BMW of Rockville
Customer Reviews of BMW of Rockville
Review type:
New 2026 BMW M340xi
by Lilboots on 07/29/2025Worked with Suvin in possible purchase of new 2026 BMW M340xi sedan and SUV X3 with trade in of current 2018 340xi. Suvin is always helpful and very informative, truly enjoy dealing with him, as he is professional, courteous and friendly, a… credit to his profession.I had the best salesperson, Nakeya Brown, at BMW of Rockville!
by Joan on 06/27/2025I went to BMW of Rockville for the convenient location. It's a beautiful space with a variety of models. I was greeted immediately by Nakeya who suggested several models both new & previously owned. I test drove two cars with my husband who… has always owned BMW cars. I loved the small sedan & Nakeya sat with me and explained as much as I could comprehend & retain after I committed to buying. It was an easy sell because I know BMW's reputation is excellent, and I really loved the car for the safety features as well as the look. I can't say enough about Nakeya. She has 20 years of experience, is a joy to be with through the process & the paperwork. I really look forward to learning more about my car from her & I will!Hi Joan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Outstanding service and effort.
by David and Nary on 06/18/2025Sam, Suvin, and others went to great lengths to get my daily back in a BMW at the end of our lease. They made the lease options and financing discussions as easy as possible. Finalizing the lease and receiving the vehicle could not have… been easier. Thank you. 10/10Hello David, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Patrick Was Awesome!
by Eric Rosenthal on 03/26/2025I just had a fantastic experience with BMW of Rockville, MD. I bought another car from them in 2004 and also had a great encounter. I was immediately influenced with all the positive reviews online and now I know why. This time I purchased… a BMW 228 xdrive Gran Coupe and I absolutely love it! I was extremely impressed with all aspects of this company and their customer service. They were very friendly, fairly priced, expedient, and accommodating. The end result was just wonderful. Everyone we dealt with was helpful, friendly, and professional. Especially our Client Advisor- Patrick Yuen and Jose Vielma the sales manager. They were very knowledgeable, patient, fast, and honest. I shopped many different dealerships and I can't recommend them enough! ThanksHi, we are pleased to hear you had such a positive experience with us, Eric! We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.
Stellar Car buying Experience
by Newcarowner on 02/24/2025I needed a car and buying a car for me is worse than a root canal usually. I just completed an absolutely flawless buying experience with BMW Rockville (AutoNation). I saw their listing on Edmunds, contacted the dealer, and completed my… purchase all within 3 days. The dealership listing was honest AND they actually had the car in stock. The sales agent was incredibly friendly, competent and wonderful to work with. I can't think of a single way they could have improved my experience.Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Rockville BMW
by TTurner81 on 05/20/2024TOP TIER SERVICE. I don't know about others but I can tell you I do not like the process of buying cars, period. I think that sales people get a bad rep. in general because it can feel super sales-ie. This was not my experience with… Rockville BMW. From the moment I was chauffeured from their previous location (My bad), test driving, speaking about the vehicle, leaving to think overnight, receiving a thank you email promptly before I got home, coming back buying the car and being out of there within the hour; Chris Fotos-Lawton was beyond stellar. My only hope is that when it's time for another car I can deal with him and his finance team. I cannot thank you enough Rockville BMW and especially Chris for your true interest in placing the relationship over the sale.Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great sales team
by Gian A on 05/16/2024Great sales and finance team. The sales representative Christian worked closely with me to find the right vehicle based on my criteria. He was there every step of the way and continues to be very responsive even after the sale completed.… Great dealer. Thank you!Hi Gian, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!
Engine Issue, LOUD Cologne Smell, Tank Almost EMPTY
by Donna K on 04/19/2024I purchased a BMW 320i 3 weeks ago at the Rockville BMW. The vehicle makes a diesel like sound. and the salesman, Ben, told me and my brother that BMWs make this sound. I trusted him and purchased the car, but when I picked it up, the car… had 1/8 of a tank of gas and reeked of men's cologne. I decided today to double check what the salesman said and found out online that this vehicle should not make this sound! Now I have a car with a potential engine issue!!!Hi Donna, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (240) 885-8171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Another great purchase at BMW of Rockville
by mjl11953 on 04/11/2024We just leased our 8th BMW from BMW of Rockville. As usual, the sales process was excellent, with no high pressure tactics. The sales person worked with us in detail to find the perfect vehicle in stock for us. We worked out the final… pricing, and even working with the Finance representative for the final details was a breeze. I would recommend BMW of Rockville to anyone in the area looking for a good deal and friendly sales team.Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.
Great Buying Experience
by JeffinDC on 04/02/2024We have bought two cars from BMW of Rockville. Both times we were treated extremely well by their professional sales and finance staff and had excellent experiences. This is a top notch professional dealership that seems to value its… customers. I would easily recommend the dealership to anyone interested in purchasing a BMW.Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.
BMW M4 Competition xDrive Convertible
by rvbmw2127 on 03/27/2024It was a pleasure dealing with BMW of Rockville and especially Ahmad Hanif. Ahmad is professional and responsive and went above and beyond to find the M4 I wanted.Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Glad I call them before I purchased
by Cheeko_MD on 03/26/2024The sales team was great... they found the car I was looking for, offered me the weekend reduced price... glad I answered thier call.... great experience.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The best salesman ever!
by Johnny Shoe on 03/14/2024Rockville BMW has one secret weapon...Suvin Viswanathan. I have purchased well over 100 cars for my companies and friends and I have never experienced working with such a professional. If you want the BEST service AFTER the sale...ZERO… hassle DURING the sale...call Suvin NOW and make an appointment. The man is busy so make the call. You will absolutely love working with this man!Hi Johnny, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy Transaction Great Service
by Jenny Leigh on 03/11/2024My sales representative Jarmin Skepple was lovely to work with. I found the vehicle online and drove 2 hours to do the test drive and make my purchase. The car was ready for me when I arrived and the financing process went quickly since we… did most of the work prior to my arrival.We are pleased to hear you had such a positive experience with us, Jenny! If you ever need help, just give us a call. Happy motoring!
New BMW owner
by BMW owner on 03/11/2024I lost my original salesman through attrition—a recent career move & I just happened to be in the dealership checking on my car’s build status this particular day. Executive Consultant James Woo Shin overheard my inquiry w/ a… receptionist—when the receptionist couldn’t answer my questions, James ultimately he steeped in, w/o hesitation & advised he would take over the purchase/procurement process for me. James kept me well advised during the final build stages w/ both texts & calls up through final dealer delivery; never missing a beat. Bravo James!!Hi, we're happy to hear you had such a positive experience with James! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fair price and honest sales
by yuyulll on 03/07/2024Shopping with this dealer is easy. They are transparent on price and easy to communicate. My sales is friendly and helpful on all questions.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly Staff, Aesthetic Facility
by AlexanderC on 03/06/2024Very nice looking dealership. Kevin in sales was great to work with as well as Nick in finance. Everyone I interacted with was very friendly and helpful in the process of buying our most recent car.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Buying Experience
by Alejandra A. on 02/26/2024We loved the experience from beginning to end; it was the most effortless car-buying process. Everyone in the dealership was so nice and helpful. Brian, the sales advisor, and Nickolay, the finance advisor who helped us, were both… excellent!Hello Alejandra, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.
Used car
by BMW fan on 02/21/2024The salesman was quite honest and recommended only options I really needed.Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
The perfect vehicle for me
by Soup13$ on 02/18/2024Salesperson was very knowledgeable. After explaining to him what I was looking for in a vehicle he recommended the perfect vehicle for my needs one above and beyond with his customer service, even receiving some information about his… personal life that was upsetting to him. He maintained his professionalism and courteousness to myself and my family member.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Purchase Experience
by AIRBENDER on 01/30/2024Truly worth the four hundred round trip in a winter storm to find and purchase this vehicle.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Destiny Jarvis on 07/31/2025