Customer Reviews of Anderson Honda
Review type:
got my DREAM car!!
Great Dealership
by David on 11/03/2023The entire sales experience was excellent. No games, just a fair price upfront. Customization was easy to do and the salesperson made sure that all my requests were met.Thank you for your review and business as a customer, David. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Great service!
by Peter on 10/20/2023The service team could not have been better! They carefully listened to me and fully addressed some issues with my new Ridgeline. I was totally satisfied with their work and once again completely happy with my vehicle.Peter, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda
by Christine on 10/12/2023The car that I wanted was at the dealership. Chris explained everything well and was very easy to work with. Communicated well with me. Did not feel pressured.Thank you for taking the time to write this 5-star review, Christine. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Consistent professionalism & kindness!
by Anna on 10/08/2023Everyone at Anderson Honda treats all who walk in with kindness and respect. I purchased my first car from here and they were incredibly helpful and patient, they did not try to pressure me in to any unnecessary additions (unlike many other… car lots). I come here for service as well, and as long as I’m in the area I’ll be going to Anderson for service + recommending it to everyone I know. Special shout-out to Jerard, Nikki, Jim, and Dustin at Anderson for all of your help!Your compliments and kind words mean so much to us and our team, Anna! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda Cockeysville MD
by John on 10/05/2023Chris was very professional and thorough in handling this trasaction. He reviewed all of the features of the car and got everything set up.Thank you so much for taking the time to write such great feedback, John. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda - The Best of the Best!
by Mary on 09/30/2023We love Anderson Honda! The customer service is exceptional. We couldn't have asked for a better experience. We were treated with the greatest respect. Every individual we encountered was attentive, kind, responsive to our needs, and… proactive in addressing all our questions and concerns.Wow, your kind words took my breath away, Mary! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Jeff Miller, General Manager, jmiller@andersonautomotive.com, 410-403-1390
Service review
by Carol on 09/20/2023Friendly, efficient, quiet. Did required service without the "upsale" for what wasn't needed. The waiting area was quiet and very clean.Thank you for visiting our service department and for leaving the kind words, Carol. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Excellent Sales Experience
by Ronalda on 09/16/2023Dustin and Bert were professional in walking me through the buying experience. 5 stars of excellenceRonalda, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your buying experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Scheduled Service
by John on 09/05/2023Friendly staffWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Review
by Nancy on 08/24/2023Friendly staff, quick turnaroundThank you for sharing this great feedback with us, Nancy. We feel our service department is what makes Anderson Honda special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. All the best, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda / Cockeysvlle MD
by Kathleen on 08/21/2023Ease of setting up appointment, professionalism shown at time of drop off, service fully explained (no surprises), and fact service department let me know ahead of time when vehicle would be finished so I could arrange a ride since live a… bit of a distance away.Kathleen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Anderson Honda
by Mary on 08/21/2023Very thorough, attentive and no hard sell. Jim was excellant with customer serviceThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Maintenance service
by Elizabeth on 08/09/2023Friendly staff, efficient service.We cannot thank you enough for this glowing review of our service center, Elizabeth! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Awesome car buying experience!
by Robin on 08/02/2023No pushy sales and I got the best price at Anderson Honda. Team was super awesome!Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
Great Experience
by FMS on 07/22/2023My salesman, James, was warm, professional, knowledgeable, and very courteous. His manager, Eric, was one for customer satisfaction, too. It was an overall great experience.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
A No B.S. Experience
by Mike on 07/10/2023My interaction with Jim was exceptional. I appreciated the efficiency of the process(something I usually don’t say about the car buying process), as well as his knowledge and understanding of the vehicle features. I asked for a no B.S.… experience; Jim and Dustin facilitated. I was very pleased…We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Great Customer Service
by Donna on 07/10/2023Great customer service at Anderson Honda… first time I have used a dealership for consistent car maintenance! My car has been running fine and I’m grateful for the knowledgeable people at Anderson.The team at Anderson considerate, friendly… and respectful!Donna, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
great experience
by Dane on 07/01/2023all of the various stages were well prepaired for each section. the sales rep Jeff was very laid back and was fine with me taking a long test drive-where I wanted to go; not a short preplaned route. He worked out several problems I had and… made a usually hard experience much better.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lee Ferguson, lferguson@andersonautomotive.com, 410-403-1319
Right Vehicle, Right Price
by Dan on 06/30/2023It was pleasant, nothing stereotypical about dealerships, never felt pressured with anything. Jim was very helpful in explaining car features and offering reasonable advice. Given the crazy market for cars, the price was in line to our… expectations.Dan, thank you for the awesome feedback! You're right, Jim is an excellent adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
2023 Honda CRV
by MJC on 06/17/2023The process was easy and stress free. My salesperson (Mike) was knowledgeable and respectful of my time. I would come back to this dealership again.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
HRV Honda Sport
by Linda on 06/14/2023Chris Baker had all the paperwork ready, and gave my husband and me a thorough briefing in the car.Linda, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
We're Going the Extra Mile with Anderson Advantage! Save in every way when you purchase a new Honda from Anderson. Receive 1 Year of scheduled maintenance at NO CHARGE, includes oil changes & tire rotations! Plus, you will have the option to extend your Advantage and lock in today's pricing for multiple years.
Includes:
*Lube, oil & filter service
*Tire Rotations
*Top off all fluids
*Multi-point inspection
*Battery inspection
*Complimentary car was
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you so much, Sammi, for your kind words! We're thrilled to hear that Mike, Jason, and Dustin made your car buying experience at Anderson Honda so enjoyable. It's great to know you felt comfortable and well-informed throughout the process. We appreciate your positive feedback and hope to see you again soon! Enjoy your new vehicle! Lee Bonin, lbonin@andersonautomotive.com, 410-403-1256
by Anderson Honda on 05/28/2025