Volkswagen of Fallston
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Customer Reviews of Volkswagen of Fallston
Review type:
Best experience at any dealership by far.
by Kristy K on 03/22/2025
I had been searching for a while for a used car and was not having any luck. Some of the dealerships I had been to were very pushy with phone calls, attitudes and really just didn't have what I was looking for. I started to feel very… exausted and disappointed.
I saw a great car for an amazing price with low mileage online and immediately made contact with Brandon. He was very friendly, likeable, attentive and knowledgeable. He went above and beyond to make it work for me.
Impeccable customer service skills from Brandon as well as Matt P. I have already and will continue to recommend this dealership to friends and family.
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by Sheilakegg on 03/28/2025Wonderful service! Friendly and thorough.Best experience at any dealership by far.
by Kristy K on 03/22/2025I had been searching for a while for a used car and was not having any luck. Some of the dealerships I had been to were very pushy with phone calls, attitudes and really just didn't have what I was looking for. I started to feel very… exausted and disappointed. I saw a great car for an amazing price with low mileage online and immediately made contact with Brandon. He was very friendly, likeable, attentive and knowledgeable. He went above and beyond to make it work for me. Impeccable customer service skills from Brandon as well as Matt P. I have already and will continue to recommend this dealership to friends and family.Lee R. Williams
by Donna Dec on 03/08/2025updated 03/17/2025Lee was personable, friendly very professional and simply a joy to work with today. He made a daunting idea a seamless, stress-free experience. Simply fantastic! A great assest to your team.40k maintenance service
by Sarah S on 11/23/2024Stress free process. Waited 2 1/2 hours on a Saturday morning to get oil change, spark plugs, tire rotation and cabin, air and engine filters changed. Multi point inspection included. Wait was as expected. Nice customer service team. have… drinks and coffee and fairly open waiting room. Checked my brakes and told me I was still good when I was concerned about a squeak when braking. Will continue to come here.
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