Colonial Chevrolet
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Customer Reviews of Colonial Chevrolet
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Gets it done for you
by Cmj on 03/26/2025updated 04/02/2025Friendly employees and everyone works hard to get the best deal for you for the car you want.Mr. Ray
by oakhurst7 on 10/03/2024We recently purchased a 2025 Silverado 3500 LTZ at Colonial Chevrolet—my fifth Silverado in 12 years—and from the moment we walked into Colonial dealership, the experience was outstanding compared to any of my previous dealerships. Our… salesperson, was friendly and knowledgeable. He took his time and asked questions to assess what we wanted in a vehicle. Notably, there was no high-pressure sales talk, which made us feel at ease and comfortable. After we made the purchase, sitting in our new vehicle, ready to leave the dealership, Joe explained all the options (bells and whistles). With our previous purchases, no salesperson took the time after the deal had been made to explain everything we needed to know. Joe went above and beyond in explaining each system and preventive maintenance to ensure the longevity of our investment. This is why we highly recommend Colonial Chevrolet.Great experience!
by Alex Marlow on 06/07/2024I had a great experience with Acton Colonial. Luke was my Salesperson and he was fantastic, never trying to push anything on us, always had the answers and was quick to get everything done when it was needed. Extremely organized and an… overall pleasure to work with.Great experience!
by Matt M on 09/13/2022Awesome experience all around. When my wife and I walked in, we were greeted by Luke. We knew what we were looking for (new 2022 Chevy Colorado). Luke did an awesome job explaining everything to us, and was extremely transparent and honest… about everything. They gave us $3k more for our trade than we got quoted from another dealership. Financing process was seamless, we told them what our budget was, and they stuck to it exactly how we needed it to be. Would highly recommend visiting Colonial Chevrolet in Acton & working with Luke! He treats you politely and with respect!Great service
by Leo on 08/26/2022It's a great dealership, no hassle,no pressure, our salesman,Jim was one of the nicest people to deal with..Im glad we choose to go there!!great returning expierence
by Richard Bowen on 08/24/2021Colonial Cheverolet gives you their best deal right out of the gate and they dont forget their customers once the deal is done.I want to thank Shawn and Joe in the sales side for making the offers and seeing them through in short time and… they even drive your auto to your home.Buying a new Truck
by Rich Sullivan on 09/16/2020James and Mike in Sales were great! Made my shopping experience the simplist and easiest and safe, in these difficults times!!!Made it easy
by Jonathan on 12/08/2018updated 12/14/2018Joe had the cars lined up for a test drive, and did a relaxed, no pressure, sales job. When they didn't have the color I wanted, he worked his tail off to locate one for me. A great experience.Made it easy
by Jonathan on 12/08/2018Joe had the cars lined up for a test drive, and did a relaxed, no pressure, sales job. When they didn't have the color I wanted, he worked his tail off to locate one for me. A great experience.Thank you for your feedback and congratulations on your purchase, Jonathan! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Joe. Drive safely. All the best, Jo Woodland, GM (978) 263-1000
Best car buying experience ever!
by gdewallace on 08/28/2018What a great experience not pushy at all. Jim and Mike helped us make the perfect choice. I highly recommend Colonial to my family and friends.Thank you for your review and congratulations on your purchase! We are so glad we could help you out. I'll be sure to share your feedback with Jim and Mike, and we look forward to working with you in the future. All the best, Jo Woodland, GM (978) 263-1000
Great Experience at Colonial
by jmattison02 on 02/21/2018The staff at Colonial made buying my new ZR2 a painless experience. My salesman, Justin, was very welcoming and helpful, not pushy at all. He gave me a very fair price for my trade. I'll definitely be recommending Colonial to my family and… friends.Thanks for this marvelous review and congratulations on your new car! We are so pleased that Justin was able to provide you with such exceptional service. Enjoy your new ZR2! John Woodland, GM (978) 263-1000
Happy owner of 2 new trucks!!!
by Chris1985 on 12/07/2017John Woodland and Dave Filmore were a pleasure to deal with. They got me a great deal on 2 new trucks. Luke at the font desk and the rest of the Colonial Chevrolet of acton staff are all very friendly. What a great experience. I would… highly recommend Colonial Acton for your next vehicle!Thank you so much for the awesome review, Chris! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations on your new purchases! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Dave or myself. Sincerely, John Woodland, GM (978) 263-1000
We love Colonial Chevrolet
by BrianandCindy on 10/19/2017My husband and I just bought a Chevy Bolt from Colonial Chevrolet. David Fillmore was our salesman and he was incredible. He was extraordinarily honest and helpful and very easy to work with. There was absolutely no pressure and he gave… us a great deal. We highly recommend him and Colonial Chevrolet to anyone interested in buying a Chevy. And we love our new Bolt!Thank you Brian and Cindy, for taking a moment to write about your excellent experience at our dealership! David is a fantastic member of our team, so it is no surprise that he gave you an efficient and pressure free car-buying experience. Congratulations on your new Bolt! Take care, and we hope to assist you again soon. Regards, John Woodland, GM (978) 263-1000
Great dealership!
by Gbielecki on 08/19/2017I bought my 2017 Silverado at Colonial. Inventory manager Jim Keefe was knowledgeable and professional. The entire experience from start to finish was managed well at Colonial Chevy of Acton. I definitely recommend this dealership.Congratulations on your 2017 Silverado! We are pleased to hear your experience was smooth from start to finish. I will be sure to pass along your praises to Jim. We look very forward to seeing you again in the future! Best, John Woodland, GM (978) 263-1000
Joe K Volt Purchase
by Joeskup on 05/24/2017I walked in with a researched goal of purchasing a specific configuration. Dave Fillmore helped me with all questions and availability. He didn't try to sway me away from my goal. He and all the other people there were extremely helpful… with my goal and I was successful and very happy with the results. Surprisingly were very knowledgeable about the Volt contrary to online arcticles about dealerships. They spent as much time as I needed to explain all the features of the car. In the end I was completely satisfied and happy with the experience. Will not hesitate to go back for all my new car follow up visits.We sincerely appreciate your feedback and business! Dave and our team are committed to provide exceptional service to our guests and have a vast knowledge of our models. Im glad to hear they were able to help with your purchase. If there is anything more that we can do please come back and see us again. Best, John Woodland, GM (978) 263-1000
Highly Disappointed
by Glynisb2000 on 03/12/2017So, I very rarely write reviews and when I do it's to praise a business for great work however I could not, not report my experience as I do not want the same thing to happen to someone else. Let me start my saying that the interest rep… and the sales rep were GREAT! What pissed me off was the finance guy Michael's pushy attitude. His insistence of all the WORK he did, his annoyance with my hesitation, complete ignorance of my other preference to the Cruze which was verbally expressed to him the night before which he completed ignored, repeatedly telling me about the crappy deal I got on my current car and assuming that I rolled over negative equity to get my current car, which I did not. In addition to assuming I current pay over $500+ in a car note which I do not (I pay $315). In addition to his multiple reminders about how my car is so unsafe and the Malibu was a better safety car. Note my car is a Chevy sonic, I was at a Chevy dealership how can you say that a car that you sell (cause they have 2014 models -the same year as mine- on their inventory list on their website) is unsafe. Who does that. He told me the bottom line that THEY wanted to sell me a car and I wanted to buy one, and yes that's true but I should buy the one of my choice and not the one he tired to BULLY me into. Also, he continue to say that I must not have been serious about buying a car, simply because insisted on thinking the deal over and talking it over with friends. So when I insisted on leaving and thinking the deal over he stated that they are interested in selling me a car and what had to happen for them to do that. He asked if I wanted to drive the Cruze (the car I was interested in), but in the same breathe said that he wouldn't be able to get me such a great deal and the value isn't as great as the Malibu. When I said no then he left to talk to the store manager then he came back and offered to show me a Equinox. Now this too was white and I later found out it was the only one. It was a 2016 car that they used as a customer curtesy car. The car was not clean and definitely looked used. I was almost insulted by this. Why would I go to a name brand auto dealership and purchase a used, dirty vehicle for over $20,000 ? He also insisted that if I didn't sign today that he wasn't sure he could get me the deal again. I'm like yeah, ok. Well I'm willing to take the risk. I was so turned off. Pisses off really. Here I was looking for a new car and was completely treated like rudely because he wanted to earn his commission which was VERY OBVIOUS! I will NEVER step foot in that place again. The sales rep was great and really tired to smooth things over but after being insulted multiple times by the finance guy I completely don't want to give the company my business. If they are comfortable with putting someone like that in the finance department where that individual would have to work closely with customers and he has not concept of what good customer service is, then they don't deserve business.On behalf of everyone at Colonial Chevrolet, we apologize for the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to speak with you about your concerns. Please contact me at your earliest convenience. Sincerely, John Woodland, GM (978) 263-1000
Happy Tam
by HappyTam on 11/30/2016I do not buy many cars, however, the experience here was great! No pressure, a friendly and helpful Joe was my salesperson and was thorough with all new buttons and gizmos on my new Chevy Malibu. I am a happy new 2016 Chevy Malibu owner.… Thank you to the whole team!Great experience
by Tbolt543 on 08/30/2016We went in to look at pre-owned trucks and was told about special discounts that could get me a new Truck. I never thought I would be able to afford a new Silverado. I love my new ride. I thank you Jim, John and Mike. I will highly… recommendBest car buying experience
by hondadude5 on 07/20/2016This is my second vehicle I have purchased from colonial Chevy in acton and I am very satisfied and appreciative and thankful for the amazing sales person I had Jim Keefe and the sales manager and general manager didn't stop helping me… through the entire process. They helped me look for 3-4 months until I found the vehicle I was happy with and that I could afford. Thank you for everything Mike spark and John woodland. Mike I couldnt have done it without you. Thanks again for everything. I appreciate your flexibility Mike and John you two have gone above and beyond and I couldn't be more pleased to have given my business to an awesome dealership.Great dealer
by happybuyer87 on 06/29/2016No pushy at all. They were truthful and straightforward to work with. Very responsive and timely.Matched and beat the other guy
by manny7558 on 02/03/2016I had dealt with Colonial Chevrolet before. This time I got a quote from an alternate larger dealer which included a very large rebate for leasing and presented it to Colonial on the last day of January. The manager turned white when he… saw the quote, but decided to take it. All went smoothly, and I was very satisfied. Everything was professionally done.
About our dealership
Jonathan - We appreciate you taking the time to let us know about your great experience with Joe! Thank you for your business and we look forward to working with you again! Warm regards, John Woodland, GM (978) 263-1000
by dealerreply on 12/18/2018