Legacy Buick GMC
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Customer Reviews of Legacy Buick GMC
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Write a review: Service
15 service reviews
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Good work but
by Sammy Bordes on 01/28/2024Service was great! If you all are not going to bring back the punch cards, I’m Going to good. I purchased my truck with you all and I’ve been loyal to you all. There is no longer any benefit to driving 20 miles further to get an oil change… that I can get for the same price closer. I have spent 1000’s with you all but you can’t through me a Free oil change after 5? That is bull poop.Good Dealership. 1 minor thing
by Pete on 01/03/2020I thoroughly liked what I saw. Service was very good. Only 1 thing to complain about. 2 of service guys arguing and hollering at each other. As i got into truck they were hollering and cursing 1 another. My wife was like wow, that… is bad to have that going on. Wasn't good to see it. I get it, it happens. But fighting or arguing on job is kind of a deterrence for business. But overall I like my service and will return . Have a great day.Service
by 5049823096 on 09/18/2019Dropped my 2019 Yukon off for warning light issues.. the service valet driver was great very nice professional man.. the service department fixed the problem it took all day we had to pick the truck up the next day.. I wish they would clean… the vehicle after they perform their job.. it always comes back dirty and smudged up.. it takes me hours to clean up after ...Thank you for your review, please do not hesitate to reach out so we can help you out further. Thank you!
Unguided Superb service
by Bigboyslingshothunters on 09/11/2019Mitch was helpful thoughtful and honest I don’t know if you could ask for anything else. I recommend and will continue to shop with legacy.We're glad we could be of service! Thank you!
Satisfied customer
by Happycustomer1 on 08/12/2019Fast Proficient Work done on time and correctly. This dealership has never let me down. Everyone I have dealt with has been professional exemplified by a can do attitudeWe're glad to hear it! Thanks for your excellent review!
PJ Calico
by pj on 02/11/2019The work was completely satisfactory accept my tires were over inflated. The person checking me in did notice one of the warning messages that came on briefly, so that was rectified.Thanks for your positive feedback! See you next time!
Great Service
by Jwadsworth on 01/12/2019Great service! Helped out with all my issues with my vehicle in a timely manner.Thanks for your positive comments! We're glad we could provide you with excellent service!
satifaction on service
by followupservice on 12/28/2018updated 01/04/2019I didn't have an appointment.but service dept. took me in and in no time my car was ready.I had a oil change and tire rotation done.Thank you for your feedback! We appreciate your review!
Nothing but excellent
by GaryM on 11/19/2018I’ve been dealing with Legacy Buick GMC for going on 3 years now and have nothing but an exceptional customer service every time I go. Every service and/or repair has been great, and done right the first time. I expect 1st class service and… have never had a experience with anything but 1st class. They are by far the best dealership I’ve ever used to fulfill all of my vehicle purchases and service needs. Thank you everyone at LEGACY!!!!Thank you for your awesome review, Gary! We're happy to be of service to you!
Awesome Service Department
by arob-123 on 10/16/2018We were so impressed with Legacy GMC service department! From scheduling the appointment to the actual service everything was awesome! It was well worth the hour long drive to get there. We will definitely be back.Thank you so much for your kind review about our dealership!
Warranty repair was painless
by DaveinLacombe on 01/16/2018My 2016 Yukon developed a leak from the gps antenna on the roof. Legacy's service manager was back to me inside 30 mins to let me know the problem, and that a part had to be ordered. I agreed, and left the dealership, and within 15… minutes the service mgr called to tell me when the part would be in, and we set up an appointment. I came back for the appt, and they gave me a courtesy pickup for the day. Repair was done on time and flawless. Very pleased with their service, and the service mgrs are a pleasure to deal with.Hi there, thank you so much for this wonderful response! We appreciate your kind words.
Oil Change the best
by WonderYul on 09/18/2017updated 10/02/2017I had excellent customer service. Michael applied discount coupons without me asking for it as well as made sure I had Oil Change free car (5th change free).Service Rep Michael
by msonola on 08/29/2017updated 09/12/2017Michael was very goo in explaining the needs for my vehicle, what each service entailed and when I could expect the vehicle to be finished.Pleasant results
by DaveinLacombe on 09/01/2017Service manager did not charge me for the troubleshooting my engine alarm light. My battery was low and needed recharging. I was surprised that I was not charged, but very pleased. I will bring my GMC Sierra back for any service needs.Regular service maintenance
by WRClaudia on 01/30/2017I went in for an oil change and possible cabin air filter replacement. Everything went smoothly and I didn't feel I had to wait too overly long.
About our dealership
Sammy, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (985) 718-4038 so we can work towards a resolution.
by Serenity Gibson on 01/31/2024