Customer Reviews of Bayside Chevrolet
Review type:
MY NEW CHEVY EXPERIENCE!
by Valerie2017 on 04/17/2017updated 05/01/2017Great service all around from service to finance - sales went smoothly and couldn't have asked for more, Beautiful dealership and awesome waiting area too!Do not buy used from BaySide
by Skategul10 on 02/10/2017My family lives in Calvert county where bayside is located. We saw a truck that struck our eyes and decided to get more info. Low miles, good price, warranty, and a good history. Sure we'll take it! We got a warranty for 25k miles and after… that it was free oil changes. So let's get started. As we bought the truck they didn't have the vehicle ready for a month, things kept popping up, they couldn't get something working blah blah blah. After a month the truck is finally ready. Ok! Let's get it. Go get the truck, runs great, lets go! After about 8 months, error codes start popping up, multiple, trouble starting, and a lot of shorty running. Call bayside and they say that it is out of their hands. We have driven over 25K miles but all of these problems appear as the warranty runs out? Ok! Go to look under the hood, and oh my Jesus. For buying a used car from a certified dealer they have sold us a truck with half the air filter system missing, one of the two batteries disconnected, and the battery is dead, antifreeze cap, and windshield fluid cap missing. This is horrible, check engine light comes on, and we decide to have a mechanic look at the truck, and we have injectors, sensors, and multiple electronic issues. After about 4 grand the truck is back to normal but all in all, DO NOT BUY USED FROM BAYSIDEBayside Chevrolet Vehicle Purchase
by Ricky1961 on 12/03/2016Salesperson was not high pressure and took time to make sure everything was acceptable. It was a very relaxing and satisfying purchasing experience. Salesperson was very helpful through the whole buying process.Survey
by TILLER0308 on 11/02/2015updated 11/20/2015Both my husband and I had a great experience. Very friendly staff, I felt like I was a human being not just a sale.Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with our team and we look forward to working with you again down the road. Take care! Mark Wanamaker | General Manager | (410)535-1500 x 329 | mark@baysideautogroup.com
Best dealership hands down
by Chris_Rob on 07/10/2015Hands down the best dealership I have ever been to Jeff L. was my salesman he did an outstanding job at finding exactly what I was looking for. There was a wait process to get the vehicle but this was solely on another dealer that the car… was coming from. While waiting Jeff kept me laughing about random subjects and most important he was a big military fan. I will definitely be returning to the dealership for another purchase. Thanks guys!Your marvelous review means a lot to us, Chris. We appreciate your feedback and are happy to hear that Jeff was able to meet your needs. At Bayside Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Mark Wanamaker | General Manager | (410)535-1500 x 329 | mark@baysideautogroup.com
Awesome staff and facility
by Breiana on 05/24/2015updated 06/08/2015I was actually being helped. I went to another dealership that just couldn't get it together. Joe was awesome and worked with what I could actually handle.Hi Breiana and thank you for this great review! We're excited to hear that Joe took care of you! He is a great asset and we appreciate all he does. Thank you again and we hope to see you again soon! Regards, Mark Wanamaker | General Manager | (410)535-1500 x 329 | mark@baysideautogroup.com
Chevrolet Silverado 2500HD
Chevrolet Traverse
Thank you for your feedback. We strive for 100% customer satisfaction and were sorry to hear that your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Ellen Jackson, Service Manager, ellen.jackson@baysideautogroup.com
by dealerreply on 02/13/2017