: a shout out to Lance Fisher and Bill Ritchie!. And the financing side of the deals are always handled seamlessly. I purchased a car on September 21, 2020 and Chis was awesome with the paperwork.
Easy and convenient
I've had good experiences with Herb Chambers Honda of Burlington for years. They are always courteous and helpful, and they make everything easy and comfortable. The sales associate for my recent Honda Fit purchase was very helpful without any high pressure sales tactics.
Patrick Sisk went above & beyond to help find the right color, make & model car for me. Gerry,Honda GM, helped this loyal customer w/ an acceptable lease price as well. Customers can always expect excellent service & attention from this dealership.
2020 Accord LX
After test driving multiple cars with a mixture of features, decided to go with the Accord LX. Salesman was just available enough to answer my questions and let me explore the feature space. Paperwork was timely with only minor pressure as expected.
Herb Chambers Honda of Burlington will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Honda customers. If you want to be pressured into a purchase, you had best go elsewhere.