Customer Reviews of Herb Chambers Honda of Burlington
Great Experience
byon 10/13/2021
Had the pleasure to work with Robert Kinneen, the Sales rep who made the process an exceptional experience! He came highly recommended and referred by a family member who has a history multiple purchases with him. He was very customer centric, informative, good listener, very responsive, informative and throughout had a great engaging personality! The referral was very much appreciated, resulting in two purchases. his introduction to the new car, guidance and great attitude throughout the acquisition process was exceptional. Robert made a typically stressful process a satisfying experience.
Oil Change
byon 05/18/2022
I like that anytime I have brought my cars in for service, the service rep explains what is needed and the work is done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 04/22/2022
Once again, Herb Chambers of Burlington provided excellent and efficient service It was. Maintenance Checkup and things were explained and I was called before they changed brake fluid. Jeffrey, Service Representative, like others I have had was professional; and very nice The Summary Printout with graph to explain car status after checkup is really informative. Jim
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great detailed and friendly service
byon 04/21/2022
Focused on customer needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 04/09/2022
Ashley was great prompt service very friendly and informative ! Thank you for your great customer service skills !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Pilot hood latch recall
byon 02/20/2022
Promptly completed, no problem, and an inspection of whole car included.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best service around!
byon 02/11/2022
Jeff in the service department was patient, knowledgeable and enjoyable to speak with. Kudos to him! Good job Honda.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happy Honda crv
byon 02/07/2022
I purchased my car here knowing they were across the street from where I work and their service department was recommended by a coworker. I have yet to be disappointed. They are pleasant and easy to deal with and take great care of my car
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 02/03/2022
June was awesome! Very helpful and answered all my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great timely service
byon 12/31/2021
Great timely service for unscheduled issue. Did not try to upsell unneeded maintenance items and was honest about it. Pricing was reasonable for work performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
HR-V Service
byon 12/28/2021
Had a great service experience with Chris today. Went in for a routine oil change and other basic service needs. Chris is knowledgable and provided a friendly and efficient customer service experience. Car was even ready earlier than expected. The check-out experience was also efficient and quick, and the cashier was very friendly and courteous. All in all, a great customer service experience today!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 10/13/2021
Had the pleasure to work with Robert Kinneen, the Sales rep who made the process an exceptional experience! He came highly recommended and referred by a family member who has a history multiple purchases with him. He was very customer centric, informative, good listener, very responsive, informative and throughout had a great engaging personality! The referral was very much appreciated, resulting in two purchases. his introduction to the new car, guidance and great attitude throughout the acquisition process was exceptional. Robert made a typically stressful process a satisfying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
6 Odyssey recalls and misc service in one day!
byon 07/03/2021
We dropped our van off the night before and by 4pm the next day every recall was fixed and ready for our vacation drive the following day. They adjusted our AC to make it colder (didn’t know that was possible) and ran through our whole list of minor questions and concerns after driving it for 5K miles. I thought we would have to bring it back another day with all the recalls and other dealers didn’t even have a slot available for a few weeks. We were extremely happy when they called and said it was all done! Chris Glenn was friendly, professional and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional Car Dealership
byon 06/22/2021
I just purchased a new CRV from Herb Chambers Honda Burlington and was pleasantly surprised how well organized and professional my frontline salesperson (Lance) was as well as his support staff including his Business Manager (Don). All questions were answered fully and no one tried to s t r e t c h a truth which for car salesman can be a constant concern! I subconsciously compared this dealership to a previous Honda dealership I had worked with and found Boch Honda in Burlington night and day the best choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Just a solidly positive experience
byon 05/14/2021
I just bought a 2016 pre-owned Corolla here. Izzy was fantastic to deal with---very responsive, straightforward, and approachable. There were no hard upsells, no negotiated (what you see is what you get for pre-owned); they didn't try to push me to use their financing and admitted readily that they couldn't match my credit union. I was able to fully price the car online including taxes and fees and the price stayed the same and was detailed transparently throughout the transaction. Overall very happy with the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great personalized service
byon 05/12/2021
We were so impressed with Sandy, the mechanic at Herb Chambers. He took a lot of time to explain what was wrong with our car and gave very personalized information specific to our car. All other repairs were done quickly and efficiently. I highly recommend the staff and dealership
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service always great
byon 04/13/2021
I had my 2014 Honda CR-V serviced here today the service rep June was polite and accommodating my needs to get the job done right I’ve been coming here for years
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good job
byon 04/04/2021
Fast and friendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and Easy
byon 03/27/2021
Brought my ' 15 CRV in for an oil change and replace an exterior ( cosmetic ) part which had worn out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maintenance
byon 03/24/2021
Brought vehicle in for an oil change and also had a couple of questions regarding the operation of the car. The service staff at the Burlington location completed the work had me in and out of there in a very reasonable timeframe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 03/24/2021
Working with Sergio was really pleasant and i didn't feel any pressure. i would recommend him to work with. He really took care of me and he even delivered the car to my home. This is a 10 star Service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
service dept
byon 03/23/2021
Excellent service, quick, as promised in every way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Herb Chambers Honda of Burlington will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Honda customers. If you want to be pressured into a purchase, you had best go elsewhere.
1 Comments