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Customer Reviews of Premier Kia of Kenner

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6 service reviews
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  • Oil change in 35 minutes

    5 out of 5 starsby Guitarplayer on 01/27/2018

    Fantastic service in only 35 minutes. Premier will do all my service as long as I have my Kia which I love.

  • Bad service

    1 out of 5 starsby Jane on 08/23/2017
    updated 09/07/2017

    they made me wait 3 hours just to tell me that the light bulb wasn't under the warranty so I'll have to pay for it, and the other problem that I have they just said they can't find the reason for it... so I wasted 3 hours sitting waiting for nothing. I hope they improve their service

  • Professional & helpful

    5 out of 5 starsby Mitch77772 on 08/25/2015

    The staff in the Service Dept are personal, friendly, and helpful. I had a bad experience with another dealership (who has now lost my business) & this facility answered all of my questions and helped get me back into my working vehicle quickly. Mr. Alvin gave me a lift to work in the shuttle vehicle and he was also a pleasure. I highly recommend dealing with Michelle, Ray, & Jason.

  • Great job providing service on my 2011 Sedona

    5 out of 5 starsby jbturner316 on 09/08/2014

    The service people did a great job explaining what services were needed on my vehicle and the cost and time it would take to complete the services.

  • Service Dept. - Battery Replacement

    5 out of 5 starsby BellaGolden on 07/14/2014

    My car battery was dying, and I called the service department and spoke to Ray. He told me to bring my car in for them to check it to make sure it was the battery and not something else. They replaced the battery (no charge) in a little over an hour and I was off to work again! They were very nice to deal with and I appreciate their quick service in helping me!

  • Service Department is Terrible

    1 out of 5 starsby Grossey on 03/17/2014
    updated 06/05/2025

    Bought a brand new Sorrento from dealership. You would think that the goal of a dealership would be to sell new vehicles with no problems. Our new vehicle had a problem with the windshield wiper switch. You would think that a new vehicle would get priority just for the simple reason customers don't expect problems with new vehicles. Needless to say I got the run around with service and the Manager was [non-permissible content removed]. Took the vehicle to another dealer in Baton Rouge to get the problem fixed.

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