MINI of Towson
Customer Reviews of MINI of Towson
Review type:
purchase of a 2024 mini cooper countryman
by Phyllis on 02/27/2024The staff were very helpful at every possible point. The staff were also "not pushy" as some other dealers have been. I went back again with a family member and they re-answered questions another time. I was very happy with dealer and am… happy I bought the car there.VIN WMZ53BR07R3R56454
by Reneé Cohen on 08/03/2023Could not have been better, friendly, informative, no pressure, understanding of “the process” I was going through.Hi Reneé, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Experience
by Love my Mini on 06/10/2023Excellent customer service from the entire team making the purchasing experience so easy! Imogen, Jason and Blake were outstanding! Would highly recommend this team and dealership!Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Thank you Imogen!
by Sandy C on 05/05/2023I had a fantastic experience with Imogen, the sales and finance managers at MINI of Towson. This is my third MINI and my best experience yet buying and trading in a car. Very responsive, held the car when I couldn’t make it up when I… wanted, and overall just very friendly and professional.Hi Sandy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great dealer
by WallyinPgh on 03/24/2023Bought a new to me countryman through Michael Edward's. Excellent communication and service. Seamless transaction. Great experienceHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent Buying Experience
by ZlGGY_S on 01/31/2023Great people make great experiences, and that is what you get at Mini of Towson. Excellent product knowledge, no question too small, a fantastic test drive, and a seamless buying process. Top notch.Hello, we are glad we could help! Feel free to stop by if you ever need any more help.
New car review
by Janice L on 01/25/2023My salesman, Matthew Purdie, was excellent to work with. He kept me updated and has been a valuable resource for my new car.Hi Janice, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Good
by KellyLehr on 01/03/2023Everyone was nice, knowledgeable.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mike: Personalized attention at its best
by ericalynn on 12/22/2022Mike Edwards at MINI of Towson made the sale of my new MINI *fun.* Whenever there were any changes in the car's status, he called or texted me each step of the way--from its completed build in England to departure on the cargo ship to local… arrival. It is so clear that he loves what he does. Paper-signing day was very smooth and then he took extra time to tell me how to use the tech in the car that I wasn't used to. Thank you Mike and MoT, for making this so smooth and painless, always being available for questions, and helpful explanations every step of the way. Lastly: I love my car!Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great communicators, kept me well informed throught the sale.
by Chris M on 09/07/2022All the sales reps were helpful and congenial. The process was smooth and as easy as could be reasonably expected. Even after the sale, showed interest in my modifications!We are pleased to hear you had such a positive experience with us, Chris! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Wonderful Service and Transparent Process
by Khanh on 06/15/2022I bought my first car here and they did a wonderful job explaining me all the details and how the process works. Matthew was my sales person and was very quick and prompt with his communication and explanation of the whole thing. Then there… was Alex who did a great job discussing the financial aspects of the loan as I financed. Everyone was very friendly and welcoming and I enjoyed my little can of sparkling water. The dealership is lovely, as all MINI dealerships I have been to are and it is in a very easy to find location. I recommend stopping by this place for your MINI.Hello, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Fantastic Service and found a great car!
by PBH Health on 06/13/2022Had one of the best car buying experiences of my life. I had a wonderful salesman who made the experience so enjoyable I will be going back for future cars. Highly recommend this dealership.Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of MINI of Towson and we hope to be of service again in the future.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Phyllis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Gabi Porter on 02/29/2024