Volkswagen of Fallston
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Dealership Service Review
service Rating
40k maintenance service
Written byon 11/23/2024
Stress free process. Waited 2 1/2 hours on a Saturday morning to get oil change, spark plugs, tire rotation and cabin, air and engine filters changed. Multi point inspection included. Wait was as expected. Nice customer service team. have drinks and coffee and fairly open waiting room. Checked my brakes and told me I was still good when I was concerned about a squeak when braking. Will continue to come here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes