Customer Reviews of Sport Honda
Review type:
Sport Honda Family Experience
by Ms Murray on 05/31/2025
I would have rated Sport Honda a 10 if I could have. I attribute this to Honda’s owner Gibbs Fogarty. He is hands-on and very customer-oriented. He listens to and cares about his customers, treating us as valued and respected Sports… Family.
On May 16, I bought a 2025 Honda Civic Sport. The entire process was seamless, so unlike the usual, dreaded car buying process. This fear was evident by my old 18-year-old car.
My initial welcoming was with Sales Manager Joshua Pesantez. I had talked to him prior to my coming in, in order to advise him of which model I had in mind. When I arrived, he had my desired car waiting for me. After greeting me, he introduced me to Senior Sales Consultant Michael Canter.
Mike was awesome! He patiently familiarized me with the numerous functions of my car before, during, and after the test drive. He had extreme knowledge of my car and ensured that I was comfortable handling it. Then, he introduced me to Business Manager Josue Canas-Benavides.
Josue handled the financing. In addition to handling my financing, he also guided me through the necessary warranty and beneficial protection plans. I felt as if he acted in my best interest, particularly answering all of my questions. After we wrapped up the financing, I returned to Mike who would “see me off” in my new car.
Mike assisted me in transferring items from my old car to my new car. Even though they closed at 6:00, Mike was there wrapping things up with me until I happily drove off at 8:30.
The next day, Mike followed up, thanking me for being a loyal “Sport Fan” and also provided a link to watch videos that would familiarize me with my new car.
I also received emails from: 1) Corporate Headquarters welcoming me and ensuring my satisfaction and 2) Service Manager Jeanne Dugan thanking me for my purchase, welcoming me to the Service Department, and advising me of the services and benefits of her Department.
I am very excited and pleased with my new car and feel confident that Sport Honda will take very good care of it in the future! Based on my extraordinary experience, I highly recommend Sport Honda.
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The following reviews are more than two years old. They are not included in the overall rating.
392 reviews
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Great experience
by BJShazam on 01/24/2015Knew that we wanted a 2015 Odyssey, butnsti had some time left on existing lease (non-Honda). Mark Kahlee was our sales rep and he worked pretty tirelessly to find a workable deal and get us a great price. Had the lease sorted and new van… prepped and in-hand in a couple of days. It was an excellent experience, and we love the Odyssey.Great Experience
by 2015_Accord on 01/16/2015My mom and I both recently bought Hondas from Sport Honda, an Accord and a CR-V. We both were very pleased with our experience at Sport Honda and with our salesperson Brian Laing. Brian was very patient and very knowledgeable. Our car… buying experience was pressure free. I would highly recommend going to Sport Honda and working with Brian.Sport Honda and Elliot -Great Buying Experience
by BusyLizzie on 12/22/2014My husband and I last bought a new car about nine years ago. We knew we wanted a new SUV or a wagon. We test drove all the cars recommended by the new car reviewers. As you may have experienced there are many kinds of dealerships and… salesmen. Our experience with Elliot was by far the best. He is a good listener and lets the car speak for itself. Elliot showed us the car that would fit our needs without high end features we did not care about.His knowledge of the cars was impressive. When we decided on the Honda CR-V, we used the Consumer Reports service to get bids from local dealerships. We took the lowest bid to Elliot and Sport Honda matched it. Buddy Gray was helpful in getting the financial process figured include Honda's military benefit for my husband. Looking for a Honda, go to Sport and ask for Elliot.My First Honda Vehicle -- Silver Spring, MD
by british1 on 12/17/2014I just wanted to thank you Honda Sport of Silver Spring, MD for an excellent service that Elliott Robinson provided. I can honestly say that he is the BEST car salesman I've ever dealt with. His knowledge of the Honda Accord was… superior to any other salesman we have encountered, and we truly appreciate the time that he took with us to teach us about the operation of the car. I also appreciate his forthright nature and the respect that he show customers.Very satisfied
by rhliberman on 12/15/2014I bought a 2015 Honda Accord EX-L hybrid. The short story is that we got the best deal, and great service, at Sport Honda. Although they did beat everyone's price, it was a lot more than that. Brandon Goldmon was an awesome salesman -… responsive, yet never pushy. We were also impressed with everyone there, including Steve Kaplan. We were impressed to learn that several people there have worked there for over 20 years! That speaks volumes. If you want to do business with a great dealership, check out Sport Honda!Mr. Palma at Sport Honda had Perfect Timing!
