McGovern Hyundai
Today 9:00 AM - 7:00 PM
Customer Reviews of McGovern Hyundai
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18 service reviews
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Inviting, clean, and comfortable waiting area for customers
by WIFEsDRIVR on 08/29/2025The advisor was waiting for me as I arrived for warranty service. He was aware of the work I had scheduled and brought me to the waiting area, pointing out available snacks, drinks, and comfortable seating. The work was completed in… approximately one hour. My vehicle was returned with friendly good wishes for the day.Exceptional Service and Expertise at Brockton
by Jennifer on 05/30/2025I purchased my car from the Brockton location and absolutely love it. I have all my services done there, and the prices are excellent. Anthony is particularly helpful, as he explains any necessary work in detail, and I truly appreciate his… expertise.Found the issue
by Mike on 05/30/2025Responsive and diligent in addressing concernsAlways great service!
by Colinh on 05/30/2025I get my car serviced here everytime maintenance is due. I always have a pleasant experience with the service team and my car is always done in a timely manner.Anthony, service advisor
by JM on 03/22/2025Anthony, service advisor for McGovern has a very welcoming spirit and always gives excellent customer care. Very attentive to my questions and concerns about getting me out on time so that I could make it to a meeting. After notifying me… about my tires he was able to schedule another appt for me to fit my schedule that same week.McGovern Service Department
by JennJenn on 03/22/2025Been going there for years and Thumbs up to Robert in the service department and the service team that works on my car for always taking good care of my car.Routine Scheduled Maintenance Visit
by Al J on 02/07/2025Service advisor Letizia Talluto was very Professional and Knowledgeable regarding my questions during my visit along with being very helpful with an apple car play issue I had she is definitely the type of person McGovern should want… representing the business.Excellent service
by Paul H on 01/25/2025updated 02/03/2025Honest and excellent service.Easy & Timelines were perfect
by Jim P on 01/08/2025updated 01/15/2025On time serviceGreatvservice
by Carol on 12/31/2024Always responsive. Knows that customer time counts, good service matters and price/reliable service rule. .Oily
by Tessa on 12/19/2024Very nice customer service. Great waiting room with coffee, water , and snacks.Regular oil change
by Erin on 11/08/2024Welcoming, friendly, available staff while you wait and they always have snacks and beverages available.Friendly Sevice
by Bob on 10/30/2024Great people, friendly service and alway on time.Excellent service
by Joe on 10/30/2024I had a potential issue that was resolved very quickly and last minute. Anthony made time for my car to be looked at. The service was quick and efficient. Very much appreciated!Always yhere for the cudtomer
by Anonymous on 10/16/2024If you need an honest repair jib come here. They always do it rightRecall & Maintenance
by JR916 on 09/28/2024Sales and service representatives are professional, knowledgeable and a pleasure to deal with.Great service
by Anne Nawneemuss on 08/24/2024Been going here a while, always have great service, they always give me a heads up if something is going to be needed work wise down the line.Done right. On time
by RobS on 08/15/2024Very clean dealership. On time with appointments with reasonable wait time.
The following reviews are more than two years old. They are not included in the overall rating.
4 service reviews
Good service
by Tfly on 11/25/2022Exceptionally friendly staff and super clean dealershipDisconnect
by KW on 10/16/2021Very dishonest. Lured about the time to do the work and overcharged. It does not take 3 hours to change a drive belt.Warranty Engine Replacement
by Sean on 10/01/2020Did not have the best experience here unfortunately. Was given an estimated 1 week for work to be done. After 1.5 weeks I called them to get an update. I spoke with a mechanic instead of the service rep/manager. Mechanic told me they had to… completely build a new engine from scrap and it would be lucky to be done in another week as they were waiting on a part to come in. At this point I requested a loaner car. 3 weeks later the work is done and I am told that I need to get the loaner car back asap as there is technically a charge 24 hours after the work is complete. It's Thursday, I asked to return Monday as I have to work and am gone this weekend. Was told that wouldn't be possible. I can understand the time it takes to fix the engine can be out of your control, but communicating better when the work would be done would have allowed me to plan pickup better as I am 1.5 hours away. Im burning a vacation day tomorrow to go swap out for my car. Giving 2 stars as at least the loaner car was nice.
About our dealership
Thank you for the excellent feedback! We look forward to seeing you again next time here at McGovern Hyundai!
by McGovern Hyundai on 11/28/2022