Jim Coleman Honda
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Customer Reviews of Jim Coleman Honda
Review type:
If you're looking for a quality used car w/a side of warmth (and chocolate)
by Everett Wolf on 04/30/2025
Absolutely thrilled with our used car purchase from Jim Coleman Honda Clarksville, MD from start to finish, our experience was smooth, pressure-free, and genuinely enjoyable. Mike Tavenner, our sales associate was knowledgeable, friendly,… and incredibly patient.
A special shout-out to the legendary hot chocolate machine—worth the visit alone. Who needs a fancy coffee shop when your dealership serves cocoa that good?
Also, I’m still not sure if they’re actually open 24 hours a day, or if the team just never sleeps—but either way, someone was always available when we had a question.
Highly recommend if you're looking for a quality used car with a side of warmth (and chocolate).
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The following reviews are more than two years old. They are not included in the overall rating.
551 reviews
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Exceptional Service
by Honda Civic on 06/04/2022Walter, Is Very knowledgeable and welcoming.always the best
by arleen on 05/18/2022it never fails! my visits to Jim Coleman Honda are always greeted with expert knowledge and advice combined with attention to every detail and great customer service.Great job!
by shana on 05/17/2022Thank you for servicing my car, in a timely and professional manner. When I had a question about the air pressure, in my tires, it was quickly addressed. Thank you!Always Easy Cliff
by Patrick Frazier on 05/15/2022I try to get Cliff and he’s always a pleasure to work with. He gives me the answers to my questions. He gives it to me straight he make suggestions and lets me make the decisionsOil change
by Shakil Choudhury on 05/12/2022Thank you. I am satisfied with your quality of work. But the labour charge is high.Excellent Service
by Lucas Webster on 05/09/2022Mr. Burke is an excellent service assistant. Thorough, detailed, and knowledgeable. He takes time to explain the service items needed and is always personal and professional to deal with.The Best
by Kelsey Mahon on 05/04/2022John Panetta is the best; I've purchased 4 vehicles through him because of his excellent customer service.Satisfied
by Anna on 04/26/2022We were offered a decent trade-in value for the minivan we were downsizing, and Jim Coleman had a Honda Pilot that fit our needs. The manager thanked us even though we were not going to buy that day. When we went back a few days later, the… process of buying the car was easy and did not take too long.Service at Jim Coleman
by E Moy on 04/22/2022I was completely happy with service at Jim Coleman. Tim Murray, the technical service advisor, had my car done in about 1/2 hour. The car was serviced for an oil change, tire rotation and complementary check up.Always Great Service
by M on 04/20/2022Our rep takes good care of customers. He explains all the options and pricing. We have trusted this dealership for over ten years now. If he isn't there and we have something needing attention, all the other people are also fantastic. Very… friendly and knowledgeable group of people here! Never a bad experience.Routine Service
by Becky on 04/19/2022Short wait. Courteous staff. Questions answered. Great experience with service department.Always Exceptional
by Civic Owner on 04/18/2022The staff are always helpful and welcoming, while providing exceptional customer service.Good Experience
by clavezza on 04/06/2022Great overall experience from explanation of service to total time waiting in waiting room.Thank you!
by Anon on 03/29/2022Extrey satisfied with my purchase. Worked with me to get the car to a price I could work with and we're patient as I figured out car insurance rates on several vehicles. At no time did I feel influenced to go a certain direction. They made… sure I was aware of everything I was inquiring about and presented all options based on what I wantedCRV review
by Chuck N on 03/28/2022This is my 4th Honda purchased from Jim Coleman Honda. What I appreciate most is that I have been able to deal with the same sales staff for each of my purchase, so I feel they understand what I desire in a car purchase.Best Salesman/Dealership experience
by Dan A on 03/27/2022From start to finish my car buying experience at Jim Coleman Honda was exceptional. Make sure you ask for George Devine, excellent salesman who I shared a lot of laughs with. No games, no gimmicks, just a great place to buy a car from. I… equally recieved excellent service from Jim Coleman Toyota. I highly recommend looking at all Jim Coleman dealerships when making your net purhase. Not Today!Exceptional salesman
by TH on 02/22/2022Lawrence Kim guided us to the right vehicle in the best manner possible and was open to negotiate with us with the price.Repairs
by John Todd on 02/06/2022I always feel that JC Honda treats their customers like family. I went to another dealership out of necessity, and felt like they were looking at me as a walking ATM machine. I pulled my car from them and came back "home" to Jim… Coleman Honda.Service Tech
by cliff on 01/12/2022Cliff is always helpful, knowledgeable and service minded.Tessie
by Tessie on 12/22/2021The service manager was very sweet & was wonderful to work with.
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About our dealership
Mission Statement
It Is Our Stated Policy ... To Treat ... Every Visitor ...To Our Dealership ... As An Honored Guest ... In Our Home ... EveryDay ... EveryTime ... Without Fail ... No Exceptions.
We appreciate you taking the time today to visit our Honda dealer web site in Clarksville. Our goal is to give you an interactive tour of our new and used Honda inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries you may have.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Languages Spoken (6)
- English
- Ukrainian
- Russian
- Chinese
Hi Everett, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Coleman Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Savy Robinson on 05/02/2025