Customer Reviews of Heritage Honda of Parkville
Review type:
In great care with Kyshawn!
Kyshawn has been Super Helpful!!
by Andrew G on 07/26/2025Kyshawn has been super helpful and excellent through the entire process. Making things move smoothly and efficiently. Would definitely recommend Heritage Honda and working with Kyshawn!Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
In great care with Kyshawn!
by Mrs Hinkson on 07/28/2025Kyshawn was very knowledgeable about the vehicles and found the one that fit everything I wanted today. I got in and out quickly!Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Kyshawn Is The Best!
by Hayley Garfield on 07/26/2025Kyshawn made the car buying process easy, enjoyable and simple for us. He was incredibly knowledgeable, kind and took care of us every step of the way and made sure we knew what was happening during each step. We’d recommend him time and… time again at Heritage Honda!Hayley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Kyshawn Helped Me Out!!
by Dwight B on 07/26/2025Came to Heritage Honda for the Second time and Kyshawn helped me out and I was able to get the vehicle I wanted and it was a smooth process. I recommend you come as well.Dwight, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Everything was great until…….
by Greenberg on 07/23/2025Finance is a mess. Bought a car in April and was informed they had to put temporary tags on the car. No big deal. Fast forward to 2 days before the temporary tags are to expire and I still don’t have tags. Call the dealership and leave a… message, no reply. Call the next day, no reply. Tags are now expired and can’t drive the car. Call the dmv about tags and they inform me the finance gentleman (Haroon Khalil) documented they were issued. Have spent the past month and a half trying to prove ownership and that I don’t have the tags the finance director documented to the dmv. Finally got tags after paying $20 to the dmv and a letter saying the tags that were not issued are void. Went to the dealership to let them know not to issue the tags and saw my salesman (Nick, who by the way is phenomenal). He was genuinely concerned considering I haven’t been able to drive my NEW car for over a month. He walks back and comes out with my tags. No one at the dealership replied to phone calls, called me, mailed me my tags, and they lied to the DMV (filed a complaint there since it is illegal to say you issued tags when you haven’t ). Still awaiting a reply from Heritage to see how they can smooth this out since this totally took the steam out of buying a new car and my family has had to rely on one car for almost 2 months. I would recommend this dealership but what they put me and my family through was terrible. Make sure you get your plates.Kyshawn is A Great Salesman!!
by Angela B on 06/25/2025Kyshawn Cherie is a great salesman, the experience was great, he answered all my questions and made the process very smooth. Thank you Kyshawn 🙏🏽😊 I love my car❤️Hello Angela, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Mitch and Kyshawn was amazing!!
by Eric Silverman on 06/01/2025Mitch and Kyshawn were amazing - went above and beyond to take care of me after another Honda dealer dropped the ball big time! Thx fellas!!Hello Eric, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Keyshawn was Excellent!!
by Jeanne C on 05/24/2025updated 05/29/2025Keyshawn Cherie was an excellent salesperson. He was friendly and knowledgeable. We would highly recommend him to anyone that wants to purchase a Honda.Hi Jeanne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Keyshawn was super helpful!!
by Annie Eno on 05/27/2025Keyshawn was super helpful in helping me navigate my car buying experience. He answered all my questions and was very responsive and attentiveHello Annie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Francis Green gave exceptional service!
by Ms Timberlake on 05/14/2025I come here for all of my service needs. Mr. Francis Green’s professionalism and attentiveness was stellar. My wait time was impressive and he was knowledgeable about my car issue. 5 stars deserved!Hi Timberlake, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Best service!
by AYA 23 on 05/01/2025This was my second time purchasing a car from this dealership, and once again, they exceeded expectations. With our family growing, we needed a vehicle that would fit our new lifestyle—especially with twin girls now in the mix. I explained… our needs to Branford, and he absolutely delivered. Branford was honest, transparent, and really took the time to listen to our concerns and preferences. He made the entire process feel personal and stress-free. He even welcomed our daughters to be part of the experience, including the test drive—something that speaks volumes about how family-friendly the dealership is. Haroon, the finance manager, was just as professional and supportive. He made the numbers side of things easy to understand and worked with us to find the right fit for our budget. No pressure, no games—just clarity and trust. It’s rare to find a dealership that makes you want to come back, but this one absolutely does. Thank you to Branford and Haroon for making this a smooth, respectful, and memorable buying experience.Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Had a good experience
by Wassim on 05/01/2025Had a good experience at the dealership. Kyshawn was great help.Hi Wassim, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Overall Experience
by KMiner21 on 04/25/2025Worked with Kyshawn Cherie of Heritage Honda Parkville. He was friendly, informative, and flexible. He helped me get the vehicle I wanted for a fair price. Couldn't recommend him more. 5 Stars!Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!
Kyshawn was so easy and Great to work with.
by Abby F on 04/05/2025Kyshawn was so easy and great to work with! Made our buying process so smooth and easy. We were in and out in 2 hours with a new car! Highly recommend working with him!Hello Abby, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Wonderful service from Mr. Cherie.
by Timothy B on 04/09/2025Wonderful service from Mr. Cherie. Got the Black CR-V Jordan wanted made this a smooth process.Hello Timothy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Kyshawn had nothing but Patience!
by Jay Bee on 04/09/2025Kyshawn had nothing but patience and positivity during our process. Would recommend for others to visit HeritageHello Jay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Keyshawn did an Amazing Job!
by J Fitz on 04/05/2025Kyshawn did an amazing job informing us about the car that we purchased today. He was not pushy and helped us with everything we needed. A fantastic experience all in allHi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Kyshawn was very helpful
by Wlati F on 04/04/2025Kyshawn D. Cherie: very helpful, he’s up front and he’s willing to work with you until you find the best option for you, when you visit Heritage off Harford Road. From the time I walk in and met Kyshawn, he told he will do his best to help… me, he was honest with me , he told me about other opportunities that could be offered with my current situation, I am thankful Kyshawn was my sale person!! If you are in the market for a car, visit Heritage off Harford Road and ask for Kyshawn, you won’t be disappointed!!Hi Wlati, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Disappointed
by Traut on 04/02/2025Rude and unprofessional. As a school principal, I work very long hours and decided to take a Friday night to come in to explore several different vehicles. One of the sales managers decided to go back into the office and complain very… loudly to everyone else about how I came in wanting to look at multiple vehicles. This is rude and unprofessional. I will take my business elsewhere.Positive Experience!
by Matthew D on 04/01/2025Coming here was a really positive experience. The salesperson Kyshawn was very helpful in helping find a vehicle to fit my needs and that I will enjoy. The staff is pleasant and personable. Would recommend for anyone looking for a vehicle.Hi Matthew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Kyshawn helped us!
by PATRICE ANNE on 04/01/2025Kyshawn Cherie helped us get our new vehicle. He was so pleasant, patient, and knowledgeable. I would recommend him to anyone looking to buy a vehicle!Hi Patrice, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Phoenix Grant on 07/30/2025