Jim Coleman Honda
Today 9:00 AM - 9:00 PM
Customer Reviews of Jim Coleman Honda
Review type:
If you're looking for a quality used car w/a side of warmth (and chocolate)
by Everett Wolf on 04/30/2025
Absolutely thrilled with our used car purchase from Jim Coleman Honda Clarksville, MD from start to finish, our experience was smooth, pressure-free, and genuinely enjoyable. Mike Tavenner, our sales associate was knowledgeable, friendly,… and incredibly patient.
A special shout-out to the legendary hot chocolate machine—worth the visit alone. Who needs a fancy coffee shop when your dealership serves cocoa that good?
Also, I’m still not sure if they’re actually open 24 hours a day, or if the team just never sleeps—but either way, someone was always available when we had a question.
Highly recommend if you're looking for a quality used car with a side of warmth (and chocolate).
Have feedback for this dealer?
21 reviews
Sort by:
If you're looking for a quality used car w/a side of warmth (and chocolate)
by Everett Wolf on 04/30/2025Absolutely thrilled with our used car purchase from Jim Coleman Honda Clarksville, MD from start to finish, our experience was smooth, pressure-free, and genuinely enjoyable. Mike Tavenner, our sales associate was knowledgeable, friendly,… and incredibly patient. A special shout-out to the legendary hot chocolate machine—worth the visit alone. Who needs a fancy coffee shop when your dealership serves cocoa that good? Also, I’m still not sure if they’re actually open 24 hours a day, or if the team just never sleeps—but either way, someone was always available when we had a question. Highly recommend if you're looking for a quality used car with a side of warmth (and chocolate).Hi Everett, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Coleman Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fun Car purchase!?! What???
by JSTLBTR on 04/29/2025I just posted it on Your website. We sent in an inquiry directly from AutoTrader website to find out whether or not a car we were looking at was still available. Mike Taverner of Jim Coleman Honda Clarksville, MD (New& Pre-owned Sales)… contacted me via text and introduced himself. We continued to text back and forth with Mike. The original car we were looking at ended up not being at that location. Mike asked us what we were looking for, price, mileage, etc. and provided information about a specific vehicle he had in stock that checked all the boxes. He provided the Carfax report, photos, and information about what was done to the car such as new tires, etc., and his cell phone number. We called Mike the following day and arranged to come in and take it for a test drive. Mike was so easy to work with, a good listener, and knowledgeable, not at all like what you would expect from a "car salesman". The last time we purchased a car was over 10 years ago and it was not pleasant. Mike on the other hand didn't pressure us at all. Before coming in I googled Mike and found his personal "mission statement". I pasted it below. Great experience, and we are confident that we made the right choice. We will definitely do business with Mike again and recommend him to others. Maya in finance was great, detail oriented, personable, and knowledgeable. "Hi, My name is Mike Tavenner. I'm fairly new to the auto sales industry, and I pride myself on being the anti-sales guy. I feel buying a new vehicle should be fun and stress free. Honda's are such great, reliable vehicles ... they practically sell themselves. So, I try to spend the extra time to make sure you know all of the features and benefits of the car. E-mail, call or text me. I'll be more than happy to help you out, and will take great care of you! Unless it's Sunday ... and the football game is on. ;-)"Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
2024 Honda Passport
by nadialena on 02/02/2024We bought a used Honda Ridgeline from this dealer last year, and we’re so happy with the transaction that we didn’t hesitate to come back when we needed to replace our old SUV. We called Mike directly because we he got us a great deal last… time - and he came through again, both with the new car pricing and a more than fair trade in value. We’ll definitely be back for our next car purchase, too!Hi Nadialena. Thank you so much for the 5 star review regarding the purchase of the pre-owned Ridgeline. We certainly appreciate the repeat business and for the nice words about Mike. Of course, please let us know if we can assist you with any sales or maintenance needs in the future. Thanks again!
