Legacy Buick GMC

Today 9:00 AM - 8:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Legacy Buick GMC

4.2
Overall Rating
(10)
Recommend: Yes (8) No (2)
Write a review: Sales | Service
sales Rating

New car

by Lilshimpd on 02/22/2018

I purchased my new Acadia through Gene & I couldnt be more happy! Gene & the others here, are friendly & honest. My whole experience with Legacy has been exceptional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
10 Reviews
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sales Rating

The sales team is not honest

by GS on 04/09/2018

I purchased a new truck and requested to have certain accessories installed as part of the sale. The salesman assured me the accessories would be installed would be no problem. After he purchase I scheduled a time to have them installed and it was at this time I found out they could not be installed and if I wanted them I would have had to order the truck from the factory with them. at this time I attempted to speak to management but was never able to get a call back. I cannot recommend this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

The sales staff is not honest

by Anonymous on 04/09/2018

I purchased a new truck from this dealership and was not told I could have certain accessories installed after the sale. After I purchased the truck and set an appointment to have the accessories installed I was told it was not possible to have them installed as an aftermarket. When I attempted to speak to management I was told "let me get back to you" but they never did call me back. I cannot recommend this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

New car

by Lilshimpd on 02/22/2018

I purchased my new Acadia through Gene & I couldnt be more happy! Gene & the others here, are friendly & honest. My whole experience with Legacy has been exceptional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Warranty repair was painless

by DaveinLacombe on 01/16/2018

My 2016 Yukon developed a leak from the gps antenna on the roof. Legacy's service manager was back to me inside 30 mins to let me know the problem, and that a part had to be ordered. I agreed, and left the dealership, and within 15 minutes the service mgr called to tell me when the part would be in, and we set up an appointment. I came back for the appt, and they gave me a courtesy pickup for the day. Repair was done on time and flawless. Very pleased with their service, and the service mgrs are a pleasure to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Sales and Service

by ChrisMandeville on 12/01/2017

Had a great experience dealing with Howard Hientz and his staff in the service department. Once they got my truck ready for trade in, Adam and his sales team met my every need and were extremely helpful and professional. I highly reccomend Legacy Buick GMC. Thanks again guys, really like my Sierra.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Oil Change the best

by WonderYul on 09/18/2017

I had excellent customer service. Michael applied discount coupons without me asking for it as well as made sure I had Oil Change free car (5th change free).

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pleasant results

by DaveinLacombe on 09/01/2017

Service manager did not charge me for the troubleshooting my engine alarm light. My battery was low and needed recharging. I was surprised that I was not charged, but very pleased. I will bring my GMC Sierra back for any service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Service Rep Michael

by msonola on 08/29/2017

Michael was very goo in explaining the needs for my vehicle, what each service entailed and when I could expect the vehicle to be finished.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect

by BradImkamp on 03/26/2017

We have had a flawless experience with our new truck experience. Thank you to MARTY, and the Legacy team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Regular service maintenance

by WRClaudia on 01/30/2017

I went in for an oil change and possible cabin air filter replacement. Everything went smoothly and I didn't feel I had to wait too overly long.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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