Customer Reviews of MINI of Annapolis
Review type:
Excellent
by Rachelj on 04/26/2024I could not have been happier with my whole experience. From the communication between Christian and I to the final signing of the paperwork. It was quick easy and it took place at a really nice establishment.Great
by Venbopy on 04/25/2024I was so happy with the attention I got from Christian.It's fantastic to hear that you had a great experience and that Christian provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
2022 mini cooper jcw
by Mymini1 on 04/03/2024Great experience working with salesman Very professional snd patient helping me find “my car”We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Christian is fantastic!!
by Brandi D. on 02/23/2024Christian was phenomenal helping my mom and I purchase our new cars. He was polite and considerate. He was not pushy, we didn’t feel rushed into making a decision, he gave us space to look around and also very helpful answering our… questions. He did everything he could to make this a pleasant experience for us both and it exceeded expectations! I couldn’t speak more highly of him and our experience.We're thrilled to hear that Christian was phenomenal in helping you and your mom with the purchase of your new cars. It's wonderful that he was polite, considerate, and not pushy, providing you with the space and assistance you needed. We're pleased to know that he exceeded your expectations and made the experience pleasant for both of you. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!
Buying Mini cooper countryman
by mmirheyd on 12/21/2023Christian the sales person was very patient and respectful and addressed all the questions.Congratulations on your new vehicle! We are thrilled that Christian provided you with a respectful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Great experience with Mini of Annapolis
by Sharons on 12/20/2023Ayan Teel was extremely helpful with our purchase. Very knowledgeable and personable.he made our purchase very easy.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
2021 Mini Cooper S Convertible
by Love My Mini on 11/23/2023I purchased a 2021 Mini Cooper S from Mini of Annapolis. Christian Owens was the salesman that helped me through the entire purchasing process. Very professional & walked me thru the process since I live in Georgia & the dealership is… located in Maryland. Christian was helpful not only with the purchase but arranging the delivery transporter to deliver my car.It's great to hear about your positive experience with Christian at Mini of Annapolis, especially given the distance involved in the purchase! Buying a car remotely can be challenging, but Christian's professionalism and assistance throughout the process, including arranging the delivery transporter for your Mini Cooper, must have been incredibly helpful. Congratulations on your new MINI!
Great sales staff
by Nike666 on 08/10/2023This dealership is well run with knowledgeable sales staff. Thomas Hamel is an ace, helping to understand the differences in models without any pressure to buy. He made the transaction easy and the manager was willing to negotiate a final… sales price without the stereotypical back and forth.Congratulations on your new vehicle! At MINI of Annapolis, your satisfaction is our ultimate goal and we are pleased to hear that Thomas was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.
Owner
by Primasr on 08/01/2023Sales person went above and beyondWe're so glad that we were able to go above and beyond your expectations!
Best Service!!!
by Nichachan on 04/26/2019I purchased my first car here. Everyone was helpful and sweet. They gave best advices on everything even on insurance policy. Highly recommend this dealer. AMAZING SERVICE!Thank you Nichachan for your kind words! We thank you for your business and look forward to your next visit!
Mini Cooper S Purchase
by RCB2009 on 04/15/2019I worked with Mike Dawson, who was great! We talked several times via the phone before I made the journey from Pennsylvania to Maryland. We were discussing 2 cars. While I was on my way to the dealership, one of the cars was purchased by… another buyer. Mike called me right away to ensure I was still interested in the other car and to let me know what had happened. When I got there we test drove the car I ultimately purchased, reviewed the CarFax and talked numbers. Mike helped me in getting a great deal. Everything went super smoothly. Alexis did the paperwork and I was off to the races. Highly recommend!!!Thank you for your kind words for Mike! We are so glad he was able to provide you with a wonderful experience!
Great 1st Time Experience
by Millerm486 on 04/11/2019My sales member was great. He kept me informed of any issues with my vehicle and no pressure to move forward. Thank youThank you for your kind words for our salesperson! We're so glad he was able to provide you with a wonderful experience!
