Legacy Buick GMC
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Customer Reviews of Legacy Buick GMC
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Review of sales associate Allysa
by Atn102782 on 05/12/2025
updated 05/19/2025
Allysa was Efficient and didn’t haggle at all , best process at a car dealership I’ve had in awhile
32 reviews
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Awesome Service Department
by arob-123 on 10/16/2018We were so impressed with Legacy GMC service department! From scheduling the appointment to the actual service everything was awesome! It was well worth the hour long drive to get there. We will definitely be back.Thank you so much for your kind review about our dealership!
The sales staff is not honest
by Anonymous on 04/09/2018updated 04/19/2018I purchased a new truck from this dealership and was not told I could have certain accessories installed after the sale. After I purchased the truck and set an appointment to have the accessories installed I was told it was not possible to… have them installed as an aftermarket. When I attempted to speak to management I was told "let me get back to you" but they never did call me back. I cannot recommend this dealership.Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (985) 746-9193 to discuss your concerns, as your satisfaction is of utmost importance to us.
The sales team is not honest
by GS on 04/09/2018I purchased a new truck and requested to have certain accessories installed as part of the sale. The salesman assured me the accessories would be installed would be no problem. After he purchase I scheduled a time to have them installed… and it was at this time I found out they could not be installed and if I wanted them I would have had to order the truck from the factory with them. at this time I attempted to speak to management but was never able to get a call back. I cannot recommend this dealership.Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (985) 746-9193 to discuss your concerns, as your satisfaction is of utmost importance to us.
New car
by Lilshimpd on 02/22/2018I purchased my new Acadia through Gene & I couldnt be more happy! Gene & the others here, are friendly & honest. My whole experience with Legacy has been exceptionalHi Lilshimpd, thank you so much for this wonderful response! We appreciate your kind words.
Warranty repair was painless
by DaveinLacombe on 01/16/2018My 2016 Yukon developed a leak from the gps antenna on the roof. Legacy's service manager was back to me inside 30 mins to let me know the problem, and that a part had to be ordered. I agreed, and left the dealership, and within 15… minutes the service mgr called to tell me when the part would be in, and we set up an appointment. I came back for the appt, and they gave me a courtesy pickup for the day. Repair was done on time and flawless. Very pleased with their service, and the service mgrs are a pleasure to deal with.Hi there, thank you so much for this wonderful response! We appreciate your kind words.
Great Sales and Service
by ChrisMandeville on 12/01/2017Had a great experience dealing with Howard Hientz and his staff in the service department. Once they got my truck ready for trade in, Adam and his sales team met my every need and were extremely helpful and professional. I highly reccomend… Legacy Buick GMC. Thanks again guys, really like my Sierra.Oil Change the best
by WonderYul on 09/18/2017updated 10/02/2017I had excellent customer service. Michael applied discount coupons without me asking for it as well as made sure I had Oil Change free car (5th change free).Service Rep Michael
by msonola on 08/29/2017updated 09/12/2017Michael was very goo in explaining the needs for my vehicle, what each service entailed and when I could expect the vehicle to be finished.Pleasant results
by DaveinLacombe on 09/01/2017Service manager did not charge me for the troubleshooting my engine alarm light. My battery was low and needed recharging. I was surprised that I was not charged, but very pleased. I will bring my GMC Sierra back for any service needs.Perfect
by BradImkamp on 03/26/2017We have had a flawless experience with our new truck experience. Thank you to MARTY, and the Legacy team!Regular service maintenance
by WRClaudia on 01/30/2017I went in for an oil change and possible cabin air filter replacement. Everything went smoothly and I didn't feel I had to wait too overly long.
About our dealership
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
by Rowan Tanner on 05/21/2025