Bohn Toyota
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Dealership Service Review
service Rating
dont go
Written byon 08/23/2022
if you are of a minority race, stay away, every representative here spoke with me in a extremly disrespectful fashion, i even went to the service manager trying to speak out my complaint. Didnt do anything and said he has nothing to do with the other guys. Everyone tries to play victim when i comment back to their disgusting attitude towards me. If you didnt buy a Toyota, good call stay away, the service and parts department are nothing but a joke! Wish i never purchased this Tundra and stuck with Chevy!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 08/25/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Martin Bonura
General Manager
mbonura@BohnZone.com
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