Service for Honda Accord
by PeterDM on 01/29/2024My service advisor, Jose Lara, did an excellent job. He was very patient and understanding of my many questions.Good experience
by deankirby on 01/12/2024Arbaz Ayub, my sales guy and Tiffany Lipscomb, the finance lady made my purchase at Jim Coleman Honda a breeze. I travelled 220 miles from northern New Jersey to Maryland to purchase from Jim Coleman Honda.They had the exact vehicle I was… searching for, and at a fair price. It was a pleasure dealing with them.Highly recommend
by Sai Sachin on 12/19/2023We had a wonderful experience at Jim Coleman. Everyone was courteous and professional, but especially want to thank our salesman Sam Chads who was super professional, very responsive, and extremely kind. Would definitely refer… friends/family.Service oil change and tire rotation
by Shawnie on 12/17/2023Everyone was nice. Services was fast. Service man explain everything that was done and have update on vehicle.Repair of Vandelized Car
by Honda repair on 12/04/2023Needed repairs to damaged car. Sales representative was professional and responsive to customer need. Did a nice job maintaining communication with Insurance Company and customer so that estimated time to complete repairs was clear. Only… slight additional delay when disabled car horn was not detected immediately by customer repair folks.Odessey owner
by GeorgeDaniel on 11/10/2023Great service Both at Tims were very helpfulMiss Buchanan
by Barbara on 10/31/2023Excellent service! Purvis is great! He is the reason I keep getting my car serviced at Jim Coleman. He makes the experience easy. No long waiting time.Review
by MrMurdoch on 10/20/2023First time here! Great service! Another Honda dealer had recommended all kinds of repairs/upgrades, but these folks said everything was fine! Will be coming back!Wonderful Sevice
by Carolyn on 10/18/2023The service was incredibly quick and they did a great job.Good service
by Jim_honda_re on 10/16/2023I came to Jim Coleman Honda to look at a number of used Hondas and ended up purchasing one. They did a nice job maintaining an atmosphere of helpful service without too much pressure. Very friendly and accommodating at all levels. My only… complaint was how long the process took, but I think part of that was that it was a sunday.Service appointment
by Lisa Jones on 10/06/2023The service appointment was great went well. Everything was done timely Purvis is always very helpful and offers recommendations for what needs to be done. He is very conscientious and always has your best interest whenever I’ve made an… appointment through him.Quickly resolved an unusual problem
by Megan C on 10/05/2023Hi. My new CRV had an unusual problem. Cliff, my service advisor, was an absolute pleasure. He immediately jumped on the problem, taking a ride with me so I could reproduce the problem for him and another technician. He gave me a loaner car… while he tapped the collective brainpower of a national network of service technicians. By the next day he had fixed the problem and seemed to find joy in solving it. It made it a pleasure working with him!Maintenance checkup
by DiannVe on 09/12/2023Gave a logical estimate on time to complete and was pleasantly surprised that was done, much more quickly and efficientlyGreat service. (Always!)
by Maria L. on 08/23/2023Same staff have handled my car for almost 10 years. I have recommended them to anyone new to area.A pleased President’s Club customer
by FondaHonda on 08/04/2023This visit was a B1 service on my Honda. Cliff always takes good care of me and I was greeted and serviced in an hour. Thank you for all that you. I was a pleasure working with you.Jim Coleman Service Review
by Peterdm on 08/04/2023Excellent service by Jose. Thoroughly answers questions.Care for Customers
by Kathryn on 08/03/2023You can tell at every step that they care for their customers. From the shuttle service to clear communication, they make the process seamless.
Videos
About our dealership
Mission Statement
It Is Our Stated Policy ... To Treat ... Every Visitor ...To Our Dealership ... As An Honored Guest ... In Our Home ... EveryDay ... EveryTime ... Without Fail ... No Exceptions.
We appreciate you taking the time today to visit our Honda dealer web site in Clarksville. Our goal is to give you an interactive tour of our new and used Honda inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries you may have.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Languages Spoken (6)
- English
- Ukrainian
- Russian
- Chinese
Hi Everett, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Coleman Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Savy Robinson on 05/02/2025