Mini Cooper Purchase
by Allicat17 on 03/06/2019Great customer service given to my mom and I! We ended up buying the cutest cooper! Very satisfied with how fast they serviced us and I would 10/10 recommend!Thank you, glad you had a great experience!
Quick and thorough
by Miniac8608 on 02/08/2019Had a red warning indicator pop up, a rare occasion, but got it checked and found it was due to work done at non-Mini shop, so I'll go back to them and complain there! Only took 1 hour to diagnose and clear the fault.Glad to have been able to diagnose the issue and fix the issue! We are thrilled to have been able to provide you with a great experience!
Great experience
by jollybengali on 01/24/2010I was very jaded after my bad experience with Mini of Towson, but the Mini of Annapolis turned out to be very professional, polite and helpful. We needed a car that very same day but my wife and I couldn't decide exactly which Mini we… want. The sales folks were extremely patient and worked with us for 4/5 hours to help us find the Mini we both could love. Also, the sales people NOT pushy at all.Definitely Purchase Your Mini from Mini of Annapolis
by jfeeley331 on 05/20/2008After being ignored at another Mini dealership, we visited Mini of Annapolis and were immediately greeted by Mark (salesman) who asked what we were looking for. We told him a new Mini "S" with automatic transmission and that was our only… requirement. He got the keys for several of the Mini's and began showing them to us. He then explained that he had another appointment and did not want to keep us waiting and introduced us to another salesman (William) who sent us on a test drive and upon returning we picked out our color and purchased the car. This was approximtely 7:00 pm (the dealership closed at 8:00 pm). We were going to leave a deposit and come back the next day to pick-up the car but they suggested we go to dinner (and Mark even gave us an recommendation for a local restaurant) and the car would be ready to drive home that night. William spent extra time (even though it was well past their closing time) explaining the functions of every aspect of the Mini without once complaining about the late hour. If you are in the market for a Mini (or BMW), I would recommend you only go to this dealership, even if other dealerships are more conveniently located - it is well worth the trip.2008 Mini Cooper S Clubman
by lweinberg on 03/25/2008I was looking to purchase a loaded 2008 Mini Cooper S Clubman for my wife. Our local dealership in upstate NY was sold out of vehicles until July. Went on line and searched inventory of most of the east coast dealerships and located the… exact vehicle at Tate Mini. Two days later the salesman picked us up at the Baltimore Airport and we drove the car home. Excellent Salesman - Mark Mickley.Good People (and cars) at Mini of Annapolis
by minipjmcooper on 06/05/2014updated 08/07/2025I was deliberate and patient in my search for a new car, over a period of several months, knowing what I wanted in the end and the bounds within which I could make a purchase. Fortunately, Melissa at Mini of Annapolis was just as patient… and she demonstrated considerable respect for my search process. She was most professional and helpful, and she was instrumental in helping me obtain the car I was searching for and in considering all options to make it happen. At the appropriate time, others on the Mini of Annapolis team entered the process to make sure the purchase was exactly what I wanted. This is a professional, helpful, accommodating and very informative group. To be clear, the negotiation for and purchase of a new car is not my idea of fun. For me, it was born of necessity. But in the end, I dealt with some very good people at a quality dealership and obtained the Mini that I needed and wanted in terms of excellence, performance and the style that only Mini can provide. They worked with me and made it happen. I trust, and am hopeful, that this will prove beneficial for years to come as a Mini owner. Happy motoring!Thank you for sharing your experience. I am pleased to hear you had a great time purchasing your new Mini with Melissa. I hope you are enjoying it and come back to see us! If there is anything else I can assist you with, please let me know. Bart Bezanson, General Manager
GREAT EXPERIENCE!!!
by Julie_Silverio on 05/13/2014updated 08/07/2025Very comfortable experience from beginning to end. Very helpful sales people & very nice manager. NOT PUSHY! Felt at home towards the end of the sale. Melissa L is the person to go to if you want a Mini Cooper.
We build customer loyalty by greeting you promptly and listening to you when you tell us what you're looking for.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Congratulations on your new vehicle! We're thrilled that Christian provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.
by Sara Thurston on 04/29/2024