Skip to main content

Herb Chambers Honda


720 Morrissey Blvd, Boston, MA 02122 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (17) No (0)
Service Rating
Recommend:
Yes (10) No (0)
Back to Service Reviews

Dealership Service Review

2 out of 5 starsservice Rating
Rude services worker
Written by Carla on 01/16/2022

Sean from services was rude and very unprofessional. My experience was unpleasant to say the least. I heard him say to another employee “if you want something done right, you have to do it yourself” and snatched a paper from the employee’s hands. I could tell he wasn’t having the best day but at the same time when you work with customers you always have to be ready to deal with all walks of life. I complain to the assistant manager and he seemed more calm. I only go to Honda to get my services and this was my first experience that was pleasant, but overall I’ll still return as a customer. Smile Sean it goes a long way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.