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Customer Reviews of Heritage Honda of Parkville

Review type:

Overall rating

4.9
4.94 out of 5 stars

(109 reviews)


Customer recommendations:

Yes (108)|No (1)

I Would Recommend You Go To Kyshawn!

5 out of 5 starsby Noah S on 06/30/2026

Kyshawn was my salesperson at Heritage Honda in the Parkville location. I bought a 2026 Honda Civic. Whether you are someone who has bought a car before or it's your first one, Kyshawn will do an excellent job at helping you through all of the buying process. I was a first time buyer myself and didn't fully know everything going into the purchase, but he made the process go nothing but smoothly. Even before I walked into the dealership, he was commutative over the phone about how the buying process will go and how he will help with each step once I arrived. Throughout the time at the dealership he will make you feel comfortable, whether that's him asking you need any snacks/drinks or him just having conversations with you while you're waiting. After the car was sold, he checks up on you and how you feel and are doing with the car after a few days to even a week later. If you are thinking about buying a car and going to a Honda dealership...I would recommend you go to Kyshawn.
  • Hello Noah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

    by Thea Ramon on 07/02/2026

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109 reviews
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  • I Would Recommend You Go To Kyshawn!

    5 out of 5 starsby Noah S on 06/30/2026

    Kyshawn was my salesperson at Heritage Honda in the Parkville location. I bought a 2026 Honda Civic. Whether you are someone who has bought a car before or it's your first one, Kyshawn will do an excellent job at helping you through all of the buying process. I was a first time buyer myself and didn't fully know everything going into the purchase, but he made the process go nothing but smoothly. Even before I walked into the dealership, he was commutative over the phone about how the buying process will go and how he will help with each step once I arrived. Throughout the time at the dealership he will make you feel comfortable, whether that's him asking you need any snacks/drinks or him just having conversations with you while you're waiting. After the car was sold, he checks up on you and how you feel and are doing with the car after a few days to even a week later. If you are thinking about buying a car and going to a Honda dealership...I would recommend you go to Kyshawn.
    • Hello Noah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

      by Thea Ramon on 07/02/2026

  • Excellent service !

    5 out of 5 starsby Mark on 06/29/2026

    Chris is always willing to help - overall excellent service. If you need any type of assistance Chris will always try to help the best he can
    • Hi Mark, thank you so much for your feedback! Chris will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 06/30/2026

  • Outstanding Experience Working With Kyshawn!!

    5 out of 5 starsby Kumar on 06/29/2026

    We had an outstanding experience working with our Kyshawn. He was incredibly patient, accommodating, and professional throughout the entire process. He took the time to answer all of our questions without ever making us feel rushed, making what could have been a stressful purchase a truly pleasant experience. What stood out to us the most was that he personally delivered our license plates to us. That was such a thoughtful gesture and something you rarely see these days. It really showed that he genuinely cares about his customers and is willing to go the extra mile to make sure they have a great experience. We truly appreciated the time and effort he took to help us, and it made the entire experience even more memorable. We have bought multiple cars in the past, this has been the undoubtedly the best experience out of those because of Kyshawn
    • Hi Kumar, thank you so much for your feedback! Kyshawn will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 06/30/2026

  • Really Happy!!

    5 out of 5 starsby Wasiq A on 06/03/2026

    Really happy with the service of kyshawn cherie. I add all weather floor matts also for us which is really good.
    • Hello Wasiq, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

      by Stephanie Mavis on 06/04/2026

  • I cannot recommend this dealership enough!!

    5 out of 5 starsby D Evering on 05/30/2026

    I cannot recommend this dealership enough! Kyshawn and Keane were absolutely amazing during the car buying experience. There was no pressure to buy and they were very helpful and understanding with all my wants and needs, and my desire to shop around before committing to a vehicle. I don’t think I’ve ever had such a great experience buying a vehicle.
    • Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

      by Thea Ramon on 06/02/2026

  • I HAD A WONDERFUL EXPERIENCE!!

    5 out of 5 starsby Aarushi A on 05/28/2026

    I had a wonderful experience here! I am a first time buyer and was anxious about the whole process, but the whole process went a lot more smoothly than I had anticipated. I had Kyshawn helping me, and he made the whole car buying process easy and stress free. He was very kind and patient and helped me through all my questions. Everyone I spoke to was kind and helpful. This dealership seems to be keen on efficiency, which I truly appreciated and was unlike the lengthy car buying horror stories I had heard of. I was very happy with the service I have received here :)
    • Hi Aarushi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Ivory Park on 05/29/2026

  • Great Customer Service!!

    5 out of 5 starsby Greta G on 05/23/2026

    Great Customer service from Kyshawn always a great experience when I come purchased here for many years. Highly Recommend.
    • Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

      by Matthew Simmons on 05/27/2026

  • Got the car I really wanted!

    5 out of 5 starsby Tory on 05/15/2026

    Was very nervous with the car buying process as I did not want to get scammed like horror stories I’ve heard online regarding the car buying process. But I met with Erin who made the process less scary. Erin was great to work with. She’s friendly, patient, and really listened to my wants and needs. She fought hard to get me a great deal so I could drive away with the car I wanted. I truly appreciated her help and professionalism throughout the entire process! Will definitely recommend Heritage Honda to friends and family.
    • Hello Tory, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Saylor Newcombe on 05/18/2026

  • Keyshawn was the Best!!

    5 out of 5 starsby Brittany B on 05/09/2026

    Keyshawn was the best sales representative! He was patient with us and assisted us over the phone before we drove 2 hours. Once we arrived he was ready to serve us. The whole experience and purchase was done in 2hours! Very detailed in explanation on everything.
    • Hi Brittany, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Avery Spencer on 05/11/2026

  • Chris Driggins was outstanding!

    5 out of 5 starsby Kee on 05/05/2026

    My sales experience was worth the wait. Chris helped me and answered all questions I had. 5 stars!
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Avery Spencer on 05/08/2026

  • Kyshawn was Great

    5 out of 5 starsby Gina C on 04/27/2026

    I haven't bought a car in 17 years! Kyshawn was my salesperson at Heritage Honda. He went in depth explaining differences between CRVs and HRVs, then the differences between the various HRV models, answering all of the questions my husband and I had; even the repeats. He was kind and patient and I appreciate the opportunity to work with him in making my selection for this large purchase. I highly recommend seeing him if you are in the market for a new Honda.
    • Hi Gina, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Savy Robinson on 04/29/2026

  • Kyshawn was Amazing!!

    5 out of 5 starsby Sachana Carter on 04/13/2026

    Visited The dealership with my sister who was helped by Kyshawn. Kyshawn was an amazing sales consultant. He was patient, knowledgeable, friendly, and helpful. He worked patiently with my sister on her purchase, guiding her to make the best decision with regards to the vehicle purchase. He made us feel extremely comfortable and welcomed. Thank you Kyshawn for you hard work and efforts put into making this experience for my sister exceptional.
    • Hello Sachana, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

      by Presley Palmer on 04/15/2026

  • Keyshawn did Great!

    5 out of 5 starsby Theresa on 04/07/2026

    Keyshawn did a great job getting me into my Honda CRV! He was patient and listened to my concerns and went out of his way to accommodate me. Highly recommend asking for Keyshawn at Heritage Honda Parkville!
    • Theresa, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Serenity Gibson on 04/08/2026

  • Had a Great Experience!!

    5 out of 5 starsby Marisa Abbey on 03/31/2026

    Had a great experience at Heritage Honda. I was super nervous about buying my first car but Kyshawn made it super simple and was clear about the process the entire time. I would recommend this Honda location and Kyshawn to anyone interesting in purchasing a vehicle!
    • Hi Marisa, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

      by Sydney Turner on 04/02/2026

  • Kyshawn Was Awesome!!

    5 out of 5 starsby Francesca Biamonte on 03/07/2026

    Kyshawn Cherie was awesome in helping me select the vehicle that was best suited to me. He was patient, easy to talk to, and explained everything well throughout the entire buying process. I especially liked how he encouraged me to test drive my vehicle in different driving scenarios. Great experience with Heritage Honda Parkville.
    • Francesca, thank you so much for your feedback! Kyshawn will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 03/10/2026

  • OUTSTANDING SERVICE

    5 out of 5 starsby ECager on 02/20/2026
    updated 03/03/2026

    Chris Driggins provided Outstanding service—patient, never pushy, and truly supportive while I decided. Made the process smooth and stress-free!
    • Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Aaron Summer on 03/04/2026

  • Had a Great Experience!!

    5 out of 5 starsby Sumeyye on 02/26/2026

    Had a great experience at Heritage Honda. I have been coming here for maintenance of my car last 2 years although it isn’t even the closest Honda to my house just because the experience has been so smooth and people have been so nice. Today, I purchased my previously leased car. Kyshawn walked me through everything. It was easy to get an appointment, they explained everything to me in great detail with patience (and I really asked A LOT of questions), they run quotes by Honda, Credit Unions and my own Bank, and all of these were done very timely. I was very happy with the service I received today.
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Ivory Park on 02/28/2026

  • Problem solver !

    5 out of 5 starsby Julie on 02/25/2026

    Chris was a huge help ! We originally came in looking for a 2014 crv and left with a 2020 ! I highly recommend Chris and this dealership
    • Hi Julie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Ivory Park on 02/28/2026

  • We had a Great Experience!

    5 out of 5 starsby James Dowla on 02/23/2026

    We had a great experience at Heritage Honda parkville especially dealing with Keyshawn. He was very attentive and made our interests and concerns his priority. He guided my daughter through a big decision and we couldn’t be happier.
    • Hi James, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

      by Matthew Simmons on 02/25/2026

  • Kyshawn was absolutely wonderful!!

    5 out of 5 starsby Macy D on 02/23/2026

    Kyshawn was absolutely wonderful! I came back a couple of times throughout the process and each time he was honest and communicative in order to help me find exactly what I wanted! There’s a reason I kept coming back! Would definitely recommend this dealership.
    • Hi Macy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

      by Matthew Simmons on 02/25/2026

  • Highly Recommend Kyshawn!!

    5 out of 5 starsby Bikash Karki on 02/17/2026

    Kyshawn worked with me and we were able to get the CRV Sport L I wanted Exactly. Highly recommend you all work with him!!
    • Hi Bikash, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Roman Brooks on 02/19/2026

About our dealership

Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!