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Customer Reviews of Copeland Chevrolet

Review type:

Overall rating

5.0
5 out of 5 stars

(3 reviews)


Customer recommendations:

Yes (3)|No (0)

Copeland Chevrolet service department

5 out of 5 starsby Rush2112 on 07/01/2024

I love the service department. It’s absolutely spectacular. They are very concise. Tell you exactly what you need
  • Thank you so much for your positive comments about Copeland Chevrolet! We can't wait to see you again, have a great day.

    by Beckett Adams on 07/03/2024

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3 reviews
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  • Copeland Chevrolet service department

    5 out of 5 starsby Rush2112 on 07/01/2024

    I love the service department. It’s absolutely spectacular. They are very concise. Tell you exactly what you need
    • Thank you so much for your positive comments about Copeland Chevrolet! We can't wait to see you again, have a great day.

      by Beckett Adams on 07/03/2024

  • Paul Daynes

    5 out of 5 starsby Mister P on 06/16/2024

    I’ve been dealing with Copeland Toyota and Chevy for 14 years and they’ve never let me down ,always the best price,service and professional experience.I recently had an oil change and the service team were great and Don is a great addition to the team he’s very professional
    • It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

      by Kerry Valdez on 06/17/2024

  • Great Service

    5 out of 5 starsby Clarence on 05/22/2024

    Great service and professional and friendly too
    • Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 05/24/2024

The following reviews are more than two years old. They are not included in the overall rating.
11 reviews

  • Copeland Chevrolet

    5 out of 5 starsby Ed Brooks on 07/09/2023

    Very satisfied with our experience, Michael Vieira our salesperson was very helpful.
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Copeland Chevrolet!

      by JadeMidnight MSS Team on 07/11/2023


  • Customer

    5 out of 5 starsby Craig W. on 04/30/2023

    Reliable service at a reasonable price
    • Thank you for giving us 5 stars, Craig! We think you made an excellent choice, and we thank you again for choosing to work with us at Copeland Chevrolet. We are always here if you need anything else!

      by AquaEmerald MSS Team on 05/02/2023


  • Reliable service to get my car back on the road and keep it there!

    5 out of 5 starsby John RAV4 on 05/29/2022

    Just had my car in for 50,000 mile service oil change and tire rotation to keep things running smoothly then… of course on Friday night of a holiday weekend popped a tire. Despite their busy schefule Copeland worked with me to get my car back on the road for work and family time. I always appreciate their open communication and timely service!

  • Poor Customer Service

    1 out of 5 starsby Christine on 07/14/2021

    I brought my car in to have my air conditioner fixed. I got the call that my car was ready. I paid approx. $1,700 and drove away. Within 2 minutes, my vent was blowing hot air. I immediately drove back to the dealership and brought it to their attention. After about 30 minutes of them testing it, they came back and said something under the dashboard also needed to be fixed. I was not happy. They obviously did not check their own work or tested the air conditioner. The manager said it was tested and would run for 20-30 seconds, so it was fixed, even though hot air was coming out of the driver's side vent. When I expressed my concerns, the manager kept arguing that the air conditioner was fixed. He argued with my husband and me for at least 10 minutes. I was forced to leave my car there for another 4 days (4th of July weekend) and spent an additional $275. Their complete dismissal of my complaints and the unnecessary arguing was ridiculous and uncalled for. Horrible treatment of a paying customer.
    • Thank you for taking the time to share your recent experience with us at Copeland Chevrolet, Christine. It is disappointing to learn your interaction with one of our team members was not up to par. We also understand your frustration with the issues with your vehicle’s air conditioning. Please know that we take customer care extremely seriously, and because of that, we would like to personally address your concerns. At your earliest convenience, please reach out to our Service Manager, Bill Maloney, at 866-794-1712.

      by Jason Pappas on 07/16/2021


  • Steven Franceschi

    5 out of 5 starsby Steven F on 07/05/2021

    Pleasant and professional people
    • Thank you for the feedback, Steven! We're glad you enjoyed working with our team and we hope to work with you again.

      by Jason Pappas on 07/07/2021


  • Marie Murad

    5 out of 5 starsby mbmurad on 01/27/2021

    I have had 3 purchases/Leases with Copeland Chevrolet, and every time they had my best interests at hand. My sales person Rick was very attentive to what I was looking for. I would recommend Copeland Chevrolet to anyone. Thank you,
    • Thank you for the great feedback for Rick and our team, Marie! We're glad to hear that you've enjoyed multiple purchasing experiences with us, and are willing to recommend our services. We appreciate you continuing to work with us at Copeland Chevrolet and look forward to helping with any of your future automotive needs!

      by Jason Pappas on 02/08/2021


  • Copeland Toyota/Chevrolet

    5 out of 5 starsby PMed3723 on 01/05/2020

    A great team of folks to work with. My latest purchase makes it my 7th vehicle with the folks at this dealership group.
  • Copland Chevrolet

    5 out of 5 starsby Brett Mason on 12/20/2019

    Always work with what you want and what you want too spend
  • Copeland Chevy Review

    5 out of 5 starsby Bernadette on 05/16/2019

    I had a great experience at Copeland Chevy getting my car serviced. Everyone was friendly and the showroom had ample room and comfortable sitting for me to wait and work while my car was being worked on. I will definitely continue to use Copeland Chevy for my future sales and service.
  • Director of Facilities

    5 out of 5 starsby New Truck on 05/13/2019

    It was an extremely positive experience, both my salesperson and the business manager made it all go very smoothly.
  • Service

    5 out of 5 starsby Edmunds on 04/10/2019

    Dad had his 2016 Chevy Cruz serviced on March 30,2019. Doug took care of everything. The service was great prompt and efficient.
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About our dealership

Need a new ride or reliable service for your Chevy? Copeland Chevrolet has you covered! Browse new Chevys or find your perfect pre-owned or CPO vehicle. Our friendly, no-pressure team is here to help. Customers rave about our service – from car buying to maintenance! We have a state-of-the-art service center with certified technicians, plus genuine GM Parts, Accessories & Tires to keep your Chevy running like new. Visit Copeland Chevrolet today and see you can Count on Copeland Chevrolet!

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Express Service