Premier Kia of Kenner
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Customer Reviews of Premier Kia of Kenner
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6 service reviews
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Oil change in 35 minutes
by Guitarplayer on 01/27/2018Fantastic service in only 35 minutes. Premier will do all my service as long as I have my Kia which I love.Bad service
by Jane on 08/23/2017updated 09/07/2017they made me wait 3 hours just to tell me that the light bulb wasn't under the warranty so I'll have to pay for it, and the other problem that I have they just said they can't find the reason for it... so I wasted 3 hours sitting waiting… for nothing. I hope they improve their serviceProfessional & helpful
by Mitch77772 on 08/25/2015The staff in the Service Dept are personal, friendly, and helpful. I had a bad experience with another dealership (who has now lost my business) & this facility answered all of my questions and helped get me back into my working vehicle… quickly. Mr. Alvin gave me a lift to work in the shuttle vehicle and he was also a pleasure. I highly recommend dealing with Michelle, Ray, & Jason.Great job providing service on my 2011 Sedona
by jbturner316 on 09/08/2014The service people did a great job explaining what services were needed on my vehicle and the cost and time it would take to complete the services.Service Dept. - Battery Replacement
by BellaGolden on 07/14/2014My car battery was dying, and I called the service department and spoke to Ray. He told me to bring my car in for them to check it to make sure it was the battery and not something else. They replaced the battery (no charge) in a little… over an hour and I was off to work again! They were very nice to deal with and I appreciate their quick service in helping me!Service Department is Terrible
by Grossey on 03/17/2014updated 06/05/2025Bought a brand new Sorrento from dealership. You would think that the goal of a dealership would be to sell new vehicles with no problems. Our new vehicle had a problem with the windshield wiper switch. You would think that a new vehicle… would get priority just for the simple reason customers don't expect problems with new vehicles. Needless to say I got the run around with service and the Manager was [non-permissible content removed]. Took the vehicle to another dealer in Baton Rouge to get the problem fixed.
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