Customer Reviews of Heritage Honda of Westminster
Review type:
Come purchase your car here!!
Outstanding Dealer - Terrific Deal
by BuddysGmom on 09/08/2013updated 08/04/2025It has been 21 years since I first bought a Honda from Heritage in Westminster and this is my 3rd vehicle. In trying to decide between a 2013 CR-V closeout and a 2014 model, Adam B. kept me "filed away" for contact when the first 2014's hit… the lot and called me. I was able to side-by-side compare models. Incentives to buy 2013 models were great and since I could see virtually no difference in models I settled for my 1st SUV. The price was less than the fair market value quoted by Edmunds so I feel like I got a very good deal indeed. And they went off their lot to get me the car I wanted!! The sales and business staff were friendly, accommodating and professional. That's why I return to Heritage for my cars. They are just a terrific dealership with a focus on customer satisfaction. Thanks Heritage and THANK YOU, Adam B.Very good service
by christine2014 on 03/14/2014updated 08/04/2025I recently took my car in for regular servicing and Tom H. was my service consultant. He made sure my car was taken care of in a timely manner. Tom was also thorough about explaining what was done and also talked to me about what would need… to be taken care of at a future date. -ChristineThank you Christine for taking the time to review us! Heritage Honda Westminster strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a companys success. Thank you again for the wonderful feedback Christine. [HTML removed]
Oil change and tire rotation
by crvowner13 on 05/16/2014updated 08/04/2025Over the years I have had service at Heritage honda in Westminster many times with two different Honda's and it has always been good. No problems. Same thing this time. Pleasent people, nice waiting area and on time. I'll come back again.Great service at Heritage Honda in Westminster
by steve814 on 10/23/2013updated 08/04/2025I recently took my 2012 Honda Fit into Heritage for servicing at 45K miles. My Service Consultant, Tom H., was extremely helpful in every way. He explained the optional services and gave me precise quotes on the costs. I'll be taking my car… back to Heritage in the future. Steve Stahley, Westminster, MDIf You Want Excellent Service
by sdstheone on 11/21/2013updated 08/04/2025Heritage Honda of Westminster is the place for you. A coutestous staff tells you exactly what a service will cost ahead of time and there is never any presure to buy more than what you came in for. They will make recommendations but nothing… is ever high-presure. Their waiting room is kid friendly and they update you regularily if you are having several things done at one time. Tom and Tammy are most helpful and a joy to work with.Repeat buyer here with 2 great buying experiences!
by FLHRtraveler on 03/07/2014updated 08/04/2025What a great dealership. My sales person, Donnie L. and the internet sales manager Pete M. made buying 2 Honda Civics over the years quite a painless and no hassle experience. This 2nd time around car buying I shopped and compared other… dealers but you don't fix what isn't broke! Heritage Mile One in Westminster is the place to go for the lowest prices and a very knowledgeable sales force. Donnie L. was able to answer any question I threw at him and I absolutely love the new Civic EX I recently purchased. Pete M. worked out a really good deal for me on the price. I would highly recommend this dealership to anyone interested in purchasing a new car. You cant go wrong period!!Heritage Honda Westminster is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Honda Civic EX. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! [HTML removed]
Great experience.....would go back again!
by clements01 on 08/08/2012updated 08/04/2025We had an enjoyable experience as far as car purchasing goes with Adam Barnes and would recommend him and the dealership to friends / family. Really good with all follow up and made us feel like valuable customersGood morning clements01. Heritage Honda of Westminster would like to personally thank you for taking the time to write this extremely positive review. We encourage you to Like us on Facebook so you may catch our in-store specials. Thank you clements01, and be sure to come back soon! [HTML removed]
Best Car Buying Experience Ever!
