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Bayside Chevrolet


109 Auto Dr, Prince Frederick, MD 20678 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Do not buy used from BaySide
Written by Skategul10 on 02/10/2017

My family lives in Calvert county where bayside is located. We saw a truck that struck our eyes and decided to get more info. Low miles, good price, warranty, and a good history. Sure we'll take it! We got a warranty for 25k miles and after that it was free oil changes. So let's get started. As we bought the truck they didn't have the vehicle ready for a month, things kept popping up, they couldn't get something working blah blah blah. After a month the truck is finally ready. Ok! Let's get it. Go get the truck, runs great, lets go! After about 8 months, error codes start popping up, multiple, trouble starting, and a lot of shorty running. Call bayside and they say that it is out of their hands. We have driven over 25K miles but all of these problems appear as the warranty runs out? Ok! Go to look under the hood, and oh my Jesus. For buying a used car from a certified dealer they have sold us a truck with half the air filter system missing, one of the two batteries disconnected, and the battery is dead, antifreeze cap, and windshield fluid cap missing. This is horrible, check engine light comes on, and we decide to have a mechanic look at the truck, and we have injectors, sensors, and multiple electronic issues. After about 4 grand the truck is back to normal but all in all, DO NOT BUY USED FROM BAYSIDE

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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dealerreply on 02/13/2017
Dealer Response
Thank you for your feedback. We strive for 100% customer satisfaction and we’re sorry to hear that your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Ellen Jackson, Service Manager, ellen.jackson@baysideautogroup.com
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