by Miz_JayE on 12/12/2014I visited Sport Honda with my daughter who was considering a new vehicle. As their transaction concluded, Mr. Palma's inquiry of "If you know anyone looking..." brought me to his attention. We talked and I brought in my old car for a trade… in, and as it turned out, it broke down in Sport Honda's driveway the very next day! Had I kept it, I would have been stuck on Interstate 70 at midnight, as I had to drive home that night! Mr. Palma made the transaction painless with absolutely no pressure. I would indeed recommend his services! Ms. BaucumBest place to buy a car
by manel669 on 12/11/2014I been to other dealer before and this is the best place to buy a car, you don't feel pressured into buying something that you don't like, they are knowledgeable, friendly. They gave us a great deal on the car price, tell us the price… upfront, they don't add any other fee or trick you into adding or buying something that you don't need. I will definitely recommend this place to friends and family and use them again in my future car needs.Have used Sport twice in a row, best price and service in the area
by CDL87 on 11/25/2014I was very pleased with my first Civic purchase, but it was the customer service this time that put me over the top and inspired me to put my 5 stars in. Chantell McFarland-Rodriguez was my rep, and the amount of care and follow-up she… gave was fantastic. Questions answered promptly, kindly, and professionally. Can't say enough about this place. I live in Virginia and still made the trip up to Sport in MD, that's how important the service difference is to me and they've more than earned this 5 star review.2015 CRV
by theresa25 on 11/25/2014Julius Crane was wonderful to work with. He was extremely helpful keeping us updated as to when our car would be in. He was the best car salesman we have ever dealt with! He made the process easy and enjoyable. And we love our new car!!new CRV at Sport Honda
by boughtanewcar on 11/04/2014My husband and I just bought a new 2014 CR-V with Mark at Sport Honda. We could not be more pleased with the treatment we received or the price we got. We negotiated the price via email with several dealers. Mark at Sport Honda… responded to my request and provided us with one of the lowest offers via email. 2 other dealerships had offered similar prices, but we chose to work with Mark first because he was the only one who had been polite and professional throughout our email negotiations, while other dealers were pressuring us or downright rude. We scheduled an appointment witb Mark still expecting something to go wrong, the price is no longer valid, pressure to buy add ons, etc. However when we arrived Mark confirmed exactly what was discussed over email. He had even had the car cleaned and ready to go for us. We then expected to get the run around from the financial department. We worked with Max who was friendly but got right to paperwork. He of course explained the different warranties. When we told him we weren't interested he went on to explain the benefits, but when we again confirmed we only wanted the standard plan he pushed no further. Mark and Max were friendly and professional throughout the experience. We were never pressured to buy anything we didn't want. Mark took the time to show us the features in our new car and even followed up after the purchase to see if we had any questions. My husband and I were very impressed with Sport Honda and recommend it and Mark to everyone in the area.Very good treatment at Sports Honda
by Victor_Hare on 11/02/2014Sales agent Mr. Elliot Robinson provided an excellent service during my 2015 CR-V purchase from Sports Honda. He was extremely professional, competent and a nice person. The auto loan manager Mr. Max Cho was also very good.awesome deal
by willlikeshonda on 11/02/2014Steve Kaplan was a great salesman - got us a great deal on a 2014 Accord.Best deal and fast process
by Erbma on 10/20/2014On October 16, 2014 I purchased a Honda Accord LX from Sport Honda. The transaction was handled by Jackie in very pleasant and efficient manner. The whole process took just one hour. I got a very decent deal. I highly recommend Sport Honda.Great Experience!
by joann53 on 10/10/2014Worked with Steve K to purchase my first Honda - a CRV. The whole experience was easy, no pressure and they made sure I was completely informed about the car, services and financing before I left. Will definitely recommend Sport Honda and… purchase another car there without questionHONDA CRV At Sports Honda, Silver Spring MD
by CRV21 on 10/04/2014The sales agent Mr. Julius Crane was very nice. He explained everything. Price quoted was lower than other dealers.Sport Honda
by stratlaios on 10/06/2014I recently purchased a Honda Accord at Sport Honda and I dealt with Randy Anastasi. Randy was a pleasure to work with. I traded-in two cars and Randy made the transaction very easy. I would highly recommend to my friends to purchase at… Sport Honda. StratGreat Customer Service!
by chejohn1 on 09/25/2014I was waiting on my 2015 Fit to be built and delivered to the dealership. In that time, they kept me posted on the status of the car and responded to all of my questions in a polite and timely manner. The buying experience was very… transparent and I knew I was getting the best deal possible. Great people! If you're looking to buy a Honda, I suggest Brian! He was super helpful!Amazing service!!! Good deal. So happy!!!
by cathantric on 09/22/2014My most recent car buying experience. Brought my 2012 RDX in for routine maintenance at Chevy Chase Acura and while there, one of Acura's financial services reps called me to see if I was interested in trading in our vehicle. They were… offering $23,500 and that was towards the top end of the range according to Blue Book. Long story short, my wife and I wound up looking for a 2015 Accord Hybrid EX-L in base metal. There aren't many Accord Hybrids out there in inventory but my wife found one at a Honda dealership nearby so we went for a test drive. They only had a red one in inventory and my wife was dead set against that color. So having told the salesman we liked the car, they took a look at our RDX and wrote up a price sheet. They offered $20,500 for the RDX, MSRP on the EX-L, added $500 for market value adjustment and $995 for a protection package which consists of splash guard set, door edge guards and wheel locks ($104, $95 and $56 on Honda's site) plus freight, taxes, tags and dealer fee. Looking at a silver Accord (non-Hybrid) in person, my wife decided she'd be ok with a silver. So they looked and saw one coming in at the end of the month and told us it was ours if we put down a deposit. Now it's my fault for giving in to the rushed way things were handled (very polite and friendly, but rushed nevertheless) and I put down the deposit. It wasn't until I got home that I looked up the prices in the protection package. I emailed the salesman and his manager to check that it was $495 (what I thought I remembered and somewhat palatable) and not $995. I was told that it was $995 so I asked if we could not include it. They said all their cars come with the package but I countered with the fact that the car hadn't arrived yet so could we not add them. The manager told me he'd see what he could do and came back with wheel locks-$195 and door edge Guards-$185. This made me look for other quotes. I submitted 2 online requests and got calls back within 15 minutes. The first dealership I spoke with told me they also had a dealer package, theirs was $895 but they didn't have a market value adjustment and after I pointed out that since they didn't have one in inventory, it should be possible not to include the package. They relented and said they would leave off the package. The second dealership is why I'm writing this review in the first place. Mark K from Sport Honda called me up in response to my inquiry. They had a 2015 Hybrid Touring (one trim level higher) in silver in their inventory. I asked if they had a dealer package and he said 'We've never done that, I know some of our competitors do and I don't want to speak badly about any of them, but it's just not how we do things here.' Also, no market value adjustment and he told me he could do better than MSRP. So we headed in, he let us test drive the car while he had his team check out our RDX. Initially, they were looking at offering $22,500 for the RDX but eventually bumped it up to $23,000 and took $300 of MSRP. Mark also offered us some food from an event they had earlier for new Honda owners given we were there late. He stayed even later than he usually does on Wednesdays to step us through the technical features of the car and even stepped my wife through pairing her phone to the car. We never felt rushed or pressured. Rob in finance was also a pleasure to deal with. Made our process very quick, explained things straightforwardly and never pressured us into buying anything extra. What an amazing turn of luck for us. I'm glad the original dealer didn't come back with just taking the package off since we would have paid MSRP plus an extra $500 and had a trim level lower. In addition, I told him we had wheel locks on our RDX and was wondering if we could move them to the Accord. He had his service department, take off the locks from our RDX and put them on our Accord at no extra charge. Service guys were friendly and did a fantastic job! So happy we found Sport Honda. We'll be heading back for sure to get an Odyssey from Mark when the second kid comes and we need to go minivan.No surprises - straightforward transaction
by dm20705 on 09/02/2014We bought our third Honda, and the second from Sport. We liked the dealership because of good experiences with the service department for several years. Sport provided the second lowest price through an on line service, and the sales rep,… Jackie B, quickly arranged to match the lowest price. Since we were near the end of the model year, and could not find the color/trim package we wanter, we waited a couple of week until the new models came out, and Sport honored the price for the new model year. Purchase day was straightforward, no surprises, and took about as long as we were told it would. So far, we are very happy with our 2015 Odyssey.Outstanding Service Once Again!!
by chailo27 on 08/21/2014I've purchased a total of (3) vehicles (Odyssey, CRV, and Civic) from Sport Honda within the last 8 months and each time, I've had a very pleasant and painless experience. Julius C and the management team at Sport Honda are the most… informative and professional people I have ever met and that is the reason why I continue to buy my cars from there. :)Great experience
by cgao1 on 08/15/2014Very professional. No game playing, no hidden fees. Gave me the lowest price at first time I asked.
About our dealership
What sets us apart
- Family owned and operated for over 50 years
- Sport MVP Program with engine for life
- Shuttle Service
- Rental Vehicles available
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Express Service
Languages Spoken (5)
- English
- French
- Vietnamese
- Korean