Awarded 2016, 2017

Jim Coleman Honda

Awarded 2016, 2017
Today 9:00 AM - 9:00 PM
Closed Now
Sunday
12:00 PM - 6:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Jim Coleman Honda

4.8
Overall Rating
(116)
Recommend: Yes (112) No (4)
Write a review: Sales | Service
sales Rating

Honda

byCamilleon 10/06/2018

I had a wonderful experience at your dealership. My salesman was excellent and made me feel very comfortable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
320 Reviews
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sales Rating

Honda

byCamilleon 10/06/2018

I had a wonderful experience at your dealership. My salesman was excellent and made me feel very comfortable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Good service experience!

byNikeeeeeyon 10/03/2018

Much better than heritage Toyota

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bought a new 2018 Accord from Andy

byRickon 09/25/2018

We had an excellent experience with Andy Herbert from Jim Coleman Honda. He listened to my needs, clearly communicated my options and ensured I got everything I needed. He had a no-pressure, consultative approach for which we were appreciative. An excellent experience. Thanks Andy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byEricon 09/22/2018

My salesman was Jonathan Jim. Easy to buy and great price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service

byWendyHon 09/20/2018

There is never any pressure to have additional services performed. Recommendations are made and encouraged. They are always very accommodating to your needs and schedule.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

byOil-changeon 09/18/2018

This was my first oil change after buying the car. The job was finished in about 1 hour and was free (had a coupon). The service people were very responsive and the work was done correctly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The ABSOLUTE Best!

byJCutleron 09/15/2018

I truly cannot speak enough great things about this dealer. After purchasing a lemon from another manufacturer 6 months ago I was extremely nervous to endure another horrific experience. My sales associate Andy and Finance Manager, Rajni both went above and beyond for me. I was previously convinced that all dealers are conartist and liars but they’ve changed my outlook. I simply couldn’t have asked for a better experience. I got the car I wanted at a price better than expected. Thank you Andy and Rajni! I’ve only just gotten my car 1 week ago and already recommended 3 people to them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Sam is great!

byJoshon 09/14/2018

This was my first time coming to this dealership for service for my new honda I just bought and I had the pleasure of working with Sam. He was incredible! He was very friendly, knowledgeable, and straight forward with everything. He was completely honest about the work I needed done and the work I didnt need done right away. I did not feel pressured at all, he was great! I will always be coming here in the future to work with Sam. I highly recommend him and this dealership to everyone!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great JOB!

byAwesomeon 09/12/2018

We really love our service at Jim Coleman. Whenever we go there, not only is the service great, but the service members are friendly as well. Even the other guests enjoy each other's company while watching HGTV.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Cliff Webb The Best Service Advisor

byRonda_Smithon 08/21/2018

I have purchased two Honda vehicles back to back and would recommend Jim Coleman Honda Dealership in Clarksville, MD if you are in the mark for a Honda. Make sure you request Cliff Webb as your service advisor. From day one, he has had an awesome rapport with me. Keeps you informed of performance problems and services requested; verifies your warranty and service contract coverage; develops estimates; and just provides overall customer service. You can tell because there is always a line at his desk.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Exceptional Great Customer Service

byLadypon 08/21/2018

After waiting sometime. Mr Burke informed me that I need more work on my car then I anticipated. I agreed to get the back breaks done so that kept me there an additional hour and a half. I came to the dealership straight from jury duty on an empty stomach. Mr Burke offered to provide me with a driver to take me up the road to purchase something to eat. Being a very picky eater I declined the offer but that was a very nice offer! Jim Coleman really do care about our vehicles and us. Thank You! Mr Burke is Awesome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Friendly, Quick Service

byTHon 08/21/2018

I had roof rails installed on my CR-V. The staff was friendly, the job was done well, and in less time than promised. I'm very happy with my service experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

In & Out

byKaydeon 08/12/2018

I found the car online, called to confirm it was still available and spoke with George Devine. He met me at the door with my car and keys ready for a test drive. The team was super professional and friendly. No one came across as pushy. I was in and out. Totally satisfied with my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great service by Mr. Burke

byMarcoon 08/08/2018

Mr. Burke went above and beyond to ensure that my car was serviced correctly and in a very timely manner. He called me a few times to provide updates and when it was ready. He was the reason that I rated this a 5 star.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding experience

byCathyon 08/08/2018

Our salesperson Annie was exceptional. She listened to our needs and made sure we had the vehicle we wanted. Richard in financing was also exceptional. This was our best ever experience purchasing a behicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

bymqswaggeron 08/01/2018

I was a very straight to the point customer where all I asked was the bottom line amd got a great deal on the Honda Civic 2018 LX by them beating the price I had from shopping around by 500$. Their team is excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Service

byHeardon 07/26/2018

Tim and John were great! Tim took his time and explained the features of the car thoroughly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

byLynneon 07/25/2018

I worked with Howard to find the car of my dreams. He worked with me to narrow down what I was looking for and then he found it! No pressure, just great service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Mrs.

byMeekon 07/13/2018

The staff here was amazing!!! I was in and out within no time, Sam my sales rep listened to what it was I wanted exactly, and I left feeling positive, and glad I chose this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First-rate service

byWDVon 07/13/2018

As always, the service process went smoothly from start to finish with all aspects and costs fully explained.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byryanmcq55on 07/07/2018

James Artis provides stellar service as usual. Its great to have someone I can trust and looks out for my best interests.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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