Herb Chambers Honda
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Rude services worker
Written by 01/16/2022
onSean from services was rude and very unprofessional. My experience was unpleasant to say the least. I heard him say to another employee “if you want something done right, you have to do it yourself” and snatched a paper from the employee’s hands. I could tell he wasn’t having the best day but at the same time when you work with customers you always have to be ready to deal with all walks of life. I complain to the assistant manager and he seemed more calm. I only go to Honda to get my services and this was my first experience that was pleasant, but overall I’ll still return as a customer. Smile Sean it goes a long way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes