O'Donnell Honda
Customer Reviews of O'Donnell Honda
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29 sales reviews
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Another Honda on the road
by RSS on 04/24/2025When my wife and I went to O'Donnell to discuss a trade-in, we were pleased that the SUV we were interested was in stock. Stan Bailey made the sales experience quick and seamless. We remain loyal customers.A good experience
by RL on 04/07/2025updated 04/14/2025Friendly and fairA Great Experience
by CLP on 04/13/2025Every aspect of my Accord purchase was stellar - the sales person, all staff people encountered, helping me to be familiar with the vehicle, the price, the ease of the transaction. This is my second Accord and I expect I will be just as… happy with this one.Passport for Beach Bums
by Rick on 04/10/2025Robert Baker provided us with short and painless buying experience. He was very knowledgeable and answered all our questions. We were out of state buyers who completed our purchase in less than two hours. I highly recommend O'Donnell Honda.Great experience!
by Barb on 04/03/2025We had a very good experience purchasing a car from O’Donnell Honda. Stan Bailey was very helpful, knowledgeable, responsive and not pushy. We will definitely recommend them to our friends.Excellent Service!
by ecs on 04/02/2025I recently purchased a new car from O'Donnell Honda and had an exceptional experience. Stan was very knowledgeable and made our car buying experience extremely easy. I would highly recommend Stan and O'Donnell Honda to all new car buyers.Happy with Hondas
by Leigh on 03/20/2025updated 03/27/2025This is my 3rd Honda from this dealership in 23 years. I have always been pleased with the sales and service. My salesperson, Sayed, was wonderful. He was very professional yet personable. In spite of a very busy day for sales, he took… good care of me and took his time going over the vehicle after I purchased it.Awesome Clan
by S B R on 03/12/2025updated 03/19/2025This dealer has wonderful staff and very professional (Steve Larkins). Helpful in all situations.New Vehicle after 10 years
by Beth on 03/12/2025O'Donnell Honda in Ellicott City made it very easy for me to purchase my new 2025 Honda Accord. My sales person Stan was very knowledgeable and helpful and made the process smooth considering I have not purchased a car in over 10 years.… The finance team was great and they were very helpful in the loan process. I would recommend O'Donnell Honda in Ellicott City. This is where I purchased my 2015 Honda Pilot 10 years ago and my new car this past week.No BS!
by David Janssen on 03/01/2025This is the second car that I bought a new from O'donnald Honda. Terry has been my salesman each time. Terry listens and does not push! The finance manager was a pleasure to meet and work with. I bought a 2025 Hybrid HR-V! I'm highly… satisfied with the purchase. Thank You, David Janssen.2025 Civic Sport Touring Hybrid Hatchback
by David Alexander on 02/19/2025updated 02/28/2025We had a great experience (never thought I'd say that about buying a new car at a dealership!). We were offered a good internet deal outright, with no haggling at all. And, the deal was less than at other dealerships and on-line sources… such as Edmonds and Kelley Blie Book. Christine and Rob were great!Sales Review
by Vickie on 02/16/2025I was totally impressed with the professionalism and honestly the dealership displayed. After visiting other dealers, this one is by far the best one yet. Thank you for all your knowledge and help.Car purchase
by JGB on 02/14/2025My whole experience with Terry was excellent. he was very professional and took the time to explain everything.Great staff
by Alex on 02/08/2025updated 02/14/2025Very professional and no back and forth.Surprise; surprise
by Bill on 01/10/2025updated 01/16/2025No pressure; super attention to detail; got what I wanted. Kudos to Stan Bailey.Happy Honda
by Linda on 01/11/2025They are always great to deal with. They give a true price up front and always do a good job.It a pleasure to deal with these guys
by Grandpa Richard on 01/10/2025They make everything easy and transparent.We love O’Donnell!
by Brandi Hamilton on 01/04/2025I’ve been a loyal and faithful customer of O’Donnell Honda for about a decade. Steve Larkins, the Service Writer has always taken care of my white 2012 Honda Accord. I just recently sold my Honda Accord in December 2024 to a family member… and O’Donnell treated her with the same respect and kindness when she came for the MD Inspection. I appreciate great customer service and care and concern for my car’s wellbeing and my safety and there is no better place than O’Donnell Honda!Civic Type R for MSRP!
by Jonathan on 01/02/2025Great customer service every member of the dealership is kind and friendly, and took me through the process of buying the car easily and everything was easily explained for me. I was looking for a Civic Type R for a great while now and this… is the only place I've found it for MSRP and with no dealer markup. Amazing coffee too!Pleasantly Surprised!
by Steve and Tammy on 01/03/2025I have shopped cars for the past 40 years and I'm accustomed to sitting in the dealership for an entire day hashing out what I think will be my best deal. Terry Haskins took this process beyond my expectations. We did most of the deal over… the phone and computer so not to waste my time or his. I got the deal I was looking for in a very short time. My wife and I had a tremendous experience and will defiantly return to O'Donnel Honda for future purchases.Overall ODonnell provides good service
by Ms Jane on 12/27/2024They had a reasonable choice of vehicles in inventory, and those set to arrive within a week from the factory. I did not have to wait long for delivery. They are heavy on the upsell of a warranty, so you need to investigate the terms… thoroughly before you have to make a decision at contract time. They got back to me quickly when I had questions.
About our dealership
O'Donnell Honda is a family owned and operated business that has been serving the Baltimore-Washington-Metropolitan-Area for over 40 years. Since our first day in business, it has been our number one priority to treat our customers with the utmost respect. With our laid back and low pressure approach to sales and service, we are able to satisfy our customers' vehicle needs without the typical stress involved with purchasing and servicing a vehicle.
As one of the top Honda dealerships in the nation, we strive to provide our customers with high-quality service but most importantly, we want to be a business that you can trust. Please contact us today to learn about the services available or if you have any questions.
What sets us apart
7 Time Honda President's Award Winner
Former TIME Magazine Dealer of the Year Award Winner
Winner of American Honda's Customer Satisfaction Award Winner for service department excellence including last 7 years in a row
Winner of "Best of Howard County" as best auto dealership
Baltimore's only dealership to offer 100% online car buying through O'Donnell Honda Express
EXPRESS.odonnellhonda.com
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Express Service
Languages Spoken (2)
- English
- Korean