by KathleenCRV on 01/29/2014updated 08/04/2025In my quest for a new car, I decided to include a dealership, Mile One Heritage Honda of Westminster, based solely on one very positive experience I had with their service department approximately one year ago. Mr. Tom H., Service Advisor,… was very professional, knowledgeable and informative. The service was prompt and all those whom I encountered were friendly and courteous. I even received a follow up thank you for my service visit from Mr. Jim G., Service Director. I understood that they were rated #1 in the Mid-Atlantic region for reputation, honesty, and trustworthiness and their commitment to customer service was second to none, so both my son and I stopped by. The first person we met was Mr. Robert M., Sales Consultant. Rob approached us by introducing himself with a friendly, confident handshake and very attentive ears. He was always polite and calm. He took the time to get to know us then asked appropriate questions to help identify our needs before offering valuable information. He was knowledgeable about his product and never aggressive in his approach or mannerisms. He listened and never used pressure or delaying tactics to force a sale. He was up front and answered questions without giving misleading information. During the sales process we meet Mr. Steve R., Sales Manager who welcomed us to the Mile One Heritage Honda family. We were impressed with his dedication to customer satisfaction and his confident, polite demeanor. What a welcomed pleasant change from previous car sales managers! There were no false promises of a bargain price, no haggling or hidden fees; just a good deal on a good car that fit our needs. In Steves words, We just want you to be happy with your purchase and we appreciate your business. Finally, we had the pleasure of working with Mr. Jim G., Business Manager and likewise with Mr. Rosevelt L., Business Manager. Both were very polite, confident and respectful of our time. They helped finalize our journey to new car ownership in such an impressive manner. The complete tag and title process was quite pleasant. The entire team did it right! They were efficient, honest and trustworthy. My son left delighted with his Honda Civic and I returned in a few days to purchase a Honda CRV. But all did not end with the sales. Because of a delay in the transfer of funds between institutions, I needed to wait a few days before I could take possession of the Honda CRV. Three days after the purchase, I received a personal phone call from Steve not only giving me permission to pick up the vehicle, but urging me to do so because of the pending snow storm. I was going to need it when the snow came and he had no problem with you picking it up early. They not only trusted me, but they cared. My Honda CRV was ready for pick up that night, just before the snow storm, and it sure came in handy for my commute to work. I was stunned, what awesome people! I truly experienced first-hand why Mile One Heritage Honda of Westminster is rated #1 in the Mid-Atlantic region for reputation, honesty, and trustworthiness, and why their commitment to customer service is second to none. They truly live by their mission: To provide amenities to guarantee customer satisfaction before, during and after the sale of our great Honda cars, trucks and SUVs. Mile One Heritage Honda of Westminster has created a customer for life. I would recommend them to anyone looking to buy a new Honda or maintain the one they love. Thank you all so much. Kathleenwonderful easy experience
by bradsmom on 05/22/2014updated 08/04/2025After casually looking for a new car, mostly online, I return Brent W's phone call. I told him what I was looking at and what price. He told me to come by and he would have Elijah Wingate show me some cars. Both gentlemen were helpful and… knowledgable. It was a pleasure to purchase my used car here. There wasn't the high pressure that most dealers apply. Thank you Brent and Elijah! I'm really happy with the car I ended up with. I feel it was a good deal.Great Experience at Heritage Honda in Westminster
by dberube807 on 03/27/2014updated 08/04/2025I purchased a used 2011 VW Jetta from Heritage Honda in Westminster. It was a pleasure to work with Donnie L. (Sales) and Robert L. (GM). They both listen to what type of car and what features I wanted on the car. They both worked very hard… to find the right car for me. I love my new used car very much!Dberube807 - Thank you for your encouraging review of Heritage Honda of Westminster. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Honda of Westminster. [HTML removed]
Good service
by dave390 on 02/21/2014updated 08/04/2025They did a good service on my 2012 honda civic. Fair pricing and honest. They did not talk me into doing unneeded work. Over all a nice job from a dealership.Hi Dave.Heritage Honda of Westminster appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much. [Facebook Web Address]
Thanks for the positive feedback dave390! It was our pleasure servicing your Honda and we would be happy to help with any future vehicle needs. We encourage you to Like us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Honda of Westminster would like to genuinely thank you for taking your time to share your experiences with us. Happy driving! [HTML removed]
Amazing service!
by lhuddy on 11/30/2011updated 08/04/2025From the time I walked through the door, I was made to feel like a valued customer. All questions and concerns were promptly addressed. The process was much faster than any dealership I've ever dealt with. My salesperson, Agata Coltrin, was… patient and extremely helpful. I have already told several people to see her for their next vehicle.Completely satisfied.
by amyb68 on 10/13/2011updated 08/04/2025Bought a used car from "Duffy" at Heritage Honda. Duffy was absolutely wonderful to work with. I saw the car online and he had it available to me by the next day. The sales process went very smoothly and he even take care of a few minor… repairs after the sale. I would definitely recommend Heritage Honda and Duffy to anyone and everyone.Great Car Purchasing Experience!
by jodi16 on 03/21/2012updated 08/04/2025John Mohlhenrich was so wonderful to work with! John is very friendly, very knowledgeable and gave me no pressure to "make a sale". He kept in touch with me before and after my decision to purchase a new car. I also worked with Ed in… financing. Ed was also very pleasant and knowledgeable with all the financial paperwork! My experience was wonderful and I will return to John at Heritage for my next car! Great Dealership!Hello Jodi16. Heritage Honda Westminster would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when weve succeeded. I will be sure to share your feedback with John and the team! Thank you again for your review.
Great service!!!
by Djw1228 on 12/29/2013updated 08/04/2025We just bought a car from Scott S. today. He was professional, patient and efficient. We are so pleased with our purchase and the whole team at Heritage Westminster. We will definitely go back here for our next car!!!!Thank you for your earnest response Djw1228. We appreciate your feedback and will be sure to share your encouraging thoughts with Scott S. and the team! If you should have any further questions or want a little more insight on your new vehicle, please dont hesitate to contact us! We would love to work with you again soon.
Thank you Joe "Ski"
by johno13 on 03/18/2013updated 08/04/2025No one can compare to Joe "Ski" and his great service. Our family has purchased several Hondas from Joe and each purchase was a real joy. Joe treats you like a member of his family and his honesty is second to none. Joe is the epitome of… an honest and ethical businessman.Heritage Honda of Westminster is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Honda. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! [HTML removed]
Great Buying Experience
by YankeeDoodle22 on 08/03/2013updated 08/04/2025After shopping at a few PA dealerships, we decided to purchase from Heritage. Our salesperson, Adam, was very courteous, and the sales manager took time out of his evening to actually talk with us. What a surprise to even find a finance… mgr. willing to stay until after midnight. Overall, the experience was enjoyable, and we would strongly considering visiting this dealership again in the future.Great car buying experience
by john_san on 11/09/2012updated 08/04/2025Heritage Honda was fantastic. John M answered all of our questions, pointed out attractive features, and was friendly. There were no "car buying games" to be played. Thank you! The staff was able to QUICKLY get us pricing, financing info,… and incentives info so that we were able compare offers easily and make the best decision for our purchase. We also liked that their initial discount/offer was generous and we didn't have to haggle over it. The icing on the cake was that Steve (manager) approached us (after the sale was all but done) to let us know about an upcoming promotion and offered it to us even though we were a few days early. All in all... it was a great experience. Look forward to purchasing another Honda in the future from them.Greetings john_san! Thank you for stopping by Heritage Honda of Westminster. We appreciate your caring review and will be sure to share your encouraging thoughts with John M. and the team! [HTML removed]
Excellent Staff
by lkj1807 on 09/07/2013updated 08/04/2025I recently purchased a certified Honda Civic from Heritage Honda of Westminster, Dave M. provided excellent service before, during and after the sale!Outstanding!
by mebucko77 on 01/30/2014updated 08/04/2025The staff was great to work with. Very pleasant and professional. I would recommend this dealer to anyone looking to feel good about buying a new truck or car.Best dealership and salesman Joe S.
by suebpets on 04/04/2014updated 08/04/2025This is the third time I have purchased a vehicle from Heritage Honda. I recently wanted to trade-in my CRV for a Subaru Forester and Joe S. negotiated the deal for me with the Subaru dealer. He got me a terrific trade-in and price on a new… Subaru. All of my dealings with Heritage Honda, purchasing three vehicles and service have been great! Who could ask for more?Good morning suebpets! Heritage Honda of Westminster would like to personally thank you for taking the time to write this extremely positive review. We encourage you to Like us on Facebook so you may catch our in-store specials. Thank you suebpets, and be sure to visit us soon! [HTML removed]
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Westminster is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
by Nia Sterling on 01/07/2025