Customer Reviews of Bohn Toyota
Review type:
New car
Friendly folks
by Pappynola on 02/27/2019Friendly folks ....Ernest took the time to explain vehicle features and made the vehicle purchase a pleasant experienceHi Pappynola, Thank you for your kind words for Ernest! We are happy to hear he made the vehicle purchase pleasant!
Oil change and airbags recall
by Feliciap on 02/13/2019Friendly and kept me informed while waitingWe're thrilled we were able to provide you with a friendly experience! Please let us know if there is anything we can do to help!
Excellent car purchasing experience
by Shay on 02/04/2019Bohn Brothers Toyota were very helpful and provided excellent customer service.Thank you for your kind review, Shay!
Joe is Outstanding
by Clint on 01/15/2019Joe was very kind and courteous during the car buying process. He was very forth coming and honest with all facts related to the vehicle.Hi Clint, Thank you for your kind review for Joe! We're glad he was able to provide you with a great experience!
Toyota Sienna Purchase
by Gwbernard on 11/28/2018We had a great experience purchasing our Toyota Sienna. Mike Turner was great from the first meeting to the purchase. He was knowledgeable, efficient and wonderful to deal with. The whole experience was the best one we have had… purchasing a car. We would recommend Mike to anyone.Patience, Service and Understanding Cutomers
by Ddumas606 on 10/31/2018The experience of purchasing a vehicle from Bohn Toyota was extremely pleasant. I was able to tell the sales person exactly what I wanted. He listened, provided information, answered questions, but did not pressure me.Extra care
by Skinnybpage on 10/21/2018Purchased the Toyota extra care package. Evaporator core went out. Paid my 50 dollar deductible and all was fixed. Thanks to my service tech Erin, had no problems.Great service
by Bernpafer on 07/24/2018It was time for our family van to have its routine maintenance and found the Saturday availability convenient. Also helpful was the ability to set up an appointment online. It was to be a simple maintenance check so the family waited in the… comfortable waiting area with tv, complimentary WiFi, chilled water, coffee or tea. There was even a small play area with Tv for younger children. Our service advisor Rayme was great as usual. She knows our family and has been our advisor for several years and take good care of us when were in. The service check was quick and efficient. Rayme told us what else the vehicle needed which they could have taken care of but I elected to do myself since it was an easy change of air filter. Theyre always professional and personable.Great customer service
by Madisonhilll on 05/25/2018I have been to multiple Toyota dealerships in the area. This one surpasses all in customer service and in quality of service. The employees (especially Patti) went above and beyond to make sure I had an exceptional experience after my… not-so-great experience at a different Toyota dealership on the Eastbank. Cant say enough good things about this Toyota and their employees!Service Department
by hritchie on 08/12/2009On August 11, 2009 I took my 2008 RAV4 in for an oil change and tire rotation. I needed to wait for the vehicle as I had made an appointment the day before. A sevice manager (Anson Holley) came out to greet me within 2 minutes of my… stopping at the service enterance. I informed him of my desire to wait for the work to be completed. About 30 minutes later he came up to me in the service waiting area to inform me that the car was ready. I had forgotten at first that one of my tire valve stem covers was missing. I asked him if the service person would have replaced it at the time of tire rotation. He said if that person had not that done so he would personally find one and install it. He promptly found one and put it on while I was paying for the service work. I was on my way home within 45 minutes of my arrival time.Thank you so much for your kind words! We are so glad that your purchase went smoothly and that you had a good experience at our dealership. Thank you so much for your business!
ONLINE PRICING A SCAM
by observer5 on 11/02/2011updated 06/14/2025After a month of obtaining quotes through the internet from all Toyota dealers in my area, Bohn Brothers Toyota offered me a great price on a car I wanted. The incentive for that month was 0% interest on all 2011 Gas Camry's and $1,000.00… cash incentive. I proceeded with scheduling my test drive and was ready to start the financing process. I asked a for a print out of what my monthly note would be and the interest was at 4.9 not the 0% as advertised. (My credit had not been run at this point) They said the price quoted via the internet was with the $1,000.00 cash incentive. Not once was it ever stated in ANY of my emails that the quote was with the $1,000.00 cash incentive and they refused to sell me the car with the 0% interest. I am far from ending this betrayal by this dealership. I will take this up the chain of command until get satisfaction!! This is a bait and switch tactic and really, really bad business!!!We are sincerely sorry for the inconvenience of your experience. We truly want you to enjoy the car of your choice and the service we provide. If there is anything we can do to ensure you of this, please let us know.
Worst Customer Service!!
by michelle89 on 06/12/2011updated 06/14/2025Service Department is the worst I've ever been to! Especially Antonio Rosado! Everything I tell him is obvously made up and not true, he is VERY rude and lied to me about a parts being replaced on my car like I wouldn't notice! Not only… will I NEVER return to this property, I will trade in my Toyota Corolla 10' for a Honda the first chance I get! I have had nothing, but problems with this car. The funny this is my entire family has toyota, but I guess I bought it at the wrong time.We are so sorry that you had a negative experience with our service department. We strive to make sure that our customers have a pleasant experience with our dealerships in the store and when they bring their vehicles in to be serviced. If there is anything we can do to make this experience better for you please let us know.
Visit Bohn Toyota, located at 3611 Lapalco Boulevard Harvey, Louisiana, for complete car specs or to take a test drive, you'll find we deliver car drivers in the New Orleans, Kenner and Metairie area an extensive product lineup, deft service and auto repair, and perhaps most importantly - a one of a kind mix of professionalism and approachability.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Congratulations on your new vehicle! We're thrilled to have delivered an easy smooth sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 05/02/2024