Herb Chambers Honda
Customer Reviews of Herb Chambers Honda
Review type:
Service
by Carla s on 05/09/2025I dropped my car off on my way to work, Nelson text me to let me know my car was been service, I also received another text when the car was ready.Service
by Carla s on 05/09/2025I dropped my car off on my way to work, Nelson text me to let me know my car was been service, I also received another text when the car was ready.Carla, thanks for sharing your experience! We're glad to hear that Nelson kept you updated throughout the service at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to serving you again!
Honda CR-V
by Rick L on 02/28/2025This is the second time I have used the service department at Herb Chambers Honda Boston. The service was completed ahead of time given to me by the service advisor. Good courteous service.Rick, we're delighted to hear that our service team at Herb Chambers Honda in Boston exceeded your expectations once again. Thank you for choosing us and sharing your positive experience!
Sean & Robert Excellent Customer Service!
by Adrienne B on 10/10/2024The services team at Herb Chambers Honda is excellent. I've been taking my car in for routine and speciality servicing for over 20 years. Robert and Sean are the Best!Adrienne, thank you for your loyalty and kind words about Robert, Sean, and the service team at Herb Chambers Honda in Boston! We're delighted to have been part of your car care journey for over 20 years.
Honda service
by Kathy on 09/29/2024updated 10/07/2024The service was timely and reliable. Robert was as very knowledgeable about my concern with regards to my carKathy, we're delighted to hear that Robert provided you with timely and reliable service at Herb Chambers Honda In Boston. Thank you for sharing your experience!
Service
by Kathy on 06/15/2024Sean the technician was very helpful in assisting with my car and suggestions for future visitsKathy, we're happy to hear Sean was helpful to you during your recent visit at Herb Chambers Honda In Boston! Thanks for the positive feedback and please don't hesitate to reach out the next time we can be of assistance!
Awesome
by Nancy Watson on 03/04/2024My experience was great as usual starting with the Sean always in a good mood takes time to listen to what I need and address the issues I wouldn’t go anywhere else for serviceNancy, it's wonderful to know that Sean and our team consistently provide you with great service experiences. We appreciate your loyalty and look forward to assisting you in the future! Safe travels! - The Herb Chambers Honda In Boston Team
Quick and thorough
by Cory on 12/03/2023Sean was an excellent advisor. Walked me through all of the work that needed to be done slowly and have me reasons why it needed to be done. Overall it was a great experience.Hey Cory, we're glad to know that Sean was able to provide you with an excellent service experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you in the future! Safe travels!
Best service around
by Maureen on 10/05/2023I brought my Honda to Herb Chambers in Dorchester because my tire pressure light came on for a second time recently. My service advisor, Sean DeSilva was absolutely fantastic as he has always been in the past. Every effort was made to find… out the cause. As much time as was needed was given to me to explain the issues and as always Sean was courteous, professional and knowledgeable.Maureen, we're glad to know Sean and our team at Herb Chambers Honda in Boston were able to assist with your tire pressure light issue. We always aim for top-notch service! Thanks for the review.
Great service
by Claudio on 08/31/2023I had a big issue with my HR-V and Chris from service department made the whole ordeal easy. Kept me informed and also found out about extended warranty I had that cover a big portion of the expense. My car is back and highly recommend… their services. I have relied on them for over 20 years.Claudio, it's great to know that Chris and our service team at Herb Chambers Honda In Boston were able to assist with your HR-V issue. We're glad we could make the process easier for you! Thanks for trusting us over the years.
Great Service
by Richard on 03/24/2022I needed to have my car serviced but got a flat tire a week before my appointment. I called Victor and he said I could bring my car right in that day. I was able to get a new tire and all of the servicing my car required that day. Victor… was extremely helpful and the work was done with only a 2 hour wait. I really appreciate the service I was given knowing I wouldn’t have to worry about my car in the week leading up to my appointment. Thank you very much!Hi Richard, thank you for recommending Victor and our team at Herb Chambers Honda in Boston! We're happy that our team took such great care of you and provided you with efficient work!
Great job
by Regular customer on 03/05/2022I had been planning this service with the dealership for sometime, I finally got around to make an appointment. They were great in helping me set a time that was convenient. Everything met my expectations in terms of the service, time… required to complete it, and all communication associated with it. In particular, Victor was great in setting expectations and explaining everything.Thank you for taking the time to share your experience! We appreciate you trusting the Herb Chambers Honda in Boston team with your vehicle's service needs and hope you'll be visiting us again in the future. Take care!
Rude services worker
by Carla on 01/16/2022Sean from services was rude and very unprofessional. My experience was unpleasant to say the least. I heard him say to another employee “if you want something done right, you have to do it yourself” and snatched a paper from the employee’s… hands. I could tell he wasn’t having the best day but at the same time when you work with customers you always have to be ready to deal with all walks of life. I complain to the assistant manager and he seemed more calm. I only go to Honda to get my services and this was my first experience that was pleasant, but overall I’ll still return as a customer. Smile Sean it goes a long way.Sean is terrific!
by Dana on 01/12/2022I always make a point to set up appointments with Sean. He's like family, only better!Hi Dana, thank you for your 5-stars! See you next time at Herb Chambers Honda in Boston!
Exceptional Service
by Rob88 on 04/05/2021Thorough and attentivefirst-time customer and extremely pleased
by Bill Anderson on 04/03/2021I leased an Accord through Herb Chambers Honda and this was my first time in for service. Sean De Silva took care of me. I hope the dealership knows just how good he is. He explained everything clearly, all while being honest and welcoming.… I’ve really never had this level of care from a service dealership before. Rest assured I will be coming back here exclusively. Thank you, Sean, and your team for making it such a pleasant experience!Amazing
by Shikhar Chhabra on 03/28/2021Sean Desilva took a good care of me and my vehicle. He is amazing and I’ll always book his appointment from now on.Robert Hall(Service Dept.)
by Romeo Ariwaodo on 03/24/2021Robert has always been professional and exceptional in helping customers like me solve a car problem.Great Service
by Shacora Perkins on 03/11/2021updated 03/18/2021I had a great experience in and out for my inspection sticker.Great Service
by Shacora Perkins on 03/11/2021I had a great experience in and out for my inspection sticker.Great service
by Liz on 03/07/2021Vic did a great job on moving my car through a busy Sat. morning in the service department!
Carla, we're glad to hear that Nelson kept you updated throughout your service experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you again in the future!
by Herb Chambers Honda In Boston on 05/13/2025