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Customer Reviews of Legacy Buick GMC

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32 reviews
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  • Review of sales associate Allysa

    5 out of 5 starsby Atn102782 on 05/12/2025
    updated 05/19/2025

    Allysa was Efficient and didn’t haggle at all , best process at a car dealership I’ve had in awhile
    • We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

      by Rowan Tanner on 05/21/2025

  • Easy to deal with

    5 out of 5 starsby Hunmer2025 on 04/30/2025
    updated 05/05/2025

    Matt and Ty are no BS. Straight to the point and will not waste time. All around one of the easiest transactions I’ve ever done.
    • We're happy you found our staff to be so supportive during your experience here at Legacy GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Rowan Tanner on 05/07/2025

  • Mr. Thomas Flynn

    5 out of 5 starsby TomFlynn on 04/23/2025

    Exceeded my expectations. Alyssa Beeland was professional, knowledgeable, and communicative every step of the process.
    • Thank you for your kind review; we are happy to pass along your comments to the team here at Legacy GMC! We sincerely value your business and look forward to your next visit!

      by Peter Joyson on 04/25/2025

  • Good work but

    4 out of 5 starsby Sammy Bordes on 01/28/2024

    Service was great! If you all are not going to bring back the punch cards, I’m Going to good. I purchased my truck with you all and I’ve been loyal to you all. There is no longer any benefit to driving 20 miles further to get an oil change that I can get for the same price closer. I have spent 1000’s with you all but you can’t through me a Free oil change after 5? That is bull poop.
    • Sammy, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (985) 718-4038 so we can work towards a resolution.

      by Serenity Gibson on 01/31/2024

  • Good Dealership. 1 minor thing

    4 out of 5 starsby Pete on 01/03/2020

    I thoroughly liked what I saw. Service was very good. Only 1 thing to complain about. 2 of service guys arguing and hollering at each other. As i got into truck they were hollering and cursing 1 another. My wife was like wow, that is bad to have that going on. Wasn't good to see it. I get it, it happens. But fighting or arguing on job is kind of a deterrence for business. But overall I like my service and will return . Have a great day.
  • Awesome

    5 out of 5 starsby Dave on 12/01/2019

    Great staff that caters to their customers
    • Hi, we're happy you found our staff to be so supportive during your experience here at Legacy Buick GMC.

      by Matthew Waldron on 12/05/2019

  • Spot is da finance king!

    5 out of 5 starsby Badassbamafan1hummerondago on 11/12/2019

    I owe it to Stephen SPOT Lousteau he made my buying experience top notch. I should be able to give it 10 stars but you guys limit it to five. Great job and thank you spot it was like I was on cruise control...
  • Ricky natal

    5 out of 5 starsby Ricky on 10/29/2019

    Phenomenal service. Team is knowledgeable and courteous.
    • Hi Ricky, we're happy you found our staff to be so supportive during your experience here at Legacy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Matthew Waldron on 11/05/2019

  • Service

    4 out of 5 starsby 5049823096 on 09/18/2019

    Dropped my 2019 Yukon off for warning light issues.. the service valet driver was great very nice professional man.. the service department fixed the problem it took all day we had to pick the truck up the next day.. I wish they would clean the vehicle after they perform their job.. it always comes back dirty and smudged up.. it takes me hours to clean up after ...
    • Thank you for your review, please do not hesitate to reach out so we can help you out further. Thank you!

      by DDS on 09/20/2019

  • Exceptional Experience

    4 out of 5 starsby BBrown on 09/11/2019

    As we all know, car shopping can be intimidating & stressful. However, Legacy’s sales approach was quite different. It’s was customer focus & engaging to our need. Staff was extremely knowledgeable about the products & services offered which made our decision to purchase easy. Overall, we were extremely satisfied with the interaction & engagement.
    • We're happy to hear that! Thanks for your feedback!

      by DDS on 09/13/2019

  • Unguided Superb service

    5 out of 5 starsby Bigboyslingshothunters on 09/11/2019

    Mitch was helpful thoughtful and honest I don’t know if you could ask for anything else. I recommend and will continue to shop with legacy.
    • We're glad we could be of service! Thank you!

      by DDS on 09/13/2019

  • Satisfied customer

    5 out of 5 starsby Happycustomer1 on 08/12/2019

    Fast Proficient Work done on time and correctly. This dealership has never let me down. Everyone I have dealt with has been professional exemplified by a can do attitude
    • We're glad to hear it! Thanks for your excellent review!

      by DDS on 08/14/2019

  • New gmc

    4 out of 5 starsby Tduet on 08/09/2019

    Great deal and great trade in
    • We're glad we could help! Thanks for your feedback!

      by DDS on 08/14/2019

  • Large inventory , nice sales and service staff

    4 out of 5 starsby DJ61. on 07/21/2019

    They did a very nice job taking the time to find just the right truck i was looking for in there lot before even going outside in the heat. Sales assistant did an excellent job showing and explaining the truck to me. The finance man was borderline rude rushing the deal, almost walked out without one but made the sale because they had the truck i really wanted. I do recommend them , i tried another dealership closer to my house and they didn’t come close to having a good choice on their lot.
    • Thanks for your feedback! Please let us know if there's anything more we can do for you!

      by DDS on 07/23/2019

  • Best new car buying experience ever

    5 out of 5 starsby Webe on 05/16/2019

    The dealership was up front, stuck by the online line prices. They didn't play any games with the numbers and treated with respect. They listened to what I wanted and found me the perfect vehicle. Salesman was patient and I was able to test drive several models until I decided on the perfect one. Thanks for sure a great car buying experience !
    • Thanks for your great review! We're happy we could help you out!

      by DDS on 05/17/2019

  • wonderful buying experience

    5 out of 5 starsby Violet on 02/26/2019

    Zach was wonderful the whole way, showed me anything I wanted to look at. Went over all features and functions with patience and understanding if I was not quite sure about it. I will only buy from Legacy. Thank you all.
    • Thanks so much for your positive comments, Violet! We are glad we could help you out!

      by steph_e on 02/28/2019

  • Buick Vehicle

    5 out of 5 starsby Saul_Rocha on 02/14/2019

    Legacy Buick GMC sales team are the best regarding customer service: - They have strong knowledge of every vehicle available, every question was answered and clearly explained. - Legacy has the best deals in the region, it is hard to let them go.
    • Thanks for your wonderful review! We are always happy to help!

      by steph_e on 02/14/2019

  • PJ Calico

    5 out of 5 starsby pj on 02/11/2019

    The work was completely satisfactory accept my tires were over inflated. The person checking me in did notice one of the warning messages that came on briefly, so that was rectified.
    • Thanks for your positive feedback! See you next time!

      by steph_e on 02/12/2019

  • Great Service

    5 out of 5 starsby Jwadsworth on 01/12/2019

    Great service! Helped out with all my issues with my vehicle in a timely manner.
    • Thanks for your positive comments! We're glad we could provide you with excellent service!

      by steph_e on 01/14/2019

  • satifaction on service

    5 out of 5 starsby followupservice on 12/28/2018
    updated 01/04/2019

    I didn't have an appointment.but service dept. took me in and in no time my car was ready.I had a oil change and tire rotation done.
    • Thank you for your feedback! We appreciate your review!

      by steph_e on 01/07/2019

  • Nothing but excellent

    5 out of 5 starsby GaryM on 11/19/2018

    I’ve been dealing with Legacy Buick GMC for going on 3 years now and have nothing but an exceptional customer service every time I go. Every service and/or repair has been great, and done right the first time. I expect 1st class service and have never had a experience with anything but 1st class. They are by far the best dealership I’ve ever used to fulfill all of my vehicle purchases and service needs. Thank you everyone at LEGACY!!!!
    • Thank you for your awesome review, Gary! We're happy to be of service to you!

      by steph_e on 11/20/2018


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