Herb Chambers Toyota of Boston
Today 8:30 AM - 8:00 PM
Customer Reviews of Herb Chambers Toyota of Boston
Review type:
In and Out
by AJ on 05/23/2025
Contacted dealership about a used online listing. They confirmed that it was available and set up an appointment. This model goes very quickly and other dealers said they had one but gone by time we got there.
Vehicle was as advertised and… a good deal. We passed papers back and forth and we were wrapped up in a couple of hours. No pressure and very accommodating.
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The following reviews are more than two years old. They are not included in the overall rating.
180 reviews
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RAV4 January 2019 service
by Yakov on 01/15/2019The work was well done, the service person was friendly and knowledgeable. Everything was fine.10000 mile
by Fja on 12/29/2018updated 01/04/2019Because of the weather my tire light was coming on and off. During service they made sure everything was all set.Service
by 48gabbygypsy on 12/23/2018My experience with the service department has always been exceptional. The staff was thorough servicing my car. Daniel was an excellent host in helping me resolve minor issues which he went over and beyond my expectations.Good Service as Usual
by Rav4 on 12/15/2018My car is in good hands at Herb Chambers. I had my 75000 mile check up and was told my transmission fluid should be changed. No surprise there. Disposing of these fluids adds to the expense, and it is right before Christmas. I am… going to wait until my next oil change and my Rav4 will be fine until then. I have confidence when I maintained my vehicle with Herb ChambersA Perfect Experience!
by Kathi on 11/30/2018We lease our car and it is the best way to have a car you can trust. The whole team is great at Herb Chambers. They do a perfect job. I wait for my car while it's being worked on, and the time goes by like nothing flat! There's coffee on… hand, TV, magazines, friendly receptionists, and a car wash at the end! Thank you, Herb ChambersSpectacular!!!
by VGrenier92 on 11/15/2018I can start off by saying I wasn't 100% sure that I was able to even get a new vehicle because of the negative equity my trade had.. well Brandon Potts and his professional team made something that seemed impossible, POSSIBLE! At first I… was shopping for a used vehicle and I unexpected left leaving with a brand new 2019 Corolla the same day I signed. I bought one other vehicle at a different Herb Chambers in the past and I am as pleased now as I was then. I LOVE my new car! & will always recommend Herb Chambers. See Brandon Potts @ Herb Chambers Toyota of Boston! He's walks through the process as a friend rather than a 'salesman'. Thank you again for the wonderful experience! :)Fast and Easy Process
by maria on 11/13/2018Chino was great, answered every question we had and was always willing to accommodate! Great buying experience.20k service
by Rick on 11/11/2018The service was completed quickly, correctly and on time. the technician was helpful and courteous and the service area is clean.Excellent Service
by mgimbrone on 11/09/2018Steve Shlosman was very very helpful. He went out of his way to help me fix a problem I was having connecting my phone to the car's bluetooth. It was not part of my service but he did it very quickly and I really appreciated his help.excellent service
by 50 on 10/04/2018Excellent and efficient service. Beautiful and very modern carPeriodic service (12 months)
by One_year_service_and_state_inspection on 09/15/2018All services performed, and car was ready sooner than expected. Excellent!good to drive
by jason on 09/06/2018updated 09/12/2018Rav4 is a good car for drive.2018 tacoma toyota
by rod on 09/03/2018Great experience sales people and service personel outstanding !Great service
by Igor on 09/04/2018The 1000 mile service and multi-point inspection took only 45 minutes vs the 1.5 hours that it could, I got called as soon as it was finished, and went on my way to the car wash, the voucher for which I received.Good service
by Anonymousg on 08/03/2018updated 08/13/2018Service was good and professionalChino
by Francine on 07/10/2018Chino was great to work with, had me relaxed and laughing as I spent all my money.Toyota Prius
by EliasWilliam on 06/05/2018Everyone at this location was very friendly and helpful. They got me a great deal and I was overall extremely happy with the experience.Herb Chambers Service
by NERenovator on 04/04/2018I made an appointment, needed to change it and make it earlier. No problem. I arrived on time, no back-up no issues. Car went to service I sat down in the waiting area and went to work on my computer with a cup of Herb Chambers coffee.… At one point a mechanic and staff member came to talk to me about a situation with my car. Service was completed on time. Paid and walked out with an apple (declined the free car wash). EXACTLY what I needed and was expecting. Thank you Herb Chambers service.Satisfied Customer
by Camryman31 on 03/30/2018I found the overall staff to be very professional, courteous and not laying any kind of pressure on me. I've been around for a long time and bought quite a few cars over the years. I also work in customer service and understand all the pros… and cons.Wonderful
by Loomy1973 on 02/16/2018updated 02/28/2018From walking in the sales manager, sales associate and business manager were incredible helping me get my vehicle, processing the trade in, and financing. THANK YOU!!!Thank you for your business and for choosing us for your automotive needs! Best, Howie Reske, General Manager
About our dealership
Hi AJ! We're delighted to hear that your experience at Herb Chambers Toyota of Boston was smooth and accommodating. Thank you for choosing us and sharing this feedback! Enjoy your vehicle!
by Herb Chambers Toyota of Boston on 05/